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Angel One Customer Reviews, Complaints and Feedback (Page 37)


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Incorporated in 1987, Angel One (Angel One) is one of the largest full-service retail brokers in India offering online discount brokerage services. The company offers a wide range of investment and trading services including stock and commodity broking, investment advisory services, margin funding, loans against shares, and financial products distribution. Angel One has a strong neighborhood presence with 110 branches, 11,000 trading terminals, and over 18,000 authorized persons in 1800+ citie... Angel One Review

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Special Offer: Brokerage free equity delivery trades, free tips and flat Rs 20 intraday and F&O trade brokerage. Open Instant Account and start trading today.

793 Comments

73. ajit singh   I Like It. |Report Abuse|  Link|December 21, 2012 6:57:53 AMReply
i m not happy for ur servies ur works is sooo lazy not proper time i only say u just stop ur working work and stop ur company....ur dealer is soooo stupid asking call 5 mint and 7 days gooo not call can i take a court case to against ur company .........
72. M. Pavan Kumar   I Like It. |Report Abuse|  Link|November 22, 2012 9:13:04 PMReply
I had very bad experience with Angel Broking, Nagpur Branch. The personnel at Angel Broking firm are not aware of rules and regulations of SEBI!. How can they provide good services (Except saying "We regrett" -)")?. Never open trading/demat account with Angel Broking.
71. Satish Kumar   I Like It. |Report Abuse|  Link|November 7, 2012 1:40:25 PMReply
Hi my Satish kumar UP. I m going to open Account with Angel Broking. but my friend Harish alredy opened a Account with Angel.He say me and prove me, that he call Dehradun Branch Phone No. 0135-3058503,501,504,509 etc.to any query. Every time tell him that call after 15 minutes. no one answer of his query.
So Now decide, I never open account with Angel Broking and give advice to anyone.
70. Angel Trade Customer   I Like It. |Report Abuse|  Link|October 22, 2012 5:04:41 PMReply
Overall customer service is worst, in fact they do not provide any service, If Angel trade gives buy call the executives will give a sell call. Customers are really confuser what exactly to execute.
They are only interested in brokerage and their target, customers profit and loss doesn't matter for angel.

Rated 'Very Poor' in all categories except website usability which is rated 'Average'.
69. Annoyedwithangelbroking   I Like It. |Report Abuse|  Link|October 3, 2012 11:58:00 AMReply
They are cheaters.

Even if you buy 1 stock the charge will be 30 Rupees. If you buy 100 stocks at Rs 20 and sell 100 stocks at 21 Rupees, you earn 100 Rupees. But you will get only 60 Rupees. They will rob your 40 Rupees with different kind of charges.

Lot of hidden charges, you end up getting miniscule profit.

Online trading application is not user friendly.

Mobile trading application just sucks.

Customer service is very poor. They can't solve your query at all.
68. Seema   I Like It. |Report Abuse|  Link|September 21, 2012 8:24:59 PMReply
It is the sad state of affairs that despite the regulatory control and various regulations the stock brokers like Angel Broking have attitude of DEVIL MAY CARE. This has been demonstrated in my case.

On noting unauthorised transactions made in my account, I vide e-mail dated 16.8.2012 informed Angel Broking Ltd about the unauthorised trading done by their executive in my ID: CP5058 on 14.8.2012. But nothing has been done by them despite various follow by my husband with the officials at CP Branch rather to cover up the wrongs at their end, they are seeking the confirmation of the trades to validate and legalise the act/conduct of the CP Branch executives.

It may be mentioned that their executives have of their own without any instructions or my consent have executed the transactions in my account which has admitted by their executives but are not willing to give in black & white. It is further surprising to note that the transactions in the Future & Options (F&O) segment have also been done, when I have no understanding of it and have given no instructions to trade in F&O.

Not only this, I am also surprised to receive the statement wherein they have levied the account maintenance UTP).

Further, this act of conducting unauthorised transactions of their executives and seeking the confirmation of the trades to validate and legalise the act/conduct of the CP Branch executives which I have refused to confirm (as I did not authorise to the transactions) has resulted in suspension of the account for a month. Further, on my informing the same nothing has been done in the matter till date despite my repeated follow up on the phone and various visits to their office, which has caused undue harassment, mental pain and agony.
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1st Reply from Angel Broking on this matter
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This is with reference to your email dated 16/08/2012 regarding trade in your account.
As per our telephonic conversation and post our investigation we would like to inform you that trades executed in your trading account on 14/08/2012 under NSEFO & NSE segment were carried out with your consent and the same was informed to you by dealer, also you have received trade confirmation sms and contract note in your
registered mobile number and mail id.

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2nd Reply from Angel Broking on this matter
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This is with reference to your email regarding trade in your account.
Further to verification of our records, we would like to inform you that our stand remains the same as replied in our previous communication.


I request to all readers who want to open trading account with Angel Broking Pls don''''t go with Angel Broking.
If anybody wants more details on unauthorised trading in my account please talk to my husband on 9871158211.
67. sunny   I Like It. |Report Abuse|  Link|September 18, 2012 10:44:01 PMReply
It is the worst company for share broking, The worst part is customer service. I had an account with them in 2011 march , but had closed it june 2011 only. The reason whenever I called them up they picked the phone very rare. If even they picked it up also u will be on hold and again when they ask you after 15 minutes after hold position , you to to repeat your things . again they will hold you , as they got busy with the colleagues and other things . CRM IS POOR . NO RESPONSIVENESS . THIS HAD HAPPENED NOT ONLY ONCE BUT MANY TIMES ALSO. I AM TALKING ABT DELHI JANAKPURI BRANCH. SO IN JUNE ITSELF I''VE OPENED ACCOUNT IN IIFL AND STILL WORKING IN IT , AS I AM A DAILY TRADER IN ALL EQUITY , CURRENCY, COMMODITY AND TURNOVER IS ALSO GOOD. I''m not saying IIFL IS 100 percent but ya comparatively service is good , only problem with TT TRADE TERMINAL SOME TIME.
66. Manish   I Like It. |Report Abuse|  Link|September 14, 2012 8:13:19 PMReply
Really very big cheaters when it comes to brokerage. They tell u some diff thing and do some different thing at their end. Better to go with sharekhan bcoz even they charge the same brokerage. sharekhans min brokerage is rs16 but for angel its rs30. So if u deal with small amts or if u r new to this field then its surely u will only end up paying big brokerage to angel and making a big loss. its rs.30 + service taxes. Can someone suggest me a better stock broker with min brokerage. Will need to close my a/c an get y shares transferred to my new a/c
65. chandan Bhugra   I Like It. |Report Abuse|  Link|September 11, 2012 10:04:04 PMReply
this is my true feedback , angel people are only willing to get maximum amount of brokerage by their clients, any how .they sell there stocks without consulting you, they insist you to buy maximum shares even if you don''t want to buy as much. end of the day they leave you with stop loss but their daily target get achieved. i am also having my trading account with angel so i know them better.
advertisement are different saying but real thing is different.

i suggest everyone to please beware of angel people.


chandan Bhugra
64. Akhil Swami   I Like It. |Report Abuse|  Link|August 1, 2012 9:38:17 AMReply
The main draw bank of Angel Diet or Angel trade is fully depended on Internet Explorer. Internet Explorer is crashed in my pc. You know that it is not so easy to correct it. I had download a fresh copy of Internet Explorer from Microsoft website. But it get crashed very soon. Final solution is I will have to format windows. Number of Advance Web Browsers is available in the market.But all are waste because Angel Diet/Trade is not supporting them. I have almost all web browser installed in my pc ( Firefox, Google Chrome, Avant, CometBird 11.0, CoolNovo, DeepNet Explorer, Comodo Dragon, flock-2.6.1, Luna Scape 6.58, Maxthon 3.3.5.1000, Netscape Browser, Opera_11.52, Safari, SeaMonkey 2.8, Sleipnir 2.910, Slim Browaser 6.01 ) except Internet Explorer. So I can not trade using angel trade/died. Why you are suppporing Internet Explorer only. Will I get freedom to trade in some other web browser. If yes then when ?
63. Deepak   I Like It. |Report Abuse|  Link|August 1, 2012 9:37:13 AMReply
They are big cheaters. They tell one thing & do whatever they want. They are having lots of hidden charges which they will not tell you at the time of opening account even if you request. They will missguide you & you will be in loss always. You will not be able to take deliveries profitably as per your will. They are just interested in generating brokerage & not to help you make profit.
62. Prabaht Kumar   I Like It. |Report Abuse|  Link|July 10, 2012 1:49:28 PMReply
I wish to attract your attention on the brokerage mentioned in this page.

Brokerage:
For trade up to the range of Rs 1 - 3 Crore:
Cash Based: 0.50%
Day trading: 0.05%
Derivatives: 0.05%

I am also trading with Angel Trade but brokerage is some what different.

for Cash it is 0.25 %
and for Day trading: 0.03 %
I am not trading Derivatives.
61. R R PATEL   I Like It. |Report Abuse|  Link|June 10, 2012 10:12:04 AMReply
sir,
is brokerage of the angel broking is depend on the totalturnover or per share equity in lanco infratech ltd????????
60. Prabhat   I Like It. |Report Abuse|  Link|June 7, 2012 4:59:30 AMReply
Whether Angel trade is providing stock alert and market news on mobile. Is there any charges for it.
59. Abhaytips   I Like It. |Report Abuse|  Link|October 29, 2011 11:57:25 AMReply
Dear Jigar, you can call their customer care department for better assistance. ODIN is widely used terminal in the industry. Angel has a user friendly terminal. You can also view their demo on the website.
58. Jigar   I Like It. |Report Abuse|  Link|October 20, 2011 4:02:19 PMReply
customer service is an issue. client server (ODIN) software to trade is user friendly. Online trading portal is not so user friendly

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
57. Deebak   I Like It. |Report Abuse|  Link|September 29, 2011 3:43:20 PMReply
What is the Annual charges in angel trading?
any charges for mobile software and desktop application?
What is the minimum brokerage per share?
56. Angel Broking   I Like It. |Report Abuse|  Link|September 13, 2011 9:54:18 AMReply
Dear Mr. Prabhat, Thank you for showing your interest in Angel Broking. Kindly provide your details (email, phone number, address) so that we can get in touch with you and address all your queries. Have a nice day!
55. Prabhat G   I Like It. |Report Abuse|  Link|September 10, 2011 1:47:18 PMReply
I wish to open a demat and trading account. Can you please clear my doubts ?
1. Is it possible to transfer money from trading to my ICICI bank a/c online?
2. Is there any monthly or yearly fees for trading softwares ( Angel diet/trade/invester)?
3. Brokerage charges for Cash market Delivery based and intraday ?
4. If I am not trading for a period(suppose 6 month), my account can be deactivated or will I have to pay any amount for it?
5. after enquiry I may go with either geojitBNP or angel Trade? Please, tell me how angel trade is better than geojitBNP specially for investor?
6. AMC for trading and demat a/c.
54. sameer dhotre   I Like It. |Report Abuse|  Link|March 9, 2011 10:44:29 AMReply
Dear sir, thank you for showing interest in us. Please provide us your contact number and we will get your meeting arranged with our relationship manager, whereby you can get all your account related queries resolved. Have a nice day!

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