Zerodha - Open Online Account

IIFL Securities Customer Reviews, Complaints and Feedback (Page 2)


2.55% 224,450 Clients

Incorporated in 1995, IIFL Securities is a stock broker part of IIFL Group. IIFL Group a leading financial service provider in India offering a wide range of services. It is a well-recognized brand for the quality of its advice, personalized service and the use of cutting-edge technology. IIFL Securities offers online trading and research-based advisory services for an entire range of financial products including Stocks, Derivatives, Commodities, Insurance, FDs, Loans, IPO and Bonds etc. They ... IIFL Securities Review

361 Comments

Ashutosh
341. Ashutosh  Sep 12, 2018 19:17 I Like It. | I Don't Like It. | Report Abuse Reply
I was told Account opening will be free and charge will be refunded into bank account. But after I paid the fee they say the cashback can only be used within three months in the form of brokerage

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
santosh
340. santosh  Jul 24, 2018 21:40 I Like It. | I Don't Like It. | Report Abuse Reply
very bad experience

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
R N
339. R N  Jun 14, 2018 17:08 I Like It. | I Don't Like It. | Report Abuse Reply
brokerage very high minimum rs. 25/- per executed order. a lot of hidden charges for example documentation fee, contact note fee etc. high AMC. useless customer service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Anand
338. Anand  Jun 9, 2018 22:07 I Like It. | I Don't Like It. | Report Abuse Reply
I gave all the documents, but due to IIFL employees mistake, i lost Rs.2000, worst service by chennai t.nagar branch employees .I lost trading/investment interest. They not even replied to my e-mail. there is no proper response. They haven't reimbursed my loss. Not even cared my email.
sunilhere
337. sunilhere  May 18, 2018 11:07 I Like It. | I Don't Like It. | Report Abuse Reply
1. when contacted for investment purpose about few months before in Dec, their staff named Rahul(rahul.karandikar@iifl.com/+91-8169247973) called me and spoke to me about various offers if I put this much amount, that much amount etc. knowing already the cases of such frauds and fake promises, I asked him to drop a mail in written format first so that I can have proof. like I assumed the fraudness, he didnt send any mail as I asked him. after few days, I tried to give a call back to his office number and it was not reaching. after few days, he again called me and first I enquired about why his number is not reachable and why he didnt send the mail as asked. he was giving all excuses as he doesnt have access to mail, he cannot send mail, his number wont take incoming calls etc. by this we can easily understand he is fraud.

2. I left the above case for few months. again he called me in may and speaking again with all soft words with all offers. again I asked him to put in written format. he didnt do again. irritated by this, I dropped a mail to his id which he shared during first time just to prove that he is not fraud. but I got a mail with failure message as his mail is disabled. with which, we can easily understand IIFL is fraud.

3. not tolerating this nonsense after wasting so much my time on this twice, I dropped a mail to all their other concerned teams(cs@indiainfoline.com, reach@indiainfoline.com, catdesk@iifl.in) which communicated with me before that Rahul person called. as you see the attached screenshot of the mail, there is no response from them also. this clearly states that the entire IIFL is fraud and they must be appointing frauds like Rahul to suck money out of us illegally.

DONT MAKE ANY INVESTMENTS WITH INDIA INFO LINE(IIFL) OR ITS PEOPLE. THEY ARE FRAUDS.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
Mehul
336. Mehul  Jan 4, 2018 13:06 I Like It. | I Don't Like It. | Report Abuse Reply
You will get charged for AMC even if you open life time free account.
Not happy.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Above Average
Overall Experience - Below Average
Ishwar
335. Ishwar  Nov 8, 2017 10:05 I Like It. | I Don't Like It. | Report Abuse Reply
Very worst experience with India Infoline Limited. Lots of bugs in trading platform. Useless employees & customer support team, they were argued instead resolve issue.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Prabu
334. Prabu  Jul 28, 2017 20:46 I Like It. | I Don't Like It. | Report Abuse Reply
Very very poor
ashish kumar suthar
333. ashish kumar suthar  Jun 7, 2017 17:19 I Like It. | I Don't Like It. | Report Abuse Reply
like

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
aa
332. aa  May 31, 2017 13:05 I Like It. | I Don't Like It. | Report Abuse Reply
good


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
IIFL Client
331. IIFL Client  May 26, 2017 18:00 I Like It. | I Don't Like It. | Report Abuse Reply
Only Negative points.
i will not be giving my correct details. i dont want get spammed.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Mukesh Thareja
330. Mukesh Thareja  Mar 23, 2017 16:19 I Like It. | I Don't Like It. | Report Abuse Reply
They are misleading from the account opening procedure with charges. They say no charge for buying mutual fund lumpsum but after opening the account they tell Rs10/- per transaction for lumpsum purchase. All the employees sitting there are fraud and missleading innocent customers who open there accounts with them. So beware friends before opening enquire each and everything and take it in writing. Id MUKE1975
Gokul
329. Gokul  Feb 27, 2017 09:18 I Like It. | I Don't Like It. | Report Abuse Reply
Worst experience
--High brokerage
--high delayed charges
--worst back office
--app all ways hangs

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
chirag
328. chirag  Feb 26, 2017 18:16 I Like It. | I Don't Like It. | Report Abuse Reply
Please tell me how to reduce my equity future tread brokerage charges
And brokerage charges high other wish all good 4 out 5 rating
chandrashekar
327. chandrashekar  Feb 2, 2017 16:34 I Like It. | I Don't Like It. | Report Abuse Reply
I am victim of iifl and dont suggest to take this service, lot of hidden charges like DP charges they will put and there is no formula to to what they charge.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
Sachin Deshmane
326. Sachin Deshmane  Jan 15, 2017 22:31 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage Is more.. As Compare to Others.. But usability is Good As Compare to Others..

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average
pappu choudhary
325. pappu choudhary  Dec 24, 2016 13:17 I Like It. | I Don't Like It. | Report Abuse Reply
i am writing as a consumer. Iam very much dis-satisfy by their unprofessional approach. Keeping Gold with local vendor is quite safe and convenience . At the time of demonetization, this useless company sending a letter to give difference amount of 70,000 rupees on gold loan amount of 5 lac, thus because of gold rate got down in market. and sending the notice to pay the amount in 10 days else Our gold well be send in auction for recovery. Its a indirect threatening and as per them is legal. Can anyone tell me ...Is this possible to give Rs.70000/- at the time of demonetization , where withdrawing money for daily necessities is difficult these days. and when i requested the bank guy to given me few more days for arrangement. Their staff simply say that they don''t have any option and sending the gold back.
If we are paying you interest everytime and on time . this kind of action is not acceptable.
PLZ DON"T KEEP YOUR VALUABLE GOLD WITH THESE PEOPLE. BETTER GO FOR LOAN FROM BANK>


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Tejas
324. Tejas  Dec 11, 2016 13:01 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage is quite high....
otherwise services are good.....

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Average
VARUN
323. VARUN  Nov 23, 2016 16:04 I Like It. | I Don't Like It. | Report Abuse Reply
;-)

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Below Average
Overall Experience - Above Average
nitish
322. nitish  Nov 21, 2016 22:18 I Like It. | I Don't Like It. | Report Abuse Reply
What did you like (or dislike) about India Infoline Limited?
Extremely poor customer service. RM neither comes on the line nor calls back. IF U CALL TWO OR THREE TIMES YOU WILL HEAR ONLY THE PHONE RINGING. You have to call from different no to get someone answer your call. Pathetic to say the least.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average

Are you a Zerodha Customer?







Search Chittorgarh.com:

Download Our Mobile App

Android App iOS App