India Infoline (IIFL) Customer Reviews, Complaints, Experiences & True Feedback
India Infoline Limited
Incorporated in 1995, India Infoline (IIFL) is the brokerage firm of India Infoline Group, a fastest growing financial services solution provider in India. India Infoline is listed on BSE (532636) and NSE (INDIAINFO) for securities trading.
Stock Broker Review Ratings
72. subir Gautam May 09, 2008 1:13:15 PM IST | Reply
I have opened an a/c on 07 Feb 2006.it it amusing still i have not recd password.pl send immediately.
71. mohanjamkhedkar Apr 26, 2008 6:43:08 PM IST | Reply
Company always good , employees the person given to you answer. Your R M is total responsible all topic. So plz any where you open de mat account , so plz plz check who is your rm ,,,, is recently join( un knowledge person), it good or but character, RM"s given to you service, not company . so your rm is your friend , so plz care full , That topic, Thank you,
70. parag c shah Apr 25, 2008 9:19:40 PM IST | Reply
dear sir,i have open an a/c but still i have not recd password from your end. my clent id is 02807962 i have mail you also before but still i am not getting.i have opened an a/c on 31 march 2008.it it amusing still i have not recd password.pl send immediately.
India infoline is the worst trading stock trading company. No one should open an account in it. If you want to waste your money, you can open A/C with them. Anybody facing any problem must report to SEBI, NSE, BSE, through their website.
NEVER USE 5PAISA.COM OR INDIAINFOLINE. IF YOU TRADE ONCE A YEAR ITS OK.BUT FOR ANYTHING MORE THAN THAT STRICTKY AVOID. I DONT KNOW IF IT IS POSSIBLE BUT AM PLANNING TO SUE THEM FOR FORCEFULLY SHIFTING ALL THEIR CLIENTS TO THE NEW BULL$#@! TERMINAL. I COULD GO ON N ON ABOUT THEIR PATHETIC SERVICE...
Today i.e. on 07/03/2007, instead of selling the 30 shares of Reliance Capital in BSE, i sold them in the NSE (short selling) and i still hold the 30 share in my account, can this be adjusted for the said short selling.
Let me know at the earliest
kumar this mail was sent on 07, 08, 10, 11/03/2008 and i received this on 12/03/2008 at 12.47hrs
Dear Sir/ Madam,
Thanks for mail.
With regards to your mail, please note that you have done trading in different exchanges due to which we would not be able to adjust the shares short sold in your account. You need to transfer the undelivered shares in your account failing which an auction would be conducted by the exchange.
Assuring you of the best of our services at all times. Please get back to us for any clarifications.
this was my reply
I appreiate you lazy reply.
This is very ridiculious on your buisness part its pure case of cheating, as i have already informed you through the damn mails daily and that I am holding the 30 shares of Reliance Capital right from the day this short selling was done 07/03/2008 but, you have not substituted the shares and i had to give a cheque no: 098977. dtd 10/03/08 of ICICI bank in the morning on 10/03/2008 and in the evening i was informed by you executive that the shares were being purchased.
As I understand this transatcion is of T+2 and that is yesterday on 11/03/2008. So, i was confirmed that the india info bought the 30 shares of Reliance Cap and my existing would remain with my account. But, till last night before the TTA backup I have checked my account and the 30 shares of Reliance Cap were reflecting in account. Today, in the morning i am surprised to see that the 30 shares of Reliance Cap were missing and the additinal margin of Rs. 35,000.00 is being added. If this the case, why in first you made me pay Rs. 45,000.00 (chq-35000 & fund trans Rs.10.00), and deduct the shares simultaniously.
showcause and clarify this at the earliest i.e today and include the said 30 shares of Reliance Cap in my account before the closing hours of the market if not i am forced to take up the issue with the investors help line
no reply and again i sent the following mail today
You have not explained me why the shares were substituted today 12/03/2008 in spite of my cheque being cashed into your account yesterday 11/03/2008 as per your late reply, it is a trick (cheat) you played to fool me around me with my money and also confused your sub office at secunderabad A.P. It shows that you are least bothered atleast to satisfy your customer by reply hence, if there is alternative to mend your customer relationship i have to windup the services you and your Big indiainfo provides.
so pl anyone could advice me on the moral and legal aspects of the issue.
I rgret to say that the India Info has the good software but, the customer service (Mumbai)is worst, when ever or what ever you enquire you only get the debit intimation system generated and no doubt of yours is clarified. Thankfully, i have a good rapport at the local office (Secunderabad, A.P.) and i get a bit of helpful information
63. Praphul Kadam Mar 07, 2008 3:06:19 PM IST | Reply
poor, unprofessional service provider. If you do not pay for one day for one stock, they will sell four stocks instead of one resulting in many kind of lossess. they do not provide personalised service 5paisa has forcefully implemented TTADVANCE on all its users and has discontinued the TT5 software, totally ruining the overall business of most of their "TEHNICALLY EDUCATED" stock traders whether they do day trading or delivery based trading..... Now, we traders are forced to use the new TTADVANCE software since December 10th, 2007, which is totally impossible to do... and which is truly not an advanced software but a real worst software, a real slow one.
believe no one can trade through it... The data gets updated very slowly and the graphs rarely open up.... And when you go to apply moving averages on your graph, you find that the software has been coded in such a way that all moving average graphs will be shown in one common color... so that you can not distinguish between each moving average line....
very very worst software in india,there is nothing advance TTA.India infoline is One of the leading brokerage in india,but they are going with reverse gear.
If they continue TTA Software many clients will flyaway to other brokers! Also, i have to wait for a day, even after transfering money to do trading. Those funds are not immediately available.
I OPENED AN ACCOUNT WITH INDIA INFOLINE FEW MONTHS BACK IN DECEMBER 2007 BUT IT GOT ACTIVATED IN MARCH 2008.VERY POOR SERVICE......I OPENED IT WITH THE INTENSION TO INVEST IN FORTHCOMING IPOS IN THOSE DAYS LIK REL POWER, FUTURE CAPITAL, REC LTD ETC. BUT I LOST ALL THE OPPURTUNITIES BECAUSE OF POOR SERVICE.
useless waste these are the words to describe india infoline !!! forced to close my account and that also is hell !!!
60. Manpreet singh Feb 23, 2008 11:04:46 PM IST | Reply
poor, unprofessional service provider. If you do not pay for one day for one stock, they will sell four stocks instead of one resulting in many kind of lossess. they do not provide personalised service
59. Pankaj Gupta Feb 19, 2008 11:57:03 AM IST | Reply
Their customer care service is one hell of a service . u may write to them 20 times for some problem and they will never respond. I have 3 bad experiance. the most worrisome is the account ledger handling and account statement. they routinely do entry changes in the account ledger in back date also , thus causing the whole ledger to appear virtual. their online ledger keeps on showing different balance from day to day, and most worrisome thing is that , they can alter the entries in back date also, thus keping one always on toes . I have suffered twice because of this fault of theirs. and then on complaining , they demand proof of the transcation from client itself. and then i had to run to bank to get the statement showing money transfer. Second problem is regarding applying IPO through their online services. They never provide you with the application number even after the refunds come. This is pathetic. and, Third is their hell of a bad customer care service. It is good only as long as you dont get any problem. once you are stuck up with some problem and u want speedy solution through the customer care, then one will never get any reply from them . you may use any channel ( calling local branch / writing to them or calling helpline ) but the plight will be same as if talking to a real balti.
And tragedy is , we cant do anything about that.
58. RITU RAJ SOLANKI Feb 14, 2008 9:45:16 PM IST | Reply
PLZ NEVER AND NEVER APLLY ONLINE IPO THROUGH 5PAISA. THEY R CHEATER. AT LAST THEY SEND MSG THAT U R IPO APPLICATION IS FAILED DUE TO.............SOME PROBLEM. 5PAISA ALSO NOT KNOW WHAT IS THAT PROBLEM....PLZ D'NOT APLLY ONLINE IPO.
WELL all and all,,,my experience till now is also not that good but okay,they are sooo very lazy that I called up them and told to collect cheque from me,,but they didnt come ,software is good only if you have high speed internet connection,,I dont have any problem with software,nor with its brokerages rates which is 5 paisa for intraday but with their poor services and responses,that's the reason nowadays,I am very afraid to give the cheques also,,,because they didnt even come to collect ,what would they'll do when I am in need of cheque
Applied for Rel Power through 5Paisa on-line IPO. The money was immediately deducted from my bank account but it failed to generate proper application and pass it further. The application status clearly was showing appl no as 0. I called customer care and asked them to take corrective action. Nothing was done and finaly the application got rejected. What can I do to punish 5Paisa? I am really very angry because this was not the first time it had happened - evry time I applied through their on-line IPO, the link will be broken after the money gets transfered and every time I will call Mumbai office and ask them to correct - which they were doing. This time I left it to them and they messed it up. PLEASE LET ME KNOW MY LEGAL POSITION - EXPERTS.
55. rajashekar Feb 03, 2008 11:56:07 AM IST | Reply
while opening the online account the agent informed me that 5 paise will be reduced to half. And in the neat terminal I can place orders without any limit.Now the agent had resigned and the people say that there is no such terms. Now I am paying 10 paise per transaction while other brokers are charging 3 paise (total 6paise). While opening the account they give us these false information and cheat us.
I given check of Rs.45000-00 to India Infoline(Ananthapur Branch)on 22-01-2008. On the same day Rs. 45000-00 debited from my ICICI bank a/c. India Infoline amout was added to my Account but they are showing as Uncleared Amount in my Ledger. I called to their Customer Care, they said that RBI did not clear my amount. and also they said that this problem not only for u and to all who are given checks from the last 10 days"
Thats why I am unable to buy shares Online, is it possible that RBI did not clear amount to INDIA INFOLINE.
I am so worried about this. Pls help me wher can I compliant on India Infoline.
Please do not open any account on 5paisa.com. Only for small daily trading is useful. Never ever use it for online purchase of IPO,MF or NFO. They are using/playing with that money and finally if you pressurise too much to get back that money ( due to not getting any allotment in the IPO), you may get back money , if you are lucky. Same case happen to me in the IPO of Rel.Power - they deducted money from bank immediately but not generated any application no. !!!!!!!!! Be careful.......