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5paisa Stock Trading, Demat, Brokerage and Reviews


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5paisa Capital Ltd

5paisa is a Mumbai based discount stock broker. 5paisa is part of India Infoline (IIFL), India's leading financial services company. 5paisa was re-launched with new brokerage model for online retail broking services in late 2016. India Infoline, the... Know more about  5paisa Capital Ltd

5paisa Stock Broker Review Ratings

19 votes  Rate 5paisa

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.3 stars Rated 2.7 stars Rated 3.9 stars Rated 2.4 stars Rated 1.7 stars
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9. vivek singh  Jul 18, 2017 4:32:48 PM IST Reply
Overall service, lowest brokerage fee with quick customer support.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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8. Sandeep Kandpal  Jul 26, 2017 2:27:28 AM IST Reply
Great Brokerage company

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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7. Subhajit Ghosh  Aug 3, 2017 1:36:09 PM IST Reply
Very good fee structure and Mobile app/Web portal UI is very easy to use. Trading calls are very effective and accurate on about 70-80% times.

Customer support is very prompt to respond to queries.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
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6. Ranjeet Singh Chouhan  Nov 25, 2017 4:54:59 PM IST Reply
Customer service was very poor, very slow response time, its hold time was 30 minute. Stop loss and take profit feature both are not work together.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Average
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5. AJAY  Nov 26, 2017 7:51:33 PM IST Reply
If we calling to customer care assistance it will take minimum 20 mints . App is on hangover. Less knowledge of operators

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
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4. natwar kumar sharma  Dec 5, 2017 1:33:04 PM IST Reply
G

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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3. Deepak Kapoor  Dec 8, 2017 1:08:54 PM IST Reply
Poor customer service . They dont even reply to your email. I have been continuously been
writing to them and getting no response . My issue is been open since last 7 days

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
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2. Svpillai  Dec 10, 2017 11:55:25 AM IST Reply
Customer service after opening dmat ac is very poor.


Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
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1. Aayush Mittal  Dec 14, 2017 10:17:32 PM IST Reply
The system and technology behind the broking services is very new and as result there are many technical glitches, there are no resolutions provided from the side of support team. The broker needs to invest more time and effort in their systems and processes before playing with real money of the investors out there.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

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