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It would be the biggest mistake if anyone will open account Demat/trading account with SBI.

Telling my story, I got account opened after 2-3 months of initiating the process. I just got a Demat booklet and letter stating my demat account no.

For three years I never used it, no one also contacted me. SBI guys do not bother about their customer and their grievances.

I wanted to close the account as every year Aproxx Rs 300 was deducted from my account. I realized that closure activity is even longer and painful than account opening activity.

There is no centralized system in SBI, DeMat services guy do not know about trading account and vice versa. There is no centralized contact no. Every time you will call on their toll free no. everyone will tell some different story for closure process.

Finally one day I went to nearest trading branch in Gurgaon to close the account, they gut their told me that now SBI and SBI cap sec are two different entities and my account is with SBI, so I have to go to SBI only.

It has now become a headache for me.

It is true. All other subsideries of SBI like SBICAP,SBILIFE,SBI MF,SBI GEN providing worst service. They all depends on SBI. iNDIVIDUALLY THEY NOT PROVIDING SERVICE OR QUALITY OF SERVICE IS WORST.
ONLY SBI IS BEST. IT PROVIDE BEST SERVICE. SUBSIDERIES TAKING ADVANTAGE.