HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi...
Iam a frustated customer of hdfc bank''s demat/brokerage services. They are very costly and poorest service providers. I have no words to express my frustation. Iam taking an exit from their brokerage account.
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Excellent Customer Service - Very Poor Overall Experience - Below Average
NEVER OPEN ANY TYPE OF TRADING A/c WITH HDFC SECURITIES.IF YOU ARE OFFLINE TRADER THEN THE PEOPLE WORKING THEIR WILL GIVE TRADING TIPS WHICH WILL DEFINITELY REDUCE YOUR CAPITAL. I HAVE TOTAL EXPERIENCE WITH THESE PEOPLE & EVEN THE BROKERAGE CHARGED BY THEM IS MANY MORE TIMES HIGHER THAN ANY OTHER BROKERAGE COMPANIES.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
238. C.ARABINDOW BASKARAN Dec 09, 2012 11:32:46 AM IST | Reply
I am having dmat account with HDFC securities. I am doing trading with phone for ordering the trade. The problems are that the staff at Madras branch are not attending the call. The reason I presume is due to over flooding of calls from the customers. In share trading every second counts. If we miss the target to sell or buy we will be loosing thousands of rupees. Can you make arrangements to speedy attention of customers in order placing Due to some personal reason I am unable to maintain minimum balance in my savings bank account for which I am penalised Rs. 393x4 Rs.1572 by debitting from my account. This forces me to look for some other banks to do trading.Govt banks like SBI allow us to maintain O balance.
Mobile trading facility is available with Hdfc securities through blackberry, Android phones & tablet java , window based phones, iphones http://www.hdfcsec.com/ContentPages.aspx?docid=201102110500561662414
HDFC charges huge depository charges.If you combine them with the brokerage charges, it eats up your profits considerably.
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Average Overall Experience - Below Average
235. anil sharma Oct 26, 2012 7:37:50 PM IST | Reply
I had gone through compare chart in which hdfcsec .com is showing Demat AMC charges as nil but practically they charge heavely. Also every sell carried out by client is charged @20 Rs for demat account which is not shown in table. Any Reply.
Hdfcsec.com says they charge .15% on intra-day but their bills state .71%. this is a clear case of misguiding customers. Any reply from there end.
235.1. varun Nov 01, 2012 6:43:17 PM IST |
I suggest that for dp charges you may contact at 022 61606161 with Extn - 5 or write an email to Email as its charged by HDFC Bank Depository section.
However, brokerage for intra day HDFC Securities Ltd., charge 0.05% or Rs. 25/- on each side also brokerage structure is updated in their website
234. Rakesh Kumar Verma Oct 26, 2012 1:14:02 PM IST | Reply
Hi I am using of HDFC SEC Dmat account. Brokerage charges is very high and bank also charge as depository Rs.25 +service tax per sale separately.So now i have decided to close of depository service of hdfc sec.
Brokerage Charge- Very high Account Maintenance Fees - Very High Website Usability - good Customer Service - Very Poor Overall Experience - Very Poor
Costomer service from HDFC Securities is fast and result oriented... in my experice as compared to ICICI Direct.
232. rajesh lulla Oct 03, 2012 10:11:24 PM IST | Reply
brokerage is on the higher side .... rest all is good. reduce minimum brokerage to Rs 15 and 0.2% delivery and 0.02% intra day (for online trades) . options brokerage should also be reduced to Rs 50-75 per lot . if they can do it these guys will beat competition hands down . customer service is excellent.
Brokerage - Below Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Excellent Overall Experience - Excellent
Trading in HDFC Securities is a good experience. Portfolio is well designed. Cost price and current price are available in portfolio. It shows the profit / loss in portfolio. Its easy to trade on HDFC than ICICI Direct.
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Average Overall Experience - Above Average
229. Bijender Kumar Sep 19, 2012 10:57:17 AM IST | Reply
Good service provided by HDFC Sceurities, web site based trading plateform good but DP charges cut monthly from the account is very surprise, how much they may cut ia can not under stand the formulae for monthly DP charges. I am maintaining my account since August 2008.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Excellent Customer Service - Above Average Overall Experience - Below Average
229.1. Kevin Sep 24, 2012 6:31:09 PM IST |
Hi, I agreed with your comment towards the HDFC Securities Ltd. However,i suggest that for dp charges you may contact at 022 61606161 with Extn - 5 or write an email to Email as its charged by HDFC Bank Depository section
WHAT HAD HAPPENED TO ME , I THINK HA NOT HAPPENED WITH ANYBODY . I GOT A JOB IN PUNE IN HDFC STANDARD LIFE 2008. SO THEY OPENED MY SALARY ACCOUNT, WITH THAT CREDIT CARD ALSO, AND EVEN THEY OPENED MY DEMAT ACCOUNT WHICH I NEVER WANT THAT TIME. COZ EVEN I WAS NOT AWARE OF A SINGLE THING IN SHARE MARKET. AS MY BOSS INSISTED OR CUD SAY FORCED ME TO OPEN DEMAT ACCOUNT. AS FOR CREDIT CARD I GOT BENFET , NO BLAME FOR IT . BUT FOR DEMAT I GOT SCREWED UP . THE KIT NEVER REACHED MY HOME . BUT WHEN AFTER 3 YEARS IN 2012 AUGUST , SUDDENLY I HAVE GIVEN A CHEQUE TO SOMEBODY TO CASH FROM MY ACCOUNT . THE CHEQUE GOT BOUNCED DUE TO INSUFFICIENT FUND . DO U KNOW WHY? BECA800 RS WAS DEDUCTED FROM MY ACCOUNT AS AMC AFTER 3 YEARS . WHICH I WAS NOT AWARE AND NOBODY HAD TOLD ME OF THAT . EVEN HDFC SEC PEOPLES HAVE NEVER INTIMATED ME . AS I WAS NOT AWARE OF THAT I HAVE TO CLOSE THAT DEMAT ACCOUNT. WHEN FINALLY I CLOSED IT UP , I SUFFERED A LOT . EVEN I ASKED THEM THAT I HAVE NEVER TRADED , OR EVEN I HAVE NEVER GET THE OPENING KIT . I GOT A REPLY THAT ITS COMPANY POLICY. SO UNETHICAL HDFC SEC DIVISION IS I CAME TO KNOW . AS I AM A DAILY TRADER SINCE LAST YEAR IN IIFL . IT IS GOOD .
hi... without any reason the trading account will not be deactivated. so you may call there customer care desk @ 39019400 or write at Email and surely you will receive an revert from them.
225. Rakesh Agarwal Aug 09, 2012 2:00:59 PM IST | Reply
I have my trading account which they have deactivated without any information. I have complianed to the customer care but not getting reply. It is nightmare to deal with the employees of HFDC securities. It is my sincere advise not to open any demat cum traidng account since there are so many other options available.
I have a trading a/c with HDFC since last 2 years. I like it very much for the following.
- safety/security on net is very strong. - timely execution of required process. - customer care service is very good. The only drawback on their system is when we want to place an order through phone, we have to wait for the long time. Ahough the brokerage rates are a little bit high, my overall rating is "Better". If HDFC securities reduces its brokerage rates for retail investors then,I THINK, a huge no of retail investors will switch to HDFC Securities.
Thanks S. Yadav
223. mohsin shaikh May 24, 2012 10:15:11 AM IST | Reply
PLEASE READ IT CAREFULY BEFORE JOINING HDFC.MY NAME IS MOHSIN SHAIKH & i wz selectd in hdfc securities on 7th May 2012.it WZ clearly mentioned in d offer letter dt if i clear my product test & viva i wil b appointed 4 d post.aftr 3weeks of training conducted by my trainer SMRUTI,wz askd 2 appear 4 prdct test n viva.i did well infact i wz d nly 1 in my batch who did wel bt d nxt mrng i wz rejected n wz terminated frm d post.the resn,SMRUTI said i dint clear d prdct n viva wen i demanded 4 disposing me test papers she said its nt allowed,jst a stupid xcuse.wen my batch mates askd her 4 a resn as dey said i wz d best in my team SMRUTI said my behaviour wz nt good.MY SENIOR N PEERS wen reported dt i wz d best on cals n i did my job wid g8t confidence den y i got rejected SMRUTI hd no wrds in her mouth.HDFC SECURITIES does partiality wid der employes on religious basis & practise persnl greviances i am d victim of der INJUSTICE.think twce bfre joining dem.i dint get ny PAY 4 wrkng 3weeks SMRUTI does descrimination on her job n HDFC supprts dis m shckd dt doz ppl got selectd who cnt evn operate keys properly.dis is d resn y HDFC lacks cstmr satisfaction.IF DIS IS WHT HAPPNS WID D EMPLOYES,DEN I CNT EVN IMAGINE HW WORST DEY CN GO WID DER CUSTOMERS.
222. c.arabindow baskaran May 03, 2012 7:57:55 PM IST | Reply
I have had sold 400 Kwality Dairy Equity Shares on cash market on 30.4.2012.Till date and time (3.05.2012 18.45 hrs) the money has not been credited to my S.B account.Yesterday when I contacted my HDFC SECURITIES broker for buying DCB stock option he said only on realisation of cash which I have had sold from Kwality dairy is realised I can make the transaction on options .Since 4 days I am sitting idle viewing the stock in my system without doing any trade.Can you explain?
221. Varun Gupta Feb 07, 2012 4:05:55 PM IST | Reply
I haven't tried any other broker yet. But till now, my experience with HDFC sec has been average. The trading page gets expired after every few minutes of idle time, which is irritating. Brokerage seems to be higher, if compared to other brokers. But as far as interface is concerned, I think it is good and user friendly.
I don't know how others' work, but HDFC's customer support is satisfactory for me.