India Infoline (IIFL) Stock Trading, Demat, Brokerage and Reviews

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India Infoline Limited

Incorporated in 1995, India Infoline (IIFL) is the brokerage firm of India Infoline Group, a fastest growing financial services solution provider in India. India Infoline is listed on BSE (532636) and NSE (INDIAINFO) for securities trading. IIFL off... Know more about India Infoline Limited

India Infoline (IIFL) Stock Broker Review Ratings

88 votes  Rate India Infoline (IIFL)

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.9 stars Rated 3.0 stars Rated 2.8 stars Rated 3.4 stars Rated 2.9 stars
259. Dr.Abid Afzal  May 20, 2014 1:09:36 PM IST Reply
I opened A/C with IIFL in 2009 @ Rs 555 for lifetime plan.First they had provided me Trader terminal softwares. As I am long term invester, so trade very less. In the month of April 2014 , I came to know that I am transferred to TT web & If I want to trader terminal, than I have to pay Rs 500 per month as per their customer service provider. Now their TT website is total pathetic which works only sometime otherwise total irritation to customers.You cannot trade , cannot change orders in time , only thing you can do smoothly is log in & log out. This is my view & if not satisfied by IIFL fellows , I have to switch some other securiites


Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
259.1. Rajinder Gupta  May 22, 2014 6:16:21 PM IST
I prefer trader terminal which work smoothly but no doubt, their website i.e is horrible for day traders. Above all, IIFL fellows are too great, What will they get from long term investers who trade so less, So they transfer A/C from terminal to web page to decrease burden on terminal. This is not applicable to IIFL but to other securities who traps clients by schemes like Rs 555 for lifetime or free demat or trading A/c as there is no one in market to do social service. Here everyone wants to earn their bread & butter. So better go to Govt securiities though they charge more brokerage but will provide security but beware to call their customer representatives. Best of Luck
258. Pavan  May 14, 2014 3:08:04 PM IST Reply
They provide a pathetic service. Their website doesn''t work properly and it will only lead to loss. Many a times when I had profit their website would become unresponsive. When asked they would say heavy traffic we are working on that. My sincere request to all is to avoid IIFL at any cost. They seem to have a policy to deliberately keep the customers at loss so that customers would keep on trading in IIFL. Added to the pathetic service you end up paying very high brokerage which is not at all justifiable.


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
257. gilbert lobo  May 6, 2014 9:42:41 AM IST Reply
your customer care numbers are always busy. Moreover you have removed the toll free numbers we have to wait to get your connection more than 10 minutes sometime why will have pay for that. It is really disappointing to maintain a account with you
256. Praveen  Mar 19, 2014 3:23:35 PM IST Reply
Overall experience using the IIFL online trading is good. Would be great if few more features are added to the same which will attract more traffic and add value add to the customers.


Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average
255. Ramana  Feb 5, 2014 5:59:20 PM IST Reply
dear sir
i have commodity Account as inactive since one year so how can i reactivate my account
254. prasant  Jan 30, 2014 8:02:55 PM IST Reply
Which bank a/c is required to open demat and trading a/c
253. Rajendra v dalwadi  Jan 3, 2014 5:32:00 PM IST Reply
I m Rajendra vallavdas dalwadi, my id-RAJENVAL, PAN NO - AFPAD6519E, Please i no my trading running ya closed, my trading acc run to ms.Shneha Parekh, but one year no masage no, activity no, my balance zero ya some money, so please my acc continuing and tell me letest news, thanks .
252. Vishal  Dec 11, 2013 9:44:13 AM IST Reply
Very poor customer care support and grievances dept one should close the a/c with such brokers
251. prakash  Nov 12, 2013 10:49:10 PM IST Reply
India info-line charges very high brokerage charges. service is ok and even the online trade is good but you get profit hardly. they deduct heavy charges on the profit.N number of trading charges are very high. from 3 weeks they are not providing 0 margin only trade can be done with the cash available in the account. i want to close this account is there any other brooking gives good service!!!!
250. dhriti  Nov 1, 2013 1:28:19 AM IST Reply
249. Mastan Vali  Oct 25, 2013 8:28:20 PM IST Reply
Dear Sir,

You have published "WRONG BROKERAGE CHARGES" of India Infoline Ltd. I am using their service.

Their intraday charges are "10 paise" at buying side and "10 paise" at selling side.

Please correct it in your post.
248. Manoj  Sep 16, 2013 10:59:48 AM IST Reply
Trader terminal dies when commodity market goes on rally!


Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average
247. Chandan Roy  Sep 13, 2013 10:47:06 PM IST Reply
Brokerage charge is huge in comperative to other brokerage services. Specially in future trading minimum 5 paisa per share is huge amount both in buy and sale for each share.


Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average
246. Bharathi Raja  Sep 12, 2013 7:06:20 AM IST Reply
I have this account for the past 6 Years. They have looted all my money. I left Rs. 3000 in my trading account as on 2008 and next five years I didn''t checked my account frequently. When I requested and reactivated my account today I was so surprised ally 3000 Rs. were dried out and my ledger balance shows -600 Rs. I am insisted to pay additional 600 Rs. for this.

Also the customer care is so worst. They will act like a Robot no solution will be given.

Their RM is giving trading calls like anything. They not even know the the script name properly.
When I checked my ledger account lots of hidden charges are been made and there is no proper reply when I asked for a reason.


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
245. manoj  Sep 9, 2013 9:34:30 AM IST Reply
worst trading company. please avoid they don''t care and even not interested to clear ur query as well as any kind of help.
244. Ricky  Sep 7, 2013 12:06:41 PM IST Reply
Worst trading company..
The Relation Manager or the broker are worst interested about your money or what you think about them..
I would suggest not to open an account with IIFL.

Open the account with any bank if you care about your money..
243. Harendra Nayani  Aug 23, 2013 6:46:10 AM IST Reply
A Broker who uses a unfair trade practice of crediting the funds next working day and recovering the Delayed Payment charges from the client for late payment when the payment is actually paid on time. Complaint lodge on the site and necessary bank statement submitted as proof. But no repose, no acknowledgement of emails and no reply case sumoto closed. All people doing business should analies their debit for delayed payment charges
242. workfromhome  Aug 14, 2013 5:47:05 PM IST Reply
WORST experience from uneducated staff but they are very well trained for how to tell a lie.
I am a long term investor. So, I don''t know about intra day queries.But their charges are high & there are some hidden charges.

Customer service is THE WORST. Yes, that is 100% truth. If you are new investor & if you are learning then it''s not advisable to start with IIFL as you will not get any kind of right & detailed information from the staff.
They will advise you only those things which can earn commission for them.
Very greedy & short term minded staff.

241. ashok  Aug 8, 2013 5:15:57 PM IST Reply
whats? VAS SMS Facility 249 rs per month
240. R Viswakumar  Jul 14, 2013 11:14:50 PM IST Reply
until recently the TT was fast and no hanging. but very recently I experience hanging of TT very often. Very good accounting software. All other things good.

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