HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi...
HDFC servicing is pathetic. I have been struggling for password for the last six months (i know none can believe this) and till now the issue has not been resolved. The phone numbers will never be working properly or you will never be connected to a representative. Always they are either busy or no response. God knows how to talk to them. And if you send mails, only system generated response will be there. No one will turn up to you. So pathetic, useless servicing. Is there any regulatory authority who is responsible and responsive, to look into servicing aspects for demat account holders where we can complain in case of poor and improper responses?
I have a demat account with hdfc. The session expires very quickly. This is a big headache with hdfc bank. The bank should lenthen the session expiry time to at least 10 minutes or should take it off. HDFC does not provide Trader's Terminal facility to account holders both software and browser. It should have online executives to troubleshoot clients problems regarding dmat accounts
112. Raj Kumar Jun 05, 2009 6:08:38 AM IST | Reply
My DP ID IN301151. Yesterday I tried there customer care number for 4 hours but now response. I have dmat as well as trading a/c in hdfc sec.Recently the customer services has gone down. Most of the time the ph srvcs are disconected or engaged.I REQ AUTHORITY TO LOOK into the matter seriously other wise some of the customer may shift to other broker.
Thanks all for the feedback on HDFC bank securities.So i decided to open the demat and trading account with another broker like indiabulls or sharekhan.
110. Ruchi Ben Ram Bhajan Vashisth Jun 03, 2009 8:11:03 PM IST | Reply
My dmat client ID is 23960274.Due to health problemsI could not continue.But now I want. T Bank has closed my account.My S/A No is 5771530002451 at Mundra branch.
Pl advice what to do?
109. Partha Pratim Sirker May 08, 2009 4:15:39 PM IST | Reply
HDFC portfolio is undoubtably the WORST. You have to add every transaction manually by clicking the "Add to portfolio" button. There is not even something called "Select All" and add to portfolio. To add to their stupidity the only way to know whether some transaction is added to the portfolio or not, you have to really click the "Add to portfolio" button to get the message "It is already added." Any novice can tell that this is a one day job to add this select all button or some tick sign to say it is added already. You have to be dumb enough like this 'one of the highest brokerage chargers' to NOT understand this.
i am send a mail to hdfc sec customer care,already 10 days over, there was no response, ? i told to the customer care that if y people dont have any response send me the attachement of closing forms,that work also they doesn't done.. better to forword the mail to SEBI
107. bibhisan bag Apr 25, 2009 6:32:17 PM IST | Reply
i have dmat as well as trading a/c in hdfc sec.Recently the customer services has gone down .Most of the time the ph srvcs are disconected or engaged.I REQ AUTHORITY TO LOOK into the matter seriously other wise some of the customer may shift to other broker.
Worst customer service among all trading sites. Call center phone numbers continously busy or not working at all. No reply or update from email also. I am planning to close this account and open with icicidirect. Can somebody guide how can everything be transferred in one go?
HDFC Securities has the worst Phone trading service, The telephone numbers provided NEVER work. by time you get through, you have a earache and the trading session is over.
They also have a very bad process to reset forgottten passwords, You have to send an email which they take 3 days to process after which they claim to despatch the password in another 3 working days...
But the password never reaches before at least 30 working days have passed and you have lost lakhs of Rupees on the Stock Exchange
They have no clu about how to provide Security service, They should stop scamming people and shut shop.
HDFC sucks....I have been using for the past 1 year.. Lot of times, you wont be able to place the orders....I would advice not to have any relation with HDFC both for trading as well as savings / salary or anything...They know only to detect maintenance charges...No service...
99. ANKIT GUPTA Apr 01, 2009 10:31:05 AM IST | Reply
by opening account with hdfc bank rS799 will be deducted from my existing balance every year or not if not then what will be the minimum charges to maintain trading account