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 India Infoline (IIFL) Customer Reviews, Complaints, Experiences & True Feedback

India Infoline Limited

Incorporated in 1995, India Infoline (IIFL) is the brokerage firm of India Infoline Group, a fastest growing financial services solution provider in India. India Infoline is listed on BSE (532636) and NSE (INDIAINFO) for securities trading. IIFL off... Know more about India Infoline Limited

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 78 votes
Rated 2.9 stars Rated 3.1 stars Rated 2.9 stars Rated 3.5 stars Rated 2.9 stars Rate

249. Mastan Vali  Oct 25, 2013 8:28:20 PM IST |  Reply 

Dear Sir,

You have published "WRONG BROKERAGE CHARGES" of India Infoline Ltd. I am using their service.

Their intraday charges are "10 paise" at buying side and "10 paise" at selling side.

Please correct it in your post.

248. Manoj  Sep 16, 2013 10:59:48 AM IST |  Reply 

Trader terminal dies when commodity market goes on rally!


Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average

247. Chandan Roy  Sep 13, 2013 10:47:06 PM IST |  Reply 

Brokerage charge is huge in comperative to other brokerage services. Specially in future trading minimum 5 paisa per share is huge amount both in buy and sale for each share.


Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average

246. Bharathi Raja  Sep 12, 2013 7:06:20 AM IST |  Reply 

I have this account for the past 6 Years. They have looted all my money. I left Rs. 3000 in my trading account as on 2008 and next five years I didn''t checked my account frequently. When I requested and reactivated my account today I was so surprised ally 3000 Rs. were dried out and my ledger balance shows -600 Rs. I am insisted to pay additional 600 Rs. for this.

Also the customer care is so worst. They will act like a Robot no solution will be given.

Their RM is giving trading calls like anything. They not even know the the script name properly.
When I checked my ledger account lots of hidden charges are been made and there is no proper reply when I asked for a reason.


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

245. manoj  Sep 9, 2013 9:34:30 AM IST |  Reply 

worst trading company. please avoid they don''t care and even not interested to clear ur query as well as any kind of help.

244. Ricky  Sep 7, 2013 12:06:41 PM IST |  Reply 

Worst trading company..
The Relation Manager or the broker are worst interested about your money or what you think about them..
I would suggest not to open an account with IIFL.

Open the account with any bank if you care about your money..

243. Harendra Nayani  Aug 23, 2013 6:46:10 AM IST |  Reply 

A Broker who uses a unfair trade practice of crediting the funds next working day and recovering the Delayed Payment charges from the client for late payment when the payment is actually paid on time. Complaint lodge on the site and necessary bank statement submitted as proof. But no repose, no acknowledgement of emails and no reply case sumoto closed. All people doing business should analies their debit for delayed payment charges

242. workfromhome  Aug 14, 2013 5:47:05 PM IST |  Reply 

WORST experience from uneducated staff but they are very well trained for how to tell a lie.
I am a long term investor. So, I don''t know about intra day queries.But their charges are high & there are some hidden charges.

Customer service is THE WORST. Yes, that is 100% truth. If you are new investor & if you are learning then it''s not advisable to start with IIFL as you will not get any kind of right & detailed information from the staff.
They will advise you only those things which can earn commission for them.
Very greedy & short term minded staff.

241. ashok  Aug 8, 2013 5:15:57 PM IST |  Reply 

whats? VAS SMS Facility 249 rs per month

240. R Viswakumar  Jul 14, 2013 11:14:50 PM IST |  Reply 

until recently the TT was fast and no hanging. but very recently I experience hanging of TT very often. Very good accounting software. All other things good.

239. vishal  Apr 3, 2013 11:03:03 AM IST |  Reply 

Hi All,

I need some guidance for opening trading account in IIFL with respect to below mentioned query.

Actually,i want to open account in IIFL so that i have contacted IIFL representatives.They are asking me to provide cheque of Rs. 25,000 at the time of account opening.Is anyone faced such situation at the time of account opening in IIFL ? if yes then please provide some more information about this i.e. where is amount will go and what would be benefit of this ?, Is it refundable or not if i never traded using IIFL account ? ...etc

Representative told me that this will not be mention in any document which they provide at the time of account opening. So is it safe to provide check ?

Please guide as soon as possible :)

Thanks in Advance !

239.1. logesh  Apr 24, 2013 1:22:28 AM IST | 

11605 is enough to open a account in IIFL. in that 10000 is refundable by payout within a day. so no problem.

238. ASHOK  Mar 21, 2013 3:51:31 PM IST |  Reply 

india infoline is the best brokerage hojust see information

237. Ramu  Mar 11, 2013 10:35:22 PM IST |  Reply 

Worst Service, High Brokerage, running with amateaur people

236. vishnu  Mar 4, 2013 9:37:17 AM IST |  Reply 

Trading Annual maintenance AMC): -??????????????????????????

235. Dileep  Feb 10, 2013 7:05:00 PM IST |  Reply 

Iam customer from Bangalore for more than 1 + years trading from home, best software for trading and if I contact the branch for any problem , they solve and friendly with clients.For me IIFL is best brokerage company.

234. priyangshu  Dec 8, 2012 8:26:57 AM IST |  Reply 

India info line i am customer for 7 month.They make false promises and their RM at guwahati ( i don't know about other place ) is very rude.Don''t care for customers.Be aware of false promise specially in brokerage will tell you a brokerage say 2- 1 paisa intraday but when account is opened it will be 5 paisa and your RM reply is its default brokerage like these kind of things also happen.

Next in terms brokerage worst i can say , you never ever can earn with this kind of brokerage in intraday.As whatever you earn 50% of it is brokerage and other charges in case of stranded intraday trade.

Their terminal is good for fund transfer , immediate ex poser on fund transfer but while trading be careful your sl order may not work even executed before your price due to technical fault etc and they will not take any responsibility .Almost 15 communication i made with them regarding such issue with screenshot what happened but they only say we are working on your issue no result its 3 month already. You will be fade up they will ask same quarry in each mail.

Even you may not get trade confirmation on your terminal but order may get executed , there terminal has a lot of bug.

One thing only good with them if you are a investor free amc and u can invest in various segments with their terminal. Not suitable for day traders. Also intrady chart is acceptable in their terminal.



233. JRC  Sep 27, 2012 6:21:37 PM IST |  Reply 

India Infoline is the worst broker I have used so far, I am trading for last one 18 months, IIFL provides stock tips in its terminal the worst I have seen so far, they always end up having stop losses and its terminal gets disconnected or lock jammed, the worst experience I had is while buying the shares I sold, I could not buy until the prices went up and made losses for me options trading brokerage - 200 how anybody can ever make profits in nifty and bank nifty options as a intraday trader so damn high brokerages so fake calls !!!

The only adv is its customer service they are polite and very helpful and their commodity calls with are really good, currency can also be opted.

Thank You


Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Below Average

232. Thomas Ashwin DSilva  Sep 24, 2012 5:31:45 PM IST |  Reply 

The online trading site usually hangs up when you want to place an order. You have to login every 5 min when you are trading online else you cant place orders(this is very important for trading). Every account holder has a company representative assigned for taking orders and are always available on phone, but they are not well trained and often make mistakes placing orders. No market information is available with the broker. Brokerage charges are the same as which is a lot better in all means. 0 acct. maint fees but you need to deposit 5000 during acct. opening which will be refunded only on account closure.Desktop trading terminal is available but this has to be downloaded everyday to trade on it which is really irrritating.


Brokerage - Below Average
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Average

231. ABDUL KASIM K  Aug 15, 2012 10:52:27 AM IST |  Reply 

IIFL should reduce their account maintenance fee and brokerage to more reasonable rate for those who trade on a daily basis.


Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Average

230. ch.SiVA Rachaiah  Aug 2, 2012 8:02:28 PM IST |  Reply 

I am IIFL customer.I feel happy with the service they are providing but it is not sufficient not to get losses in trading. I mean to say they are supposed to do some more free services like sending MARKET MANTRA EQUITY CALLS to mobile phone, expected results of reputed companies to email ID of customer and something like that. Thank you.

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