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I requested the customer support to help me open an account and I got an email from Mr Alamgir Haque mentioning a link to open an account. It was a link for payment of Rs 500 with Demat & Commodities both ticked by default. After payment of Rs 500 was referred to web page to fill my details which stopped at aadhar validation as my mobile number & email was not registered in aadhar database. I promptly emailed Mr Haque to help me and I received a call after a couple of hours to inform that they will open both commodity and demat account despite me requesting him that I wanted only demat & if account cant be opened then i am refunded my money. To my surprise i am told its my problem that i paid and i better take both accounts or do as I like. I have never seen such an unprofessional attitude. thank god i learnt about them at the outset. Though i got duped and lost Rs 500 but i am sure it has saved me mental agony and a couple of thousand for sure. I will never advise anyone to open an account with such a "reputed" company.