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5paisa Customer Reviews, Complaints and Feedback (Page 5)


-16.57% 544,270 Clients

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FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

5paisa.com is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. As of March 2021, it has over 1.2 million clients. 5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange. 5Paisa ... 5paisa Review

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Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

225 Comments

145. Jitendra   I Like It. |Report Abuse|  Link|February 22, 2021 12:34:20 PMReply
5Paisa doing fraud with there customers and they are charged unwanted services and additional hidden charges and well they should be consider as fraud.

I was open a account with 5paisa they said to me that there are all the services are free on the account i was opened it and now they are charging lots of money i have even stopped all the activity in the account but still they are continue adding charges. also there are some share are on hold but they not clearing amount and not closing the account as well and i am continue getting email from BSE for paying that amount. as that amount they have charged totally are unwanted and fraud.

also they are not responding for call/email.


I would request you every one please do not open account with 5paisa.

Thanks,
Jitendra

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
144. bharath mandya   I Like It. |Report Abuse|  Link|February 16, 2021 10:13:47 AMReply
One of the worst brokers available.
There website always hangs I lost so much of money because of this hanging problem.
Nobody bothers to respond if compliant is raised to customer care.
I urge you ppl not to use 5paisa.
143. Rajendra goswami   I Like It. |Report Abuse|  Link|February 11, 2021 11:14:55 AMReply
I facing login problem of user I'd
142. Bhagwati   I Like It. |Report Abuse|  Link|December 5, 2020 6:35:03 PMReply
5paisa make fraudulent rule®ulations if any clients starts profits, it imposed manipulate rule to throw out to clients from market, bogus service and late update real time data in application. Stop loss square of unanimously &wrongly execute order
142.1. hemanth kumar   I Like It. |Report Abuse|  Link|February 11, 2021 11:09:09 AM
It is true its a big fraud company.
141. Yash Agrawal   I Like It. |Report Abuse|  Link|February 11, 2021 10:27:52 AMReply
If you want your capital to really go to "5 paisa", only then trade with 5paisa

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor
140. PURNA   I Like It. |Report Abuse|  Link|February 11, 2021 10:25:06 AMReply
5 PAISA CUSTOMER CARE THINKING ALL PEOPLE ARE STUPID

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
139. PURNA   I Like It. |Report Abuse|  Link|February 11, 2021 10:22:33 AMReply
CUSTOMER CARE IS ALWAYS BUSY . THEY NOT RESPOND TO ANYONE .
PEOPLE ARE FACING LOTS OF PROBLEMS.
TELEPHONE NUMBER ALSO ALWAYS BUSY.
EMAIL NOT RESPONDING

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
138. warren ambani   I Like It. |Report Abuse|  Link|February 11, 2021 10:10:10 AMReply
daily login issues in morning, you cant rely on services.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
137. jitendra   I Like It. |Report Abuse|  Link|February 7, 2021 10:13:03 AMReply
Hello everyone,

i suggest you please not use 5paisa they are using fraud with client's charged you unwanted values in your account day by day.

5 paisa doing fraud.

thanks,

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
136. Chidanand   I Like It. |Report Abuse|  Link|January 20, 2021 3:31:07 PMReply
Worst Mobile and web applications. If you want to modify order you cant do that, by the time it responds and modify you will be in hell. I only faced losses that is because of their technical glitches. Customer care doesn't available some time.
For call to customer queries they will charge 100 rupees by trading department.

My suggestion avoid 5paisa.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Worst
Research Capabilities - Very Poor
Customer Service - Worst
Overall Experience - Worst
135. Chidanand   I Like It. |Report Abuse|  Link|January 20, 2021 3:04:57 PMReply
%Paisa Mobile application hangs and not responds correctly. By the time it responds the trader will be in hell. worst experience. Avoid 5 Paisa. There browser application also not refreshes and some time you feel it is dead. Wrong calculation in trade account....unnecessary money cut in my account. Very bad experience with this broker.
I Will not be suggest to anyone use 5 paisa.com

They charge 100 rs. for any clarifications with trading related queries. worst experiance.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Worst
Research Capabilities - Don't know
Customer Service - Worst
Overall Experience - Worst
134. VIJAY KUMAR SHARMA   I Like It. |Report Abuse|  Link|December 4, 2020 9:56:44 PMReply
mera sabhi mitro se anurodh hai ki 5 paisa plate form se apna paisa jitni jaldi nikal le utne ap surakshit hai kyo ki inhone mere sath galat auction bill laga kar delivvery ke share par auction bill lagakar mere khate se 64000 rupaye kat liye or mera account me 790 par chalne wala share shri ram transport ko 893 rupaye ka bill lagakar mere account me 09 november ko bill post kar diya or baki bache sabhi share aquare off kar diye or to or jo 893 me 251 shri ram transport auction me diye wo aj tak delivery me bhi nahi mile me 09 nov se aj 04 december tak ghanto lagatar inke custmer executive se bat kar raha hu jab bhi call karo to har bar naya banda use apni kahani bao fir kal jisse bat hui uska nam batao call hold or fir sir ankit ji /imtiyaj ji /bhavna mam/ rohit etc yanhi lagbag 15 bando se bat kar chuka hu koi bhi uplabdh nahi sir ji me call back arramge kara dugi par koi bhi call back ahi
sabhi se anurodh hai ki jitni jaldi apna paisa bacha sakte ho bacha lo mera 2.5 lack rupaye inke pass fasa hai or aj ek mahina ho gaya koi responce nahi...ap sabhi log plz bachiye is FRAUD COMPANY SE
134.1. Sandeep Kunte   I Like It. |Report Abuse|  Link|January 8, 2021 9:16:15 AM
Mujhe bhi kuch samaj mai nahi aa raha hai ki maine 14000 5 paisa mai add kiye the. Kuch share kharidne ke bad. Ab mujhe minus 3450 bata raha hai.hai kaise kuch samaj mai aaya nahi.
133. Ashish Singh   I Like It. |Report Abuse|  Link|January 7, 2021 1:03:44 PMReply
Don't use their application there are loop holes in their account user can add funds after account closing also the transferred money is not reflecting to their side they said that is it guidelines given by SEBI when asked.
132. dheeraj   I Like It. |Report Abuse|  Link|December 29, 2020 7:47:35 AMReply
DON'T USE THIS SERVICE.THEY PROVIDE VERY BAD SERVICE .I LOST MY DIVIDEND DUE TO 5 PAISE
131. neeraj   I Like It. |Report Abuse|  Link|April 16, 2020 10:37:06 PMReply
hlo frnd,
maine aapke review pade jisme bahut si negative baat likhi hai but aisa kuchh nhi hai.abhi lock down ki vjh se problem aa rahi h.
mai 5 p ka 2 years se customer hu aaj tak aisa kbhi nhi hua.
so lockdown hatne ka wait karo.
131.2. Nirmal   I Like It. |Report Abuse|  Link|July 1, 2020 2:24:27 PM
How to use margin in intraday...plz make me clear
131.3. Apoorv singh   I Like It. |Report Abuse|  Link|December 21, 2020 12:50:56 PM
Hey I am having a coupon got on phonepe where you can buy rs 250 stocks for free if anyone wants it please tell me ....
130. D C   I Like It. |Report Abuse|  Link|December 15, 2020 5:53:53 AMReply
Inexperienced customer care, for sure you will suffer at some point of time if you go with 5paisa.
Don't go with this.
129. nfsadslk   I Like It. |Report Abuse|  Link|December 6, 2020 12:46:25 PMReply
kindly avoid there are better broker who provide a good service better than this, a lot of misguidance by there call center executives who don't even know common knowledge of industry.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
128. Ashish Shah   I Like It. |Report Abuse|  Link|December 1, 2020 7:32:47 PMReply
looters, fraudsters till they don't return money..... they confirm not to deduct money and keep deducting..... and never call or give feedback that u are not using and we are deducting some plan which we only forced you to take on confirmation to discontinue after one month

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
127. Mohit Bhatia   I Like It. |Report Abuse|  Link|June 3, 2020 11:33:53 AMReply
Please don't use this app, fraud company I have transferred 2500 in 5paisa account and they are showing -7000 apx, without any trading, even i have raised tickets but they closed my tickets, i send email but they are not replying. Many times i called but they are not responding. From last 2 months i tried to followup but still no one interested. Tickets number : (3598596), (3577966), (3542726), (3514238).
Fake 5paisa fraud
126. ruta   I Like It. |Report Abuse|  Link|December 1, 2020 7:26:17 PMReply
they will activate some plans to individual basic traders/investors who are very small and after confirming on call to deactivate they keep on debiting 600 rupees every month when there is nothing in your account they are liers..... small investors who are already in loss why the hell they want so expensive plans if they dont have very miniscule amount of 20-30K to invest, than also these scamster force you take plans and post confirming they dont act and you dont see and they continue debiting .... also they debit on last day of the month itself for preceeding month... who gave them this authority.... is SEBI sleeping.... please never open account with these frauds and make sure to not get any plans of them or others and as soon as they try force sell immediately complain to SEBI dont stay back

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