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Although it offers discount brokerage, their share delivery mechanism is very tardy. The client is never kept informed about scrip specific information on inward short shares and SMC does not resolve the issues quickly even when brought to their attention. They are either leveraging the shares or appropriating the auction profit from the inward shorts. Client customer complaint redressal is abysmal.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average