HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi...
Stock Broker Review Ratings
Overall Rating
Fees
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Customer Service
55 votes
107. bibhisan bag Apr 25, 2009 6:32:17 PM IST | Reply
i have dmat as well as trading a/c in hdfc sec.Recently the customer services has gone down .Most of the time the ph srvcs are disconected or engaged.I REQ AUTHORITY TO LOOK into the matter seriously other wise some of the customer may shift to other broker.
Worst customer service among all trading sites. Call center phone numbers continously busy or not working at all. No reply or update from email also. I am planning to close this account and open with icicidirect. Can somebody guide how can everything be transferred in one go?
HDFC Securities has the worst Phone trading service, The telephone numbers provided NEVER work. by time you get through, you have a earache and the trading session is over.
They also have a very bad process to reset forgottten passwords, You have to send an email which they take 3 days to process after which they claim to despatch the password in another 3 working days...
But the password never reaches before at least 30 working days have passed and you have lost lakhs of Rupees on the Stock Exchange
They have no clu about how to provide Security service, They should stop scamming people and shut shop.
HDFC sucks....I have been using for the past 1 year.. Lot of times, you wont be able to place the orders....I would advice not to have any relation with HDFC both for trading as well as savings / salary or anything...They know only to detect maintenance charges...No service...
99. ANKIT GUPTA Apr 01, 2009 10:31:05 AM IST | Reply
by opening account with hdfc bank rS799 will be deducted from my existing balance every year or not if not then what will be the minimum charges to maintain trading account
Session expires in very short time duration Site is slow,Takes much time to place order Toll free Phone Trading is congested
94. Dr.Puttaraj Feb 17, 2009 12:21:08 PM IST | Reply
HDFC trading line is unsatisfactory. Bank employees are very poor in communication skills. There language is not simple & their speaking language is as if they have landed from other planet.
1>No real time Quotes 2>High charges comparision with others 3>Toll free Phone Trading is congested 4>No "After Market Hour" ordering facility 5>Site is slow,Takes much time to place order 6>Session expires in very short time duration 7>Frequently asking to change password 8>Not at all user friendly site as its terminology is very difficult for beginners ->In short HDFC is not able to serve its customer satisfactorily. ->They have very large scope to improve.
92. pradip borada Feb 04, 2009 8:59:41 AM IST | Reply
I have a saving account in hdfc bank & I opened a Demat account in same branch.I received my demat account kit.But I still did not get my online id & passward.pl.suggest me what i have to do?
91. DINESH KUMAR MOHANTY Jan 31, 2009 3:18:17 PM IST | Reply
I have a saving account in hdfc bank & I opened a Demat account in same branch.I received my demat account kit.But I still did not get my online id & passward.pl.suggest me what i have to do?
Can anyone tell me pls if the offline(when the markets are closed) ordering in CnC buy means that the orders are saved and would be executed next market day? also, are limit offline orders executed?
Cut the Crap... what you guys are talking about.. The site looks average on the first sight, but is more that that. i guess you guys are there not for trading, you should be using money.rediff.com
Service from HDFC is excellent, and if you continue your account for more than 3 years you become privileged customer, where you are given account representative. who takes care off all your issues. Have you heard such service anywhere??
And please stop posting your demat acount number. you won't get your password here. call customer service and provide your details. new password will be mailed to you.
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