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 India Infoline (IIFL) Customer Reviews, Complaints, Experiences & True Feedback

India Infoline Limited

Incorporated in 1995, India Infoline (IIFL) is the brokerage firm of India Infoline Group, a fastest growing financial services solution provider in India. India Infoline is listed on BSE (532636) and NSE (INDIAINFO) for securities trading. IIFL off... Know more about India Infoline Limited

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 65 votes
Rated 3.1 stars Rated 3.3 stars Rated 3.1 stars Rated 3.4 stars Rated 3.0 stars Rate

257. gilbert lobo  May 6, 2014 9:42:41 AM IST |  Reply 

your customer care numbers are always busy. Moreover you have removed the toll free numbers we have to wait to get your connection more than 10 minutes sometime why will have pay for that. It is really disappointing to maintain a account with you

256. Praveen  Mar 19, 2014 3:23:35 PM IST |  Reply 

Overall experience using the IIFL online trading is good. Would be great if few more features are added to the same which will attract more traffic and add value add to the customers.


Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

255. Ramana  Feb 5, 2014 5:59:20 PM IST |  Reply 

dear sir
i have commodity Account as inactive since one year so how can i reactivate my account

254. prasant  Jan 30, 2014 8:02:55 PM IST |  Reply 

Which bank a/c is required to open demat and trading a/c

253. Rajendra v dalwadi  Jan 3, 2014 5:32:00 PM IST |  Reply 

I m Rajendra vallavdas dalwadi, my id-RAJENVAL, PAN NO - AFPAD6519E, Please i no my trading running ya closed, my trading acc run to ms.Shneha Parekh, but one year no masage no, activity no, my balance zero ya some money, so please my acc continuing and tell me letest news, thanks .

252. Vishal  Dec 11, 2013 9:44:13 AM IST |  Reply 

Very poor customer care support and grievances dept one should close the a/c with such brokers

251. prakash  Nov 12, 2013 10:49:10 PM IST |  Reply 

India info-line charges very high brokerage charges. service is ok and even the online trade is good but you get profit hardly. they deduct heavy charges on the profit.N number of trading charges are very high. from 3 weeks they are not providing 0 margin only trade can be done with the cash available in the account. i want to close this account is there any other brooking gives good service!!!!

250. dhriti  Nov 1, 2013 1:28:19 AM IST |  Reply 


249. Mastan Vali  Oct 25, 2013 8:28:20 PM IST |  Reply 

Dear Sir,

You have published "WRONG BROKERAGE CHARGES" of India Infoline Ltd. I am using their service.

Their intraday charges are "10 paise" at buying side and "10 paise" at selling side.

Please correct it in your post.

248. Manoj  Sep 16, 2013 10:59:48 AM IST |  Reply 

Trader terminal dies when commodity market goes on rally!


Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average

247. Chandan Roy  Sep 13, 2013 10:47:06 PM IST |  Reply 

Brokerage charge is huge in comperative to other brokerage services. Specially in future trading minimum 5 paisa per share is huge amount both in buy and sale for each share.


Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Average

246. Bharathi Raja  Sep 12, 2013 7:06:20 AM IST |  Reply 

I have this account for the past 6 Years. They have looted all my money. I left Rs. 3000 in my trading account as on 2008 and next five years I didn''t checked my account frequently. When I requested and reactivated my account today I was so surprised ally 3000 Rs. were dried out and my ledger balance shows -600 Rs. I am insisted to pay additional 600 Rs. for this.

Also the customer care is so worst. They will act like a Robot no solution will be given.

Their RM is giving trading calls like anything. They not even know the the script name properly.
When I checked my ledger account lots of hidden charges are been made and there is no proper reply when I asked for a reason.


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

245. manoj  Sep 9, 2013 9:34:30 AM IST |  Reply 

worst trading company. please avoid they don''t care and even not interested to clear ur query as well as any kind of help.

244. Ricky  Sep 7, 2013 12:06:41 PM IST |  Reply 

Worst trading company..
The Relation Manager or the broker are worst interested about your money or what you think about them..
I would suggest not to open an account with IIFL.

Open the account with any bank if you care about your money..

243. Harendra Nayani  Aug 23, 2013 6:46:10 AM IST |  Reply 

A Broker who uses a unfair trade practice of crediting the funds next working day and recovering the Delayed Payment charges from the client for late payment when the payment is actually paid on time. Complaint lodge on the site and necessary bank statement submitted as proof. But no repose, no acknowledgement of emails and no reply case sumoto closed. All people doing business should analies their debit for delayed payment charges

242. workfromhome  Aug 14, 2013 5:47:05 PM IST |  Reply 

WORST experience from uneducated staff but they are very well trained for how to tell a lie.
I am a long term investor. So, I don''t know about intra day queries.But their charges are high & there are some hidden charges.

Customer service is THE WORST. Yes, that is 100% truth. If you are new investor & if you are learning then it''s not advisable to start with IIFL as you will not get any kind of right & detailed information from the staff.
They will advise you only those things which can earn commission for them.
Very greedy & short term minded staff.

241. ashok  Aug 8, 2013 5:15:57 PM IST |  Reply 

whats? VAS SMS Facility 249 rs per month

240. R Viswakumar  Jul 14, 2013 11:14:50 PM IST |  Reply 

until recently the TT was fast and no hanging. but very recently I experience hanging of TT very often. Very good accounting software. All other things good.

239. vishal  Apr 3, 2013 11:03:03 AM IST |  Reply 

Hi All,

I need some guidance for opening trading account in IIFL with respect to below mentioned query.

Actually,i want to open account in IIFL so that i have contacted IIFL representatives.They are asking me to provide cheque of Rs. 25,000 at the time of account opening.Is anyone faced such situation at the time of account opening in IIFL ? if yes then please provide some more information about this i.e. where is amount will go and what would be benefit of this ?, Is it refundable or not if i never traded using IIFL account ? ...etc

Representative told me that this will not be mention in any document which they provide at the time of account opening. So is it safe to provide check ?

Please guide as soon as possible :)

Thanks in Advance !

239.1. logesh  Apr 24, 2013 1:22:28 AM IST | 

11605 is enough to open a account in IIFL. in that 10000 is refundable by payout within a day. so no problem.

238. ASHOK  Mar 21, 2013 3:51:31 PM IST |  Reply 

india infoline is the best brokerage hojust see information

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