Feedback Message Board

I will not call it safe just because it does not have debt etc. or is registered with SEBI or RBI. As customer you still can not trust until every aspect of IT system is audited. I faced issue of sell of equity via GTT order and there was no intimation of placing such order. No display of such pending order in order book. There is different menu and customer will not check additional menu until one places order. No intimation of what order placed, which executed and which cancelled and which still open. Even TOTP can be compromised if IT system have backdoor. They will say transaction originated from your IP but as customer you have no mean to know what was your IP on given day. Even if you have, no one will give you entire network trace. Just storing IP in IT system is not good. Infact it is easy to make it difficult for customer to prove its not your IP transaction like GTT are created on same day of your buy/sell. CDSL have "EASIEST" which blocks broker from deducting equity. However broker use lame execute that they can not settle transaction. Why they can't just build system where customer will be taken to CDSL website to give authorization of sell or buy and same act as debit/credit for shares.

It's a good suggestion to make every transaction authorized by depository's website. But more importantly, all platform softwares and processes should undergo security audit by multiple Organizations of repute.

I have not received my dmat opening details though I paid amount online pl verify