Feedback Message Board

Groww service is not at all good , I invested some amount and got message saying it rejected a very next day and refund will process. So then I invested again in some other fund which then processed and I got mail for the first investment which says due to some technical glitch I got a message saying it rejected. If your app have a technical why did you waited for 2 days to send the communications you would send it in hour or two , because of your app issue my Amount is stuck and your customer care facility it’s so poor they never come on call and doesn’t care to reply of chats , it’s very poor facility. You made a app where people are keeping their money and you do this . I will never use your app again and also inform the same to my circle not to use the app

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor