HDFC Securities Customer Reviews, Complaints and Feedback (Page 23)

HDFc Trading service is bad,no support from staff.high brokerage, pls be away from HDFc. staff is dull.

I have been with HDFC securities since last one year. Service is sincere and Security level is very excellent. For investor service is good if you are a trador thinking to online trade with HDFC be away, since the online phone terminals not updated technology. But as for Security level concerned with web portal is much better. I experienced trade settlements very fast and ipo order execution is also much better.

I am following up with hdfc to open a 3-in-1 account. three times they guys assured to send the guys and none turned up and not even having courtsey to inform back that they could not come !!! I took it as advance alert from hdfc that their quality of service !!! I just forget it !!!

i'm manoj Pls do not open trading account with HDFC securities. I have opened a HDFC trading account few months back. very poor service providing from hdfcsec.

Hi,
Today I have relieved that I have put my HDFC online trading & demat account for closure and soon I will get rid of it. I tell you, it was just a pathetic experience with HDFC online trading acct. Have any tried their customer service number. Just try it out and you will notice a fabulous thing. When you dial that toll-free number it will say that "number is busy, please try after some time". Does anyone would agree or have encountered a situation like this where in a toll-free number would say "number is busy". Anyways !! this is just one example of it I have posted. My appeal to people is that do not go ahead with online trading account of hdfc. If you have to open only demat, then I am not sure how good is the service.
Thanks
Rajeev

I was approcheded by Hdfc people nearly everyday for openning an account and fix deposits. After doing both the things and opening the demat account also Iam not able to do online trading. Here after the staff of hdfc has never shown their face in order to give me technical advice despite my several visits to their office, telephonic conversation now I am told to close my account and takeut my fix deposits. These people have put me on tender hook. flate it has come to my notice that these people are charging high brokerage compared to their counter parts with a very poor after sales response or rather no response.Its my appeal to the people to kindly have a detail look before opening an account. Do not be guillable as me.

Hi, I have opened a HDFC trading account few months back. Its a pathetic account if I compare with my Sharekhan & ICICI Direct accounts. Customer service is really poor. I am going to close this account very soon. What I suggest is that ICICI direct, although costlier than others, have the best services in place. But just because too many people are opening ICICI Direct account, they are not able to handle the incoming number of customers. Even Sharekhan is also ok.
Rajeev

I'm not satisfied with HDFC. The customer care people are dumbo. The support is pathetic. It took 4 months to open the demat and trading account. Recently they have increased the minimum brokerage to be Rs25 or 0.4 % fr delivery based. I'm thinking of changing from HDFC to some thing better. Can any one suggest me .

very very poor service provided by hdfc sec customer executive only waste your time and bank waste your money.so i can't suggest you hdfc

Hi,
I applied for a DMAT A/C some days back,However, i haven't received and confirmation in regards to the account opening,Please provide me the status details as soon as possible on my e-mail address.

Worstever service in the world I hv seen,

these people r dumb, blind,handicap,and dead,

Never seek any service from HDFC sec,

Hope this message will save few people

HDFC online dmat account is really a bad interface with worst call center service....Tried so many times to call that number..it always say BUSY BUSY BUSY......I think HDFC ppl don't have money to buy one more telephone line...Really pure service....Dont' take dmat account in HDFC...

Thanks

Hai,
I am Intrested to open an HDFC Security online Trading share centre in my Location. How it is possible & what is the procedure to open it.

My Advice to everyone. Please never Open an Account with HDFC Securities at all. I recently opened a 3-1 Account but am shocked to see that 4 IPO's passed but none was available Online so all waste. MOST DIRTY BANKER.

Pls do not open trading account with HDFC securities. The systems are always down and trading over phone is a pain since it is engaged all the time. I am holding this account for the last 4 years and till now they have not upgraded the systems.

i have new trading a/c when i login it will take tomuch time after login i did not cote any transactions i waited for long time but there is no result to seen.kindly told me why this happened.any thing required in my trading a/c. or site is slow from your side please tell me my trading a/c no.is673413.If trading is not possible i will close my a/c with you.
Thanking you

Regards

Sanjay Sharoff

Never open a demat account with HDFC. It is one of the worst services available to suffer the people.

Hi, My name is Ramandeep Singh, I had requested for opening a Dmat acount more than a month ago, I received online trading password two weeks back but have not yet received the welcome kit. I have been trying to get in touch with someone for many days but no use. I wrote many emails but replies received from customer service dept is just crap. Imagine how frustrating can it be if someone doesnt receive the full information about the account for more than a month. I have decided not to transact with them. They have lost the faith.I fail to understant that why the customer service phone number is always busy

I tried to sell some share today. I called the HDFC call center number but they are always busy. It is very frutrating to keep calling thru. Can HDFC securites open up few more lines so that customer get their due services. After all you guys charge a high permium.

hdfc securities can become the best of all if they implement the suggestions listed in no.47.

good luck to all.