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 Reliance Securities Customer Reviews, Complaints, Experiences & True Feedback

Reliance Securities Limited

Reliance Securities, A Reliance Capital Limited Company, is the financial services division of Reliance Anil Dhirubhai Ambani (ADA) Group. Reliance ADA group is among top 3 business houses in India with wide range of presence across various sectors. ... Know more about Reliance Securities Limited

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 43 votes
Rated 3.3 stars Rated 3.4 stars Rated 3.3 stars Rated 3.2 stars Rated 3.3 stars Rate

663. RAJA BABU  Dec 5, 2010 6:14:25 PM IST |  Reply 

Its trading platform is very poor and also mobile gprs system is very very multipal poor i say only keep distance from it

662. Alok  Dec 4, 2010 8:10:27 PM IST |  Reply 

I agree with you Mr. Ravi you write very good answer you are looted by reliance money ltd so closed you your a/c and save you your balance money .as soon as possible . Or complind to SEBI Also in your case thankyou

661. Ravi  Dec 4, 2010 7:44:37 PM IST |  Reply 

Reliance money charging very high brokrage. it is poor to me that i sale my filmcity media 40000 share at Rs 0.33 =Rs 13200 total amount and reliance money charged brokrage by no of share Rs 2225 (brok.stt,) and same buy my total brokrage buy and sell is Rs 4450. When i call to customer care they says that it our new % brokrage system so we are not able to do any things please help me. can i compline to SEBI or what i do after. Thank you

660. Swapnil Jagtap  Dec 3, 2010 6:42:42 PM IST |  Reply 

I don't know why people are spreading rumors about Reliance Money. Its not a good thing Brokerage is the best security is the best tips are the best among the market!!!

659. singla  Dec 1, 2010 2:56:22 AM IST |  Reply 

I bought 1000 Rs shares in delivery. they charged 135 Rs brokerage. When i called customer care they said that it is charged per shares. means 13.5% brokerage on my transaction. It means 27% brokerage on my buy+sell. It sucks.Nothing is mentioned in the plan regarding this that was given to me. And nothing is mentioned in the site also. Can I file any case in consumer court against them?

658. mahesh  Nov 24, 2010 7:39:00 PM IST |  Reply 

I have been a regular user of easy trade,Reliance is resorting to cheap tricks they are forcibly migrating users to insta plus.
Insta plus is not a user friendly tool.I struggled hard to use now stopped using and moved to religare.Reliance brokerage concepts sucks....

657. Neeraj  Nov 24, 2010 2:08:01 PM IST |  Reply 


Please let me know how to check balance & transaction details for demat account in reliance money.

656. anr  Nov 24, 2010 10:22:19 AM IST |  Reply 

Here's a new one.
I called up reliance money support for some problem. Gave them the error message I was seeing. The support person asked me for my password so that she could login and see the problem (and presumably debug the problem). And that is the only way (I was told) the problem could be investigated. Way out of this problem is to cancel the earlier request and create a new one. That's "clever".

655. Krishan sharma  Nov 15, 2010 8:20:43 AM IST |  Reply 

I am holding mutual fund in reliance securities. I am struggling to redeem the holding mututaql fund. I am not able find the navigation or the way to redeem.

Can anyone help?

654. Madan Mohan Bhatt  Nov 15, 2010 6:34:40 AM IST |  Reply 

I was forced to take the insta plus trading.THE DISPLAY IS TOO DIFFICULT TO UNDERSTAND.
kindly provide me previous insta trade in which i was working smoothly.
Also let me know annual % brokerage charges along with limits

653. Shashidhar  Nov 14, 2010 6:44:26 PM IST |  Reply 

Insta plus is difficult for a layman to understand but once guided, it is a much better platform to trade compared to easy trade. Initially I faced difficulties but once I got my doubts cleared from Reliance, there is no stopping.

652. LAJPAT RAI  Nov 11, 2010 3:42:23 PM IST |  Reply 

my account is open in 2008 but no any charge taken by RELIANCE CAPITAL LTD. Please provided my Dmat account status.

651. SKP  Nov 10, 2010 5:01:54 PM IST |  Reply 




650. Becareful with instaplus INtraday transactions   Nov 8, 2010 10:55:31 AM IST |  Reply 

I was forced to take the insta plus trading with the % brokerage saying the limit card 500 will not be available by default. Now it was mentioned that the % brokerage is charged per share and not on the amount transacted. For example i have made a transaction wortyh 170000 of 5000 shares and according to the % brokerage structure the brokerage charge should be 85 but i was charged with Rs.250.
And when i contacted the customer care i just got hte reply that it was 5 paise per share and for 5000 shares it was Rs250.. But guess what the delivery is charged ont he amount transacted where as the intraday is chared based on per share.

Anyone using the intraday in instaplus please let me know if this is the correct.

649. anis   Nov 8, 2010 1:25:27 AM IST |  Reply 

i am also a victim of reliancemeny insta plus portal they are convinently using investors money for expeimenting with their portal with no body to stop them sooner all account will be closed instead of westing valuable time in lerning their wesbite, they are using investor for the sake

648. Sandy  Nov 3, 2010 10:02:15 PM IST |  Reply 

Their options brokerage is very costly now - 100INR/lot + taxes (roughly comes around 116-117) one way.

Worse still, recently they are migrating customers to their new instaplus platform without even asking customers' opinion about it. In quick net search I found a posting dated 01 Sep 2010 where customer mentioned about this migration (so it is going on since 01 Sep 2010 atleast). How long does it take to migrate the customers to new platform? For a good technical team it is one weekend job and in more than two months they haven't migrated all to new platform.

Their customer care says that eventually all will be migrated to instaplus and other trading platform (easytrade was really easy and best in all the trading platforms they had - I have been their customer for nearly 2 years now).

What is my problem? This instaplus is full of technical bugs and requesting customer care doesn't seem to be of any help.

In instaplus you can't place After Market Orders or even modify day orders to use per share price that is multiple of 1 paisa (there are many scrips that have 1 paisa increment).

Using the Easytrade (Directtrade) link inside instaplus is of no use. I have been forced to use instaplus for nearly two weeks now and 80-90% of times filling form and pressing buy/sell button results in "Order is Expired.!" message. Wonder, how an order can expire at the very moment it is being placed.

There are far many issues that these. Intraday is nearly impossible with instaplus. Easytrade was 5-10 times faster and usable for trading.

Moreover layout, screen usage and information categorization in instaplus is terrible and very non-ergonomical. Not only that I am not able to trade even 30-40% of what I could do with easytrade, using instaplus has started giving wrist pain.

I have been wondering if SEBI can be complained about a broker not providing a usable service to trade?

I won't advice anyone to go for RelianceMoney these days - costly brokerage and slow, buggy, inconvenient trading platform.

I have been their customer for nearly two years, and I am beginning to think to look for better options - ventura appears to be better from their advertisement, but better to do research about hidden costs and features and long term impacts.

647. Another customer frustrated with instaplus  Nov 1, 2010 6:20:05 PM IST |  Reply 

Somebody mentioned "now they forced clients to use their instapluss without taking permission they converted trading flatform." on Sep 01, 2010 . I was also forcefully migrated to instaplus on 22 Oct, 2010. Their customer care told that gradually everyone will be migrated to instaplus and all other platforms (easytrade etc.) will eventually be closed.

How long does it take to migrate all the customers? Assuming that the first migration happened on Sep 01, 2010 - today is Nov 01, 2010.

Looks like they are using some customers as guinea pigs to test their new system. This instaplus is full of bugs and issues. They claim it is useful for frequent traders wanting to take advantage of minute by minute changes in market and it is 10 times slower than easytrade and full of bugs - more than half the times orders are not placed successfully.

Since they migrated me to instaplus, I haven't been able to do intraday trading with it, even short term trading is not decent with it. Only thing you can do with it is long term trading - as good as placing after market orders and not trading during the day just depending on luck, because there is no guarantee that your order will get successfully placed and/or modified (in time) when you see the price movement.

Can anything be done if SEBI is contacted regarding this?

646. Sunny  Oct 21, 2010 12:01:46 AM IST |  Reply 

Reliance is a fraud company. Do not go for a trading account with reliance, if you dont want to buy pain and tension.

Like they cheated with most of the Indians through mobile schemes, similarly they are cheating through trading account as well.


645. R.C. SEkar  Oct 15, 2010 9:59:52 PM IST |  Reply 

Good brokarage scheme available in Religare. But trading platform is not good.2.30 PM to 3.30 PM we can not trade. session expired very often will come.If we are facing any problem, no body will help in Religare.Very often they will tell wait for 24 hours to 48 hours even for email change or forget password. If we wait for 24 hrs to 48 hrs why should we trade.We can simply sit or sleep in the house.There is no boss, all staffs are boss.if there is a boss, we can tell our problem to him, he will solve.Only one Toll Free Number ie 1860 25 88888 it will not work or it will be always busy ie our customer service executives are busy now words only continuously come nodody answer we can not trade,simply we have to lift the phone or we have to hear the announcement only.No direct telephone line for contact the customer problem. Please inform the above problem to Religare. If they solve the above problem it will be good for both customer and Religare.

644. ajay kumar   Oct 13, 2010 7:10:17 PM IST |  Reply 

what the best company provide demat account
in low brokrege charge and low intraday charge
& give the best service industry how give the best sarviec which campany
plz write in hindi & send report on my email id

ajay kumar

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