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Kotak Securities Stock Trading, Demat, Brokerage and Reviews


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Kotak Securities Ltd

Kotak Securities Ltd, a subsidiary of Kotak Mahindra Bank was founded in 1994. They offers stock broking services and distributes financial products in India. They have 1209 branches, franchisees and satellite offices offers services to 11.95 Lakh cu... Know more about Kotak Securities Ltd

Kotak Securities Stock Broker Review Ratings

135 votes  Rate Kotak Securities

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.6 stars Rated 2.5 stars Rated 2.4 stars Rated 3.4 stars Rated 3.0 stars


289 Comments

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269. Anoop  Aug 2, 2018 18:52 Reply
Don't go with Kotak securities, very poor customer services, server issues. Unnecessary deductions, u will not get any response to your queries.
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268. Om Prakash Sukhija  Jul 16, 2018 19:03 Reply
In intraday free brokerage account they charge very high brokerage 2.25percent of contract value and there is no response for the query

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
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267. sabitha  Mar 23, 2018 16:19 Reply
IF YOU HAVE CHANGE SOMETHING FOR CLIENT MEANS CHANGE BROKERAGE

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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266. Chandan Kabat  May 22, 2018 14:30 Reply
Brokerage - Very Poor don't go with Kotak Security
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265. Chandan Kabat  May 22, 2018 14:27 Reply
They gave all useless call . Never trust on them . Not sure how they generate call and said x stock will raise and than it start falling.

Never go with Kotak Security

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Very Poor
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264. rakesh  May 13, 2018 22:23 Reply
Very good plan both 750 and 999.....
and service by RM is extremely good i have opened my account 2 yrs back and i m going to open a new account with 999 plan....which is superb.
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263. Raveesh  Apr 24, 2018 11:23 Reply
Worst customer care and highest brokerage simply worst company

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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262. Ajit Pandey  Apr 8, 2018 12:56 Reply
HI,
I was a customer of Kotak securities in 2015-2016-201, but i have faced multiple issues with address in their system, customer service, and response time. For some reason i feel that they are not serious about this business, or may be they do not receive good direction from its senior management. I have explored issues with the following:
- Customer Focus: 1/5
- Issue resolution: 2/5
- TAT : 2/5
- Technology used (Websites/ Mobile apps) : 3/5
- Charges for trading - 3/5
- Trading platform/exchanges - 3/5
- Flexibility provided to customers : 1/5

I have only included feedback for what I have experienced post facing the issues myself and receiving response/resolution from customer service executives. My address was not captured correctly when i opened my account first. After convincing customer care for 1 year, they decided to close and reopen my account, and the agent they sent for account opening again captured my wrong address in the system even after me taking precautions. Customer case executives are asking me to visit their branch, stand in queue, fill forms, submit additional 10 documents and then wait for their processing time before they will update my address. Then raise a request for redelivery of my passcode at new address to login to trading system. SORRY, i can't suffer for their faults.

My advice is that if you got everything right the first time, you are lucky, otherwise ALL NEW CUSTOMERS - STAY AWAY ' STAY AWAY' from this sloppy organization.



Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
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261. rahul  Apr 5, 2018 15:50 Reply
even kotak life insurance is also same, don't go with kotak
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260. Kotak Securities One of the Client  Mar 14, 2018 23:26 Reply
I feel I opted wrong brokerage company. Kotak securities CDM cheated me by saying there will be no minimum charges for trading. Only 0.49% of brokerage will be charged based on total stock value but there is min charge of Rs. 21/-

After the account has been opened, CDM (Pawan Jajoo - intentionally wants to reveal his name in public) is not ready to receive my call at all. When I tried to call with another number, he will receive.

Services:
Kotak Securities customer care is good, whenever I queried through the mail, they responded us early.

Now planning to go with zerodha or pro-stocks as they charge less brokerage.

**PHONE NUMBER PROVIDED IS MASKED

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259. ashis biswas  Feb 19, 2018 11:11 Reply
Re; Kotak securities mesg to me (my acct 39D64/16490628 bearing query ID 0 16690214) of Jan 31 2018, I hereby instruct you kindly to refund my money and close my account immediately. This follows the rejection of my Aadhar updating efforts by the Aadhar authorities. I am senior citizen and have problems moving around freely. Please help. Thank you and regards,
Ashis Biswas , 188/3/1 Prince Anwar Shah Road Kolkata 700045.
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258. Manoj  Feb 12, 2018 21:10 Reply
I had applied for 3 in1 account to kotak mahindra bank even aftwr 24 days the application has not been processed its a worst place to trade dont have any responsibility from sahakarnagar branch bangalore have not seen any irresponsible person and bank in my life. Thank god i rejected it now.
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257. Manoj  Feb 12, 2018 11:31 Reply
I had applied for 3 in1 account to kotak mahindra bank even aftwr 24 days the application has not been processed its a worst place to trade dont have any responsibility from sahakarnagar branch bangalore have not seen any irresponsible person and bank in my life. Thank god i rejected it now.
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256. Hari  Feb 9, 2018 21:14 Reply
Their App

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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255. Shaiknagoorvali  Jan 12, 2018 13:39 Reply
Worsted trading company

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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254. Kishan  Jul 17, 2017 09:43 Reply
Recently I opened an account with Kotak and realized within a week that I opted worst broker. Following are my experience in initial week,

1. Agent visited me for account opening process said that they are not I have photos of form) Now they charged 750INR for account opening. Surprisingly the agent number is not reachable now. I tried calling them, they just disconnected two calls without even listening my problem completely.

2. Tried posting queries, no response yet. (Almost 5 days since I am writing this)

3. Initial account opening cheque of 15000 debited from my account four days back, still balance is not showing up in my trading account.

Kotak, If you don''t care about your customer after they join no one is going to trust you. Why you make false promises? Why initial account opening charges applied even after I opted for free account opening plan? Care to reply? I am writing this here after failed to get response from any other medium. Highly disappointed.
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253. HARSHA D  Nov 22, 2017 19:43 Reply
Can you let me know where i need to apply for SME IPO online?
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252. Mohammed Abdul Aleem  Jan 8, 2018 15:18 Reply
same experience with me as well. I request all the people to stay away from Kotak. I have invested 75000 and there was a loss of 28000 of otu which I got profit and the loss lowered to 5000, however the accounts shows that I have minus -149000, how come???????????????????????????????

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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251. Lalit  Nov 22, 2017 06:18 Reply
I only dislike it has really heavy brokerage charges i suggest every one to trade in kotak

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
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250. Teja  Nov 11, 2017 12:20 Reply
Good app and excellent customer service. Margin funding available for delivery trades - none of the discount brokerages have this. High brokerage charges. However, they give cash back of Rs 1000 if brokerage charges exceed 1000 in the first year. So best brokerage for the first year. If you don''''t follow research put by them and their calls, it would be better for you to discontinue from the second year as the charges are high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Above Average

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