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 HDFC Securities Customer Reviews, Complaints, Experiences & True Feedback

HDFC Securities Ltd

HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account wi... Know more about HDFC Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 66 votes
Rated 2.4 stars Rated 2.4 stars Rated 2.1 stars Rated 3.0 stars Rated 2.8 stars Rate
              

35. nuts  Jan 23, 2008 8:02:06 PM IST |  Reply 

Pls do not open trading account with HDFC securities. The systems are always down and trading over phone is a pain since it is engaged all the time. I am holding this account for the last 4 years and till now they have not upgraded the systems.

34. SANAJAY SHROFF  Jan 22, 2008 3:49:59 PM IST |  Reply 

i have new trading a/c when i login it will take tomuch time after login i did not cote any transactions i waited for long time but there is no result to seen.kindly told me why this happened.any thing required in my trading a/c. or site is slow from your side please tell me my trading a/c no.is673413.If trading is not possible i will close my a/c with you.
Thanking you

Regards

Sanjay Sharoff

33. Jagan  Jan 16, 2008 9:06:08 PM IST |  Reply 

Never open a demat account with HDFC. It is one of the worst services available to suffer the people.

32. ramandeep singh  Jan 06, 2008 4:24:33 PM IST |  Reply 

Hi, My name is Ramandeep Singh, I had requested for opening a Dmat acount more than a month ago, I received online trading password two weeks back but have not yet received the welcome kit. I have been trying to get in touch with someone for many days but no use. I wrote many emails but replies received from customer service dept is just crap. Imagine how frustrating can it be if someone doesnt receive the full information about the account for more than a month. I have decided not to transact with them. They have lost the faith.I fail to understant that why the customer service phone number is always busy

31. acb  Jan 05, 2008 1:46:51 AM IST |  Reply 

I tried to sell some share today. I called the HDFC call center number but they are always busy. It is very frutrating to keep calling thru. Can HDFC securites open up few more lines so that customer get their due services. After all you guys charge a high permium.

30. ohrdpl  Dec 26, 2007 7:18:32 AM IST |  Reply 

hdfc securities can become the best of all if they implement the suggestions listed in no.47.

good luck to all.

29. niten  Dec 20, 2007 11:59:50 AM IST |  Reply 

I was having some problem ,they have taken some time but rectified it.Even if market live is not available speed is good.
above all they wont steal ur shares.like the recently reported cases

large scope of improvement but reliable.
If any hdfc guy is reading,i hope they will improve visuals and add graphs.And for applying for mf.u have to fill a form in branch and activate this fascility.(not in hdfcsec but net banking)

28. Honest Feedback  Dec 20, 2007 11:08:35 AM IST |  Reply 

Honest feedback(Having A/c since 1.5 years):
1>No real time Quotes
2>High charges comparision with others
3>Toll free Phone Trading is congested
4>No "After Market Hour" ordering facility
5>Site is slow,Takes much time to place order
6>Session expires in very short time duration
7>Frequently asking to change password
8>Not at all user friendly site as its terminology is very difficult for beginners
->In short HDFC is not able to serve its customer satisfactorily.
->They have very large scope to improve.

27. Mangesh Apshankar  Dec 19, 2007 12:33:54 PM IST |  Reply 

Hi,

I am a regular user of HDFC sec for trading shares and online IPOs. Can we transact in Mutual Funds online?

26. Deepak Kulsrestha  Dec 17, 2007 2:08:05 PM IST |  Reply 

Hi,
trading is very sucessful funda for earning the money.but u khow that when and where u invest.

25. Krishnan.C  Dec 06, 2007 6:36:38 AM IST |  Reply 

I want to view Market Live (Terminal Screen) to view current rate trend. In this regard help me to configure my PC (modifications in tools).

24. niten  Dec 05, 2007 9:35:30 AM IST |  Reply 

HDFCSEC is good,I can trade with trust,Seamless integration but but
1 no graphs etc
2 no commodity trading
3 Customer response is pathetic

In nutshell site is good ,handling pathetic

23. tarun jain  Dec 02, 2007 9:28:47 AM IST |  Reply 

hey everyone!!! can any one pls tell me which bank offers the best demat facilities in terms of processing and updates..charges do matters...thank you..

22. Ratz  Nov 23, 2007 8:04:14 PM IST |  Reply 

I am about to open trading online with one of the available online traders with bank+DP acounts (such as HDFC sec,ICICIdirect and else. I thank the above feed back from various quarter and that comments are all almost say not to open account with HDFCsec.

21. kishore  Nov 21, 2007 2:53:46 PM IST |  Reply 

HDFCSEC is the unintelligent or brainless site, because once i received divided of x company and the same amount is deducted on the same day.

I do not know the reason, and customer care is unable to answer.

20. sri hari charan  Nov 21, 2007 2:47:27 PM IST |  Reply 

Sir,

I have not received ONGC Bonus shares so far i.e till 21-Nov-07. I have demat account with HDFC.
Can you please let me know, when can I expect ONGC Bonus shares.

Thanks,
sriharic84@rediffmail.com
Sri Hari Charan.

19. Sunil  Nov 21, 2007 1:21:05 PM IST |  Reply 

hdfcsec is Worst ....while any company is been listing..for example i tel you....Today Religare listed...when market opened,hdfcsec coudn`t give me Symbol of religare.so I coudn`t do any trading for the first 2 to 3 mins..which were very imp..after 3 to 4 times logging out and in..I got the symbol.and this is not for the first time..I have faced the same problem many atimes..whenever any new company is being listed.so be aware of hdfcsec..for such probs

18. Partha Das  Nov 17, 2007 8:12:32 PM IST |  Reply 

Always opt for an online brokerage house that provides application based software to their retail clients. Because software is very convinient for fund transfer, fast for trade executation

17. KITTY  Nov 08, 2007 8:30:53 PM IST |  Reply 

I am a senior citizen and wanted to invest in MF. Even after a month's time it is not possible to invest because of improper guidance. The site is confusing. Market details are not given. It is not a good on-line trading site.

16. NS  Nov 01, 2007 10:15:17 PM IST |  Reply 

HDFCs customer service sucks. I could not apply to the Maytas IPO because they has a maintenace scheduled for 5 days baout which the customers were not informed beforehand. All I got back from them was - sorry for the inconveninece. Maytas is trading at double the issue price. who can compensate for the lost opportunity.

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