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I'm forced to write this mail to customer service id after I have rec'd no response from any of those ID's which were provided to me at the time of opening my PIS account with yes securities .

Before I opened this account, I was bombarded with so many emails and phone calls that I had to literally beg you to spare me time. and now that the account was opened almost a year back , feels like you have forgotten that I even have any account with you guys.

No wonder , as per the latest quarterly results which was announced just yesterday showed that 85% of your branches are under loss. What more can anyone expect with such service.

Now coming to my long pending issue , this demat account has been already a year old . Ever since the account was opened , the stock picking by PIA team can be clearly seen in my present portfolio showing over -1,20,000 RS loss. Leaving this apart, my core issue has been the dividends not getting directly credited into my account. At times when the Indian post is at its best service , I receive few dividend DDs which I have to come ordinate with my RM at yes bank to credit them into my account.

I have no track of dividends what so ever so far. Neither has anyone from advisory team replied to any of the mails.

Only option ahead for me is to end this relationship with yes bank and learn from my mistakes which I would definitely be doing it pretty soon. Nothing good has come of it so far for me, rather look for a new beginning somewhere else.