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Prostocks Customer Reviews, Complaints and Feedback (Page 2)


28.3% 5,254 Clients

ProStocks is a SEBI registered Stock Broker and Depository Participant. ProStocks is fastest growing flat fee discount stock broker offering online trading at BSE and NSE. ProStocks is famous for the unlimited trading plan. This plan offer unlimited Equity and Derivatives Trading at Rs 899 per month or unlimited Currency Derivatives for Rs 499 per month. They are the cheapest broker in unlimited trading plans. Average share trader save between 60% to 99% on brokerage through this plan. ProSto... Prostocks Review

69 Comments

49. Dinesh  Apr 2, 2018 11:06:38 PM I Like It. | Report Abuse Reply
Good brokerage, but their trading platform can be improved.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average
49.1. ProStocks  May 2, 2018 11:04:21 AM I Like It. | Report Abuse
Our Desktop Trading Application is comparable with Industry Leading Platform. We will release our new Mobile App in 2 weeks time with lot of improvement . We will keep doing improvement.
48. Suhas  Nov 10, 2017 2:19:33 PM I Like It. | Report Abuse Reply
Excellent customer support was there during the opening. Also they provided trading demo for platform. Brokerage is less as compared to others.
After few months the trading platform became really unusable as it don''t show any detailed charts and as I tried to get the customer support it was horrible , "our team are working on the platform" was the reply , its now 3months still the charts problem haven''t rectified also the trading platform is below average and separate application or an website which opens only in internet explorer needs to check the mtm &profit/loss.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
47. Kedar Nath Agrawal  Oct 31, 2017 9:43:04 PM I Like It. | Report Abuse Reply
Kindly Reply me as under point to point:
(1) What is the safety of Client. All the Money in the shape of Ledger Credit and Rest in
your DP/D-mat company. If you disappear on line then where I will search you, and who
will pay our losses and up-to which limit per client.

(2) What is your registered office address and who is the promoter/chairman of the company.Tell me his name and company corporate and registered office address with email id and phone numbers.

(3) Do Not offer Banking Service means ? Do you not provide online Transfer of fund
directly from client account and from your account to client account and how much it
takes time after making request of withdrawal.

(4) D-mat account offers seamless trading between the 2 accounts meaning ?
Does it means if delivery is in your D-mat account then No DP per trade will be
charged ? or charged ? if so then what ? wants to write more but place is over ?
46. Suhas  Oct 27, 2017 2:48:48 PM I Like It. | Report Abuse Reply
Trading platform is the worst ever. No detailed charts, login issues, backoffice not user friendly.
However brokerage is less

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
45. GMR  Oct 12, 2017 2:30:46 PM I Like It. | Report Abuse Reply
Hi Team,

Please let me know if I can buy/sell SME shares from Prostocks.
44. GMR  Oct 12, 2017 2:11:03 PM I Like It. | Report Abuse Reply
Hi Team,

Do you have option to buy/sell SME shares.
43. Dr Vijayabhaskar  Oct 8, 2017 9:02:51 PM I Like It. | Report Abuse Reply
Dear Prostocks Team,
Is facility available for online transfer of money from trading account to client''s account?
42. Inder wadhera  Oct 2, 2017 5:08:22 AM I Like It. | Report Abuse Reply
which software you provide
NRI can open account without adhar card?
41. Nikhil Agrawal  Sep 18, 2017 11:30:39 PM I Like It. | Report Abuse Reply
Can we buy IPO''s stocks with ProStocks??
40. yogesh warangule  Sep 5, 2017 4:11:04 AM I Like It. | Report Abuse Reply
HOW MUCH INITIAL CHRGES I HAVE TO PAY TO OPEN DEMAT AND TRADING ACCOUN?????
39. Suhas  Sep 1, 2017 6:12:07 PM I Like It. | Report Abuse Reply
Excellent Customer service and good brokerage charges, trading platform is a disaster especially mobile trading platform

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Customer Service - Excellent
Overall Experience - Average
38. amit  Aug 23, 2017 10:06:25 PM I Like It. | Report Abuse Reply
I have already a demet and trading account . will ihave open a new demet account?
37. Hardy  Aug 18, 2017 12:55:09 PM I Like It. | Report Abuse Reply
Seamless account opening process. No Account opening charges. account opened within 2 days after they receive my documents. i really like their customer support service, i talked with customer rep within 20 seconds. no such good experience with other brokers when i needed to talk with customer rep. Customer support very quick while opening account you just need to click "help" button on top right side. they will call back you within 5 seconds when you click help button. I only found 1 negative thing that is Trading Platform. Web and Mobile trading platform is little dull and simple. not much attractiveness compared to Upstox and Angel Broking. User interface is simple and doesn''t offer much features compare to other brokers.
36. snp  Jul 17, 2017 7:11:18 PM I Like It. | Report Abuse Reply
can we apply for ipo as well? also, is it possible to trade in sme on the same platform?
35. Rajesh Dixit  Jun 27, 2017 9:49:42 PM I Like It. | Report Abuse Reply
There is any branch in Ahmedabad??
34. Kunjithapatham  Jun 19, 2017 7:39:54 PM I Like It. | Report Abuse Reply
Minimum brokerage must be total percentage, not for each transaction of a stock

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
33. Arpit Walia  Jun 16, 2017 10:13:53 PM I Like It. | Report Abuse Reply
What is the margin on intraday trading
32. Akash Pal  May 23, 2017 3:25:08 AM I Like It. | Report Abuse Reply
What is the NRML margin of Nifty and Bank Nifty? 8% or 10%?
What is MIS leverage for Nifty & Bank Nifty? 1.5x or 2x?
31. Bindhya  May 4, 2017 3:19:34 PM I Like It. | Report Abuse Reply
Customer Service is very poor. I have been trying to create a user account for more than a week. there is no proper response from the sales/ customer service team. I doubt if this will be the way they work once you have an account as well.
30. Anurag  Apr 27, 2017 2:41:32 PM I Like It. | Report Abuse Reply
Do you provide phone trading service as well ?
30.1. Team ProStocks  May 4, 2017 1:50:49 AM I Like It. | Report Abuse
Hi Anurag,

Yes ProStocks provide Call & Trade for an additional Rs 10 per executed order. Note that this charge is lowest in the discount brokerage industry.

Thank you for your enquiry.
Team ProStocks

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