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India Infoline (IIFL) Stock Trading, Demat, Brokerage and Reviews


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India Infoline Limited

Incorporated in 1995, India Infoline (IIFL) is the brokerage firm of India Infoline Group, a fastest growing financial services solution provider in India. India Infoline is listed on BSE (532636) and NSE (INDIAINFO) for securities trading. IIFL off... Know more about India Infoline Limited

India Infoline (IIFL) Stock Broker Review Ratings

92 votes  Rate India Infoline (IIFL)

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.9 stars Rated 3.0 stars Rated 2.8 stars Rated 3.4 stars Rated 2.9 stars
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283. Abhishek  Dec 29, 2014 12:28:42 PM IST Reply
Same issue faced by me, they are not accepting to close my account.

Not abiding by the words.
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282. Raj  Dec 11, 2014 2:02:19 PM IST Reply
If you are ignorant/careless and with IIFL, u are doomed. just imagine out of my 5000Rs profit in options trading IIFL took 4000, the same would cost 40 Rs in Zerodha. Its alarming, I have pulled all my money and quit IIFL and moved to zerodha. Please make sure you keep a watch and explore other options, there are many much better brokers available in the market today.be very cautious.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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281. Prasanna Kumar B V  Dec 9, 2014 12:20:34 PM IST Reply
A lifetime maintenace charge of rs555/- were deducted initially. but for my surprise i was informed a debit balance of rs140+!!!. spoken to the customer relation executive, she is helpless. I told her to close my trading account if charges are continued. I have purchased lakhs of worth mutual fund without the help of IIFL. There are people who will be present at your doorstep sooner you call them.
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280. jeet  Nov 15, 2014 7:59:04 PM IST Reply
Please dont fill your details on the iifl website as they will pressure you with all possible false claims until you open an account with them. I have an account with them since 2011 and I was promised a lifetime free account for Rs.555 but now suddenly they have started charging Rs.40 +tax per month. On complaining they said these are statutory guidelines but when I confirmed from another broker I learnt that no such guidelines have been formed.
Even my brokerge charges were suddenly revised without any intimation and on trading I learnt my brokerage has been increased.
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279. RENU BLAGGAN  Nov 13, 2014 1:55:10 PM IST Reply
WE ARE VERY UPWITH YOUR DAILY SMS THAT IS, RENU BLAG YOUR a/c IS IN DR OF Rs220 PLS TRF FUNDS BY 9AM TOMM, TO REGULARIZE THE A/C AND AVOID LIQUIDATION OF POSITION. IF REQD PLS CALL YOUR RM/CUSCARE.WE EVEN DONT KNOW NO OF RM. MY HUMBLE REQUEST TO YOU IS CLOSE MY ACCOUNT FROM IMMIDIATE EFFECT AND DO NOT SEND FURTHER SMS ANY MORE IF YOU HAVE ANY CLARIFICATION PLS CALL ON THE SAME NO. IN WHICH YOUR SENDING THE SMS
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278. Rohit  Nov 10, 2014 1:53:12 PM IST Reply
I was told that there will be no annual maintenance but for last 4 months they have been silently deducting more than 200 Rs every month.

I''m planning to close this account.
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277. Gaurav Gupta  Nov 8, 2014 12:11:02 PM IST Reply
I have felt a bad experience with IIFL.My account was opening under AMC free Scheme and taken 555 Rs for life time free AMC They said no AMC in the beginning and started to charge Rs.45/month since July 14.
They are highly irresponsible and giving false commitments to the customer.never ever open an account with IIFL .Pathetic and unprofessional.
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276. Jijo jagadeesh  Oct 16, 2014 12:47:05 PM IST Reply
Guys,

I too have a horrible experience with IIFL.They said no AMC in the beginning and started to charge Rs.45/month since July 14.
They are highly irresponsible and giving false commitments to the customer.never ever open an account with IIFL guys.Pathetic and unprofessional.

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275. Dr. Abid Afzal  Oct 7, 2014 6:53:55 PM IST Reply
Trader terminal is best but u have to pay Rs 500 per month
TTweb is very slow , u can log in & log out smoothly but others like placing order, changing order is difficult as the site is so slow
Customer care is useless
I have opened a parallel account with some other securities & shifted major holdings there but has not closed this account on assumption that some improvements be done in near future

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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275.1. plz answer.  Oct 22, 2014 5:43:51 PM IST
traders terminal software charges rs 500 p.m? PLZ ANSWER.
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275.2. Dr. Abid Afzal  Jan 5, 2015 5:43:07 PM IST
Yes . These charges are Rs 500 or you have to generate a brokerage amount equal to Rs 500.
In addition to that IIFL has abolished our Rs 555 Lifetime plan & increased the brokerage without any notification.
So I opened a parallel account with Ventura during Aug 2014 & enjoying brokerage 0.1% on delivery stocks & 0.01% for intraday. In addition to that I was provided with trading software i.e Pointer & Mobile trading application app. I am having a nice experience atleast till date & shifted my all major holdings to Ventura.
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274. manohar  Oct 5, 2014 1:10:10 PM IST Reply
very smooth transactions, never had a problem. costumer service is very good and reactive. feeling happy for being client in iifl.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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273. Kishore P Jaisingh  Sep 21, 2014 4:12:44 PM IST Reply
I have opened an account with you by payment of Rs. 5555 vide cheque no 097108 date december 4, 2007 of SBI at Chandarpur for which an receipt no 675414 was issued. Since then I have not received any kit of any correspondence to guide me as to how to operate the account. Currently I am based at nagpur and I would like to know the status of my account and how to operate. Please send me the required details to enable me to do so.

Regards,

Kishore P. Jaisingh
Sept 21, 2014
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272. sameer  Sep 20, 2014 4:40:09 PM IST Reply
worst company ever
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271. Vinay  Sep 11, 2014 7:24:22 PM IST Reply
The worst financial company IIFL. Cheated lots of clients including me. took 555 as lifetime AMC. soon after changed to 40 + Tax and started deducting . 555 They digested.
no authorised person to contact. any problem just one way to mail and wait for 7 to 10 days to get replied. all contacts on their websites are worng numbers .. only one is live which says, WE R JUST TO TAKE COMPLAINTS AND FORWARD IT TO NEXT LEVEL YOU MUST HAVE TO WAIT FOR ATLEAST 7 TO 10 DAYS , AND THEN YOU MIGHT GET AN EMAIL... WORST...EVER EXPERIENCE.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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271.1. MATHANGI  Oct 9, 2014 9:40:09 PM IST
yes, exactly, I am also having bad experience with iifl, they have digested the amc scheme rs.600/= and now they are charging too too much stating that is DP out charges. no brokerage is charging like this.
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270. amit gupta  Sep 11, 2014 1:56:53 PM IST Reply
I have my account with IIFL for last 5-6 years. I opened my account with Rs 555/- life time AMC. If IIFL unable to honour their commitment and started charging AMC then we should apprach authority as they are fooling customers and do whatsoever they want. We should get it examined by some authority like NSDL / CCI so that action can be taken.
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269. Arunachalanadar ganesan  Sep 6, 2014 3:01:50 PM IST Reply
Same thing happened for me, I am trading with IIFL from 2005

Now they started charging Rs 45 AMC every month and also the minimum brokerage per scrip per day is Rs25/-

Now I am thinking where to open trading account and close IIFL
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269.1. Eknarayan  Mar 17, 2015 3:26:00 PM IST
COME TO VENTURA SECURITIES LTD.
CALL ME FOR DETAILS +919864137068

and enjoy minimum brokerage charge Plus free software for lifetime
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268. Shavi  Aug 24, 2014 12:15:08 PM IST Reply
Unethical broker. I''ve been trading regularly with IIFL from last 8 years & i''ve opened this account in 2006 by paying 555 & I''ve been assured of lifetime AMC free demat account, however starting July 2014 IIFL started charging monthly AMC towards my demat account. When inquired about this to both RM & customer support the response is company policy has changed. I am following up with both customer support & RM on almost daily basis to resolve this issue & finally my RM has agreed to refund my 555 but I am yet to revive it. Even recently they started charging some INR 30+ for physical delivery of contract notes. Moreover their customer support is pathetic & it takes more than 3-4 days to respond to your queries & on the top of that my RM never responds to any emails sent to him.

I am going to close my account with them once I receive my INR 555.

I''ll suggest to my fellow friends to stay away from IIFL.
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267. I BOSE  Aug 18, 2014 6:20:16 PM IST Reply
Very poor response Suddenly that enhanced the charges without intimating the customer. They do not bother about competition, I have doubt that may be that want to close their Broking business.Becathey are already closed many of their Branch Office.

I.Bose.
Kolkata.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
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266. Aamir  Jul 8, 2014 3:02:11 AM IST Reply
I have opened my demat and trading account in June''''2009. and opted one time AMC charges of Rs. 555/-. List of Problem
1:- As i don''t trade more so IIFL stopped me using terminal but that was not a big issue for me i was comfortable on ttweb....

2:- Few week back i got a mail saying from 1st July, 2014 Monthly AMC of Rs. 40+ Service Tax will be charges. when i checked my ledger from beginning i was shocked they were deducting AMC per year 250+ i talked with RM he said you should raise this issue in beginning we cant help you now . then again i said let it be as my portfolio increasing i forget the charges which was deducted. one more thing they said from July but they have already started charging me from April WOOW a great Company . still i was not bothering .


3 :- I was paying brokerage rate of .05% for Intraday and 0.25% for delivery , one month back they mailed about 25 rs Minimum on delivery
i started thinking about shifting the account but was not serious bcoz some where my mind was saying IIFL is a such Good Company there is not too problem to pay 25 rs Minimum

4:- Today i got mail about revised 0.5% Brokerage that is just double of what i was paying 0.25%

it''s look that IIFL got lot of customer and want to remove some customer so why i should not help a such big company
Going To Off the Account Good Bye

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265. Naveen Sachdev  Jun 26, 2014 4:05:13 PM IST Reply
I also had an account. Brokerages were suddnly doubled and evry month maintenance charges are being asked. I am send documents for closing the account.
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264. NC  Jun 20, 2014 12:56:15 PM IST Reply
I was promised free AMC for lifetime and brokerage of 10p/1p. After 1 year, they mail saying that the AMC will be Rs. 40 per month and minimum brokerage will be Rs. 25.

They have even started charging for calling their customer care.

I have submitted a request to close my account and decided never to trust IIFL again

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