FREE Account Opening + No Clearing Fees
Loading...

Feedback Message Board



1 Comments

1. Kishore   I Like It. 1|Report Abuse|  Link|April 19, 2019 5:51:06 PMReply
Am highlighting this concern to you so that everybody is aware about TRADEBULL Security issues .. It is in CP Delhi

False confirmations given during trade from mr. Rupesh and mr. Kamal from tradebull.
Concern1:-
In my account he took the currency option of rs. 7500 and he told me that only 7500 rs. Charges will be there however from my account 19500 got deducted. Since last 1 week i have been chasing mr. Rupesh and kamal to tell me why 19500 charges got deducted and they never told me. They only said that we will tell you. Mr. Rupesh said that only rs. 7500 is deducted and he never told me that rs. 19500 will be deducted else i would not have taken this option from them. This is completely unethical

Concern 2:-

Day before yesterday (16 apr) in my account 13700 approx. Amount was visible in my account as payout and i did payout. I called rupesh on his landline and confirmed that by when this payout will be available to me then he said that if you have received acceptance message then it will be transferred to you by eod. I got that amount.

Concern 3:-

Today i got a call from kamal stating "buy infosys and vedanta"... Transfer the amount so that you can buy these shares. While transferring the amount i checked 13000 approx. Was in - ve. I called back on kamal landline today (18 apr) and asked why this amount is - ve. Then he called back and said that we transferred adhoc cash in your account and you have taken the payout. I was shocked and said there is no information to me and how would i know.

Post that i had discussed with gaurav (Their supervisor) and he said that due to their team member mistake it has happened. This is not my mistake. Any amount transfer is well validated and then it comes.

Concern 4:-

Today when i squared off my currency position as it was in loss then gaurav said that now another 10000 will be charged to you.

What kind of communication is this?? I had no information on adhoc cash, currency charge of 19500 and another 10000 then why should i pay all these.

18 apr: rupesh called me again and said that rs. 7500 only the charges and he is not aware about any 19500 charges in total. How is it possible that advisor who is suggesting to take the option has no information on the charges at all

Can't work with such company who makes customer fool. I will not pay anything till the time i do not get back my 19500 charges which got charged w/o any information to me.