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I had sent an email to customer.service@yessecuritiesltd.in. I did not receive any response for 2 weeks and then I dropped a reminder email. When even this did not get any response, I called their number. Each representative would forward the call to another one when they knew it was a complaint and I was kept on wait for eternity.
Finally, i got hold of a Mumbai number wherein the person told me that I will receive a call form the person (Kushal) against whom the complaint was registered and that this person would resolve my issue. Absolutely unbelievable!
Great Job, Yes Bank and a Wonderful System that you must be proud of Mr. Rana Kapoor.