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I was checking FAQs related to SGB at below link
https://www.rbi.org.in/scripts/FS_FAQs.aspx?Id=109&fn=2757

At the end it gives email id for queries. See if this helps.
sgb@rbi.org.in

Sent a mail a week back.. Haven't got any reply yet.

I had applied through HDFC net banking and my demat is with Zerodha. Amount is debited from my bank account, but how shall I receive the Gold units ?
Please help me.

Same scenario. Applied thru HDFC net banking. DEMAT is ZERODHA. No update yet

@Prabhaharan - I did not get any column / box to update demat account number while applying from HDFC netbanking. So I am clueless how this will reflect in Zerodha.
Spoke to HDFC bank team - they informed that I should have demat with HDFC securities if I want to apply for Gold Bonds.
So now I am super confused what will happen. Please do let me know if you get any leads.

I am first time investor in NCD. Can someone help me on how to apply for this NCD