HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi...
hi... without any reason the trading account will not be deactivated. so you may call there customer care desk @ 39019400 or write at Email and surely you will receive an revert from them.
225. Rakesh Agarwal Aug 9, 2012 1:00:59 PM IST | Reply
I have my trading account which they have deactivated without any information. I have complianed to the customer care but not getting reply. It is nightmare to deal with the employees of HFDC securities. It is my sincere advise not to open any demat cum traidng account since there are so many other options available.
I have a trading a/c with HDFC since last 2 years. I like it very much for the following.
- safety/security on net is very strong. - timely execution of required process. - customer care service is very good. The only drawback on their system is when we want to place an order through phone, we have to wait for the long time. Ahough the brokerage rates are a little bit high, my overall rating is "Better". If HDFC securities reduces its brokerage rates for retail investors then,I THINK, a huge no of retail investors will switch to HDFC Securities.
Thanks S. Yadav
223. mohsin shaikh May 24, 2012 9:15:11 AM IST | Reply
PLEASE READ IT CAREFULY BEFORE JOINING HDFC.MY NAME IS MOHSIN SHAIKH & i wz selectd in hdfc securities on 7th May 2012.it WZ clearly mentioned in d offer letter dt if i clear my product test & viva i wil b appointed 4 d post.aftr 3weeks of training conducted by my trainer SMRUTI,wz askd 2 appear 4 prdct test n viva.i did well infact i wz d nly 1 in my batch who did wel bt d nxt mrng i wz rejected n wz terminated frm d post.the resn,SMRUTI said i dint clear d prdct n viva wen i demanded 4 disposing me test papers she said its nt allowed,jst a stupid xcuse.wen my batch mates askd her 4 a resn as dey said i wz d best in my team SMRUTI said my behaviour wz nt good.MY SENIOR N PEERS wen reported dt i wz d best on cals n i did my job wid g8t confidence den y i got rejected SMRUTI hd no wrds in her mouth.HDFC SECURITIES does partiality wid der employes on religious basis & practise persnl greviances i am d victim of der INJUSTICE.think twce bfre joining dem.i dint get ny PAY 4 wrkng 3weeks SMRUTI does descrimination on her job n HDFC supprts dis m shckd dt doz ppl got selectd who cnt evn operate keys properly.dis is d resn y HDFC lacks cstmr satisfaction.IF DIS IS WHT HAPPNS WID D EMPLOYES,DEN I CNT EVN IMAGINE HW WORST DEY CN GO WID DER CUSTOMERS.
222. c.arabindow baskaran May 3, 2012 6:57:55 PM IST | Reply
I have had sold 400 Kwality Dairy Equity Shares on cash market on 30.4.2012.Till date and time (3.05.2012 18.45 hrs) the money has not been credited to my S.B account.Yesterday when I contacted my HDFC SECURITIES broker for buying DCB stock option he said only on realisation of cash which I have had sold from Kwality dairy is realised I can make the transaction on options .Since 4 days I am sitting idle viewing the stock in my system without doing any trade.Can you explain?
221. Varun Gupta Feb 7, 2012 3:05:55 PM IST | Reply
I haven't tried any other broker yet. But till now, my experience with HDFC sec has been average. The trading page gets expired after every few minutes of idle time, which is irritating. Brokerage seems to be higher, if compared to other brokers. But as far as interface is concerned, I think it is good and user friendly.
I don't know how others' work, but HDFC's customer support is satisfactory for me.
220. deepak satam Dec 15, 2011 1:06:51 PM IST | Reply
it is truely waste of time trying to explain the needs of the client, one of the manager mr rahul...probably thinks that he is the only kingpin dealinng in securities...i have an account but having a word with mr Rahul on reduction of the brokerage i decided to immediately close the account with them, may be toady as the papers are ready...and 'shifting to GEOJIT. a very POOR experience at HDFC Securities
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Average Customer Service - Very Poor Overall Experience - Very Poor
219. PARKASH SINGH Oct 21, 2011 2:59:22 PM IST | Reply
a/c maintenance fee is on much higher side comparatively. Brokerage is also on higher side. Website sometimes creates problems for along period. Customer service is average. Overall experience with the HDFCSEC.Ltd is very poor.
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Average Overall Experience - Below Average
The website does not work in multiple browsers. The trading interface is very unintiutive.
Additionally - the downtime for this trading site is very high. They started an upgrade on Monday 17 Oct 2011 - and its still down today 19 Oct 2011.
72 HOURS of downtime is completely unacceptable for a paid service. Even "Free email services" are never down for more than a few hours, its appalling that a critical service of this sort is down for days. It just reflects on the state of the company's management and philosophy of negligence.
Brokerage - Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
High brokerage rate is a crucial factor. It discourages trading on cash basis. The management gives option to trade through their Relationship Manager to avail concession in brokerage. The offer is quite funny. If the investor is trading on his own using the system why the management is tempted to recruit Relationship Managers on the one hand and giving concession in brokerage on the other to the account holders instead it can reduce the brokerage for the investors straight way. It will cost less to the Management. HDFC Securities listening?
Bank is charging now separately for DP account and trading account, Which are about Rs. 800. Brokerage is flat 0.50%, there is no concession appearing Customer Service takes longer time and does not provide appropriate informtion most of time. Overall it appears that Bank is targeting on customers bank balance and charging for each and every thing, even some banks are prviding the same without any cost.
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Below Average Overall Experience - Very Poor