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 HDFC Securities Customer Reviews, Complaints, Experiences & True Feedback

HDFC Securities Ltd

HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi... Know more about HDFC Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 80 votes
Rated 2.5 stars Rated 2.4 stars Rated 2.2 stars Rated 3.0 stars Rated 2.9 stars Rate

46. manoj kumar  Feb 27, 2008 12:20:37 PM IST |  Reply 

i'm manoj Pls do not open trading account with HDFC securities. I have opened a HDFC trading account few months back. very poor service providing from hdfcsec.

45. rajeev  Feb 23, 2008 10:51:52 AM IST |  Reply 

Today I have relieved that I have put my HDFC online trading & demat account for closure and soon I will get rid of it. I tell you, it was just a pathetic experience with HDFC online trading acct. Have any tried their customer service number. Just try it out and you will notice a fabulous thing. When you dial that toll-free number it will say that "number is busy, please try after some time". Does anyone would agree or have encountered a situation like this where in a toll-free number would say "number is busy". Anyways !! this is just one example of it I have posted. My appeal to people is that do not go ahead with online trading account of hdfc. If you have to open only demat, then I am not sure how good is the service.

44. shashi  Feb 22, 2008 10:47:59 AM IST |  Reply 

I was approcheded by Hdfc people nearly everyday for openning an account and fix deposits. After doing both the things and opening the demat account also Iam not able to do online trading. Here after the staff of hdfc has never shown their face in order to give me technical advice despite my several visits to their office, telephonic conversation now I am told to close my account and takeut my fix deposits. These people have put me on tender hook. flate it has come to my notice that these people are charging high brokerage compared to their counter parts with a very poor after sales response or rather no response.Its my appeal to the people to kindly have a detail look before opening an account. Do not be guillable as me.

43. rajeev  Feb 20, 2008 8:57:02 PM IST |  Reply 

Hi, I have opened a HDFC trading account few months back. Its a pathetic account if I compare with my Sharekhan & ICICI Direct accounts. Customer service is really poor. I am going to close this account very soon. What I suggest is that ICICI direct, although costlier than others, have the best services in place. But just because too many people are opening ICICI Direct account, they are not able to handle the incoming number of customers. Even Sharekhan is also ok.

42. partha  Feb 19, 2008 8:33:13 PM IST |  Reply 

I'm not satisfied with HDFC. The customer care people are dumbo. The support is pathetic. It took 4 months to open the demat and trading account. Recently they have increased the minimum brokerage to be Rs25 or 0.4 % fr delivery based. I'm thinking of changing from HDFC to some thing better. Can any one suggest me .

41. pankaj singh parihar  Feb 19, 2008 6:49:37 PM IST |  Reply 

very very poor service provided by hdfc sec customer executive only waste your time and bank waste your i can't suggest you hdfc

40. abhishek sharma  Feb 19, 2008 5:42:58 PM IST |  Reply 

I applied for a DMAT A/C some days back,However, i haven't received and confirmation in regards to the account opening,Please provide me the status details as soon as possible on my e-mail address.

39. gspatel  Feb 17, 2008 9:11:01 PM IST |  Reply 

Worstever service in the world I hv seen,

these people r dumb, blind,handicap,and dead,

Never seek any service from HDFC sec,

Hope this message will save few people

38. Gopi Krishna.  Feb 17, 2008 4:45:29 PM IST |  Reply 

HDFC online dmat account is really a bad interface with worst call center service....Tried so many times to call that always say BUSY BUSY BUSY......I think HDFC ppl don't have money to buy one more telephone line...Really pure service....Dont' take dmat account in HDFC...


37. Om Prakash Singh  Feb 16, 2008 10:17:29 AM IST |  Reply 

I am Intrested to open an HDFC Security online Trading share centre in my Location. How it is possible & what is the procedure to open it.

36. N. K. Jain  Jan 25, 2008 10:47:19 AM IST |  Reply 

My Advice to everyone. Please never Open an Account with HDFC Securities at all. I recently opened a 3-1 Account but am shocked to see that 4 IPO's passed but none was available Online so all waste. MOST DIRTY BANKER.

35. nuts  Jan 23, 2008 7:02:06 PM IST |  Reply 

Pls do not open trading account with HDFC securities. The systems are always down and trading over phone is a pain since it is engaged all the time. I am holding this account for the last 4 years and till now they have not upgraded the systems.

34. SANAJAY SHROFF  Jan 22, 2008 2:49:59 PM IST |  Reply 

i have new trading a/c when i login it will take tomuch time after login i did not cote any transactions i waited for long time but there is no result to seen.kindly told me why this happened.any thing required in my trading a/c. or site is slow from your side please tell me my trading a/c no.is673413.If trading is not possible i will close my a/c with you.
Thanking you


Sanjay Sharoff

33. Jagan  Jan 16, 2008 8:06:08 PM IST |  Reply 

Never open a demat account with HDFC. It is one of the worst services available to suffer the people.

32. ramandeep singh  Jan 6, 2008 3:24:33 PM IST |  Reply 

Hi, My name is Ramandeep Singh, I had requested for opening a Dmat acount more than a month ago, I received online trading password two weeks back but have not yet received the welcome kit. I have been trying to get in touch with someone for many days but no use. I wrote many emails but replies received from customer service dept is just crap. Imagine how frustrating can it be if someone doesnt receive the full information about the account for more than a month. I have decided not to transact with them. They have lost the faith.I fail to understant that why the customer service phone number is always busy

31. acb  Jan 5, 2008 12:46:51 AM IST |  Reply 

I tried to sell some share today. I called the HDFC call center number but they are always busy. It is very frutrating to keep calling thru. Can HDFC securites open up few more lines so that customer get their due services. After all you guys charge a high permium.

30. ohrdpl  Dec 26, 2007 6:18:32 AM IST |  Reply 

hdfc securities can become the best of all if they implement the suggestions listed in no.47.

good luck to all.

29. niten  Dec 20, 2007 10:59:50 AM IST |  Reply 

I was having some problem ,they have taken some time but rectified it.Even if market live is not available speed is good.
above all they wont steal ur the recently reported cases

large scope of improvement but reliable.
If any hdfc guy is reading,i hope they will improve visuals and add graphs.And for applying for mf.u have to fill a form in branch and activate this fascility.(not in hdfcsec but net banking)

28. Honest Feedback  Dec 20, 2007 10:08:35 AM IST |  Reply 

Honest feedback(Having A/c since 1.5 years):
1>No real time Quotes
2>High charges comparision with others
3>Toll free Phone Trading is congested
4>No "After Market Hour" ordering facility
5>Site is slow,Takes much time to place order
6>Session expires in very short time duration
7>Frequently asking to change password
8>Not at all user friendly site as its terminology is very difficult for beginners
->In short HDFC is not able to serve its customer satisfactorily.
->They have very large scope to improve.

27. Mangesh Apshankar  Dec 19, 2007 11:33:54 AM IST |  Reply 


I am a regular user of HDFC sec for trading shares and online IPOs. Can we transact in Mutual Funds online?

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