Customer service on call is good; though waiting period is more than 15 minutes. Email customer care service is average. Brokerage charges are high. Research/tips are terrible. App is not at all user friendly. Can't apply all the IPOs and direct MF. Relationship manager may/may not reply you.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Below Average Research Capabilities - Very Poor Customer Service - Average Overall Experience - Below Average
Ratings:
Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Below Average