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SAS Online Customer Reviews, Complaints and Feedback (Page 2)


1.39% 22,022 Clients

SAS Online Account Opening Enquiry

Pay Rs 999 per month for unlimited trading or flat Rs 9 per Trade. Open Instant Demat Account and start trading today.

Incorporated in 1995, SAS Online is an online discount brokerage firm offering brokerage services for stocks, future and options, currency and commodities at NSE, BSE and MCX exchanges. SAS Online started offering its discount brokerage services since 2013. As of Aug 2019, they have 30000+ clients spread across 750+ cities of India. They are doing a daily average turnover of Rs 10,000+ Cr, contributing to over 1% of the total Indian market turnover with an average of 1 lac + orders a day. ... SAS Online Review

SAS Online Special Offer

Unlimited Monthly Trading @ Rs 999

  • Trade unlimited for just Rs 999 per month or flat Rs 9 per trade +
  • Get margin against your shares +
  • API for alog trading.

This is a limited-time offer. Open Instant Demat Account and start trading today.

Special Offer: Pay Rs 999 per month for unlimited trading or flat Rs 9 per Trade. Open Instant Demat Account and start trading today.

52 Comments

32. Ajay   I Like It. |Report Abuse|  Link|Oct 10, 2020 1:34:29 AMReply
Hi,
I am ajay and I have an account with SASONLINE since last 5 years and I am very happy with their services as they are never late in payment terms..we get our cash in T+0 days..which no broker can offer.. their brokerage is also very low.. before opening account with them I had several accounts with other brokers which I closed after opening account with sasonline.
SASONLINE keep up your work!!
31. Araf ansari   I Like It. |Report Abuse|  Link|Apr 13, 2016 11:35:21 PMReply
The best broker out there if you want to trade on your own. I mean that if you don''t need advice to trade then this is the best broker becathey charge the lowest brokerage in the market.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
31.1. Rajesh Vishwakarma   I Like It. |Report Abuse|  Link|Aug 23, 2020 2:40:34 AM
I want to open traiding ac
30. ram   I Like It. |Report Abuse|  Link|Aug 22, 2020 2:34:00 PMReply
VERY GOOD CUSTOMER SUPPORT AND ONLINE CHAT SUPPORT.
GOOD TERMINAL ( NEED TO IMPROVE FAST ORDER PLACEMENT @ MKT OPENING HOURS LIKE 9:15:10 HRS.
BROKERAGE PLAN ALSO GOOD
IF THEY IMPROVE YOY THEN SAS WILL BE TOP MOST BROKERAGE IN INDIA.
29. Sahil Gupta   I Like It. |Report Abuse|  Link|Jun 18, 2020 6:47:18 PMReply
It does not provide facility to apply for ipo on its platform it's a big disadvantage

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Above Average
Overall Experience - Above Average
28. SANDIP NANDI   I Like It. |Report Abuse|  Link|May 14, 2020 11:59:33 AMReply
NO BASKET ORDER FACILITY IN WEBSITE & ALPHA PLATFORM.

CUSTOMER SERVICE GOOD.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Above Average
27. Pushpendra Singh   I Like It. |Report Abuse|  Link|Jan 4, 2020 5:18:09 PMReply
Excellant software.No frills.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Excellent
Overall Experience - Excellent
26. rakesh   I Like It. |Report Abuse|  Link|Aug 22, 2019 4:56:26 AMReply
Customer Service is the worst in sas , they disconnect the call on face if you ask any questions looks they don't have time for the customer. And i mailed them for this and does'nt even get the reply. And desktop app is also not so good s the mobile one in comparision with upstocks and zerodha kite.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average
25. N Chaudhury   I Like It. |Report Abuse|  Link|May 11, 2019 12:06:36 PMReply
Their customer care disappoints. Some of their customer care executives are egoist. Ways to improve customers experience and accepting better ideas are very alien to them. Typical "I know all and this is what it is" and "who cares about you" kind of attitude. I hope the management takes steps to get rid of this mindset and blockage in their path.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average
24. SAS User Delhi   I Like It. |Report Abuse|  Link|Jul 5, 2018 10:53:37 AMReply
Yes correct....nothing is working and no phone calls are being attended....If there is any technical problem, they should have informed us on mail or via sms how much time it will take to recover....
23. ambdas   I Like It. |Report Abuse|  Link|Jul 4, 2018 9:48:40 PMReply
is sas online working ?
it is down since 7 pm today
all sofwares including mobile app is down
their website also down
whats happening?
22. KODANDARAM DANTU   I Like It. |Report Abuse|  Link|Mar 25, 2018 12:50:25 AMReply
NEED TO IMPROVE A LOT IN MOBILE TRADING SOFTWARE & ALPHA TRADER (PC SOFTWARE) AS WELL....ITS NOT THAT HOW MUCH LESS BROKERAGE YOU ARE CHARGING....ITS THE MATTER THAT HOW MUCH TRANSPARENT YOU ARE WITH YOUR CUSTOMER NEEDS..

MOBILE SOFTWARE JUST SHOWS MARKET TO MARKET PROFIT OR LOSS....BUT DOESN'T SHOW THE ACTUAL PROFIT OR LOSS OF A SPECIFIC SCRIP......MEANS NOT TOOOOO TRANSPARENT TO THEIR CUSTOMERS.....OR THEY DON'T WANT TO BE..

THE SOFTWARE ADOPTED BY SAS DON'T WANT TO SHOW WHETHER THEIR CUSTOMER IS REALLY IN PROFIT OR LOSS......IN-SPITE OF PROVOKING OR GIVING THEIR CUSTOMER A WRONG SIGNAL OR DIRECTION...BY SHOWING MTM PROFIT OR LOSS

I ALREADY COMPLAINED REGARDING THIS....IF IT TAKES TOO MUCH TIME ....I HAVE TO SHIFT MINE ...AS WELL MY REFERENCES TO SOME OTHER PERFECT BROKER.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average
21. mohsinkhan   I Like It. |Report Abuse|  Link|May 25, 2017 4:21:34 AMReply
alpha mobile application is very excellent,
but now launch two in one application,
equity & commodity ,
in one application each and everything,
so many brokers provides single application equity & commodity also,
now sasonline think about it.
20. Satish   I Like It. |Report Abuse|  Link|Mar 21, 2017 8:53:03 AMReply
SAS online is one of the biggest thug among Indian brokerages house . They say you that they do not take brokerage charges if you opt for Rs 999 plan and so you carry Excess jobbing but guys wait , have you checked their brokerage they charge you 5000 / crore to compared to other per crore . In future segments also they charge 500 rupees extra per crore while in equity nearly 900 rupees per core extra compared to other brokerage house .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
19. sekar   I Like It. |Report Abuse|  Link|Mar 15, 2017 3:48:20 PMReply
Are they registered traders in NSE & BSE?
18. Rajesh Bhowmik   I Like It. |Report Abuse|  Link|Oct 7, 2016 8:09:11 PMReply
WTF...........I have already sent all my docs for opening an account...its my mistake i have not go through these all before...i was attracted only by their brokerage rate...if i will not get satisfactory result ...i will not entertain them..
17. Rajiv   I Like It. |Report Abuse|  Link|Sep 23, 2016 10:55:37 AMReply
SAS is the worst broker I have ever come across. They randomly just disable trading in any scrip without informing you. Some IPOs are allowed to be traded in pre-open, some are not and there is no way to find out what they will do next. They are just whimsical.

When you call the customer care they behave as if they are the kings of the world and the response I got from one senior representative was "f*** your money".

I''''ll really suggest to go with any other broker but SAS.
16. Kulkarni P A   I Like It. |Report Abuse|  Link|Aug 25, 2016 11:35:28 AMReply
GOod:
Customer service: both accessibility and response is good.
Brokerage Plans are very competitive.

Poor:
Lack of availability of charts in Nest.

Suggestion:
Good charts with technical studies and tools should be incorporated in Nest.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Below Average
Customer Service - Above Average
Overall Experience - Above Average
15. Kshitij Shah   I Like It. |Report Abuse|  Link|Aug 24, 2016 10:23:27 AMReply
Company has a 3rd class risk management system. They are not allowing option trading even if its Nifty 50 stock with At the Money strike price if total trade volume of that day in the market is less than 25 ( approx). So evenif you have sufficient funds to place in margin, you will have to wait till some one else place the orders first. That also means that (1) you can not trade at the opening of the market because at that time volume in option contract of that day is Zero. (2) You can not trade in the Options with strike price having far distance from spot price. That means you will face restrictions in hedging and you can not apply certain option strategies. (3) You should keep other broker in spare who allows you to trade without such restriction and can not keep only one trading account with SAS Online.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Above Average
Overall Experience - Very Poor
14. Saikat   I Like It. |Report Abuse|  Link|Jul 13, 2016 10:52:52 PMReply
Very cost effective. Customer service is great. Website is poor. Lot of information come as surprise while use. E.g. if you need to transfer money through IMPS from your bank to trading account you need to share your transaction details with SAS where as for NEFT its not required

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Excellent
Overall Experience - Above Average
13. Palash Das   I Like It. |Report Abuse|  Link|Apr 27, 2016 8:41:32 PMReply
Most bad experience with SAS is they only think about their profit at all aspect not customer friendly. Their equity plus policy & ledge against stock is very bad for customer..only for their profit..

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average

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