The BEST IPO INFORMATION PORTAL

Trade Smart Online Stock Trading, Demat, Brokerage and Reviews


Trade Smart Online Logo

Trade Smart Online

Trade Smart Online (TSO) is Mumbai based broker offering discount brokerage services in stock, commodity and currency trading segments. Trade Smart Online is part of VNS Finance & Capital Services Ltd; a traditional brokerage company which was incorp... Know more about Trade Smart Online

Trade Smart Online Stock Broker Review Ratings

43 votes  Rate Trade Smart Online

Overall Rating Fees Brokerage Usability Customer Service
Rated 4.2 stars Rated 4.0 stars Rated 4.5 stars Rated 3.8 stars Rated 4.2 stars
avatar
117. jones  Sep 10, 2015 11:08:51 PM IST Reply
hi can you allow to trade in penny stocks?
avatar
117.1. Trade Smart Online  Sep 11, 2015 1:40:12 PM IST
Hi Jones,
You can trade in Penny stocks with us.
avatar
116. nagesh  Sep 8, 2015 10:45:50 PM IST Reply
Hi

The below is not good with tradesmart online. (Tradesmartonline review)
1. Bracket order is not part of Unlimited trading plan but it is part of Rs.15 per trade and 0.7% per trade. This is a real negative for Active traders. Most of the customers gets attracted for unlimited plan and not providing some features to unlimited plan is not at all good.

2. The margins provided for intraday are less compared to other discount brokers like RKSV.
3. the other discount brokers like tradeplusonline are offering unlimted trading plans at a very cheap rate.
unlimted trading plan for options at just Rs.99 per month
Unlimtied trading plan for equity F&O is just 799 per month.

Other interactive brokers like zerodha, SASonline offer much better plans.

the unlimited plans of other brokers (Tradeplus, SAS online, RKSV, zerodha) are much better to Tradesmartonline unlimited plans (BO is not part of unlimited plan at tradesmart online)
avatar
116.1. Trade Smart Online  Sep 9, 2015 6:36:56 PM IST
Hello Nagesh,
Thank you for your suggestion. We constantly strive to provide our customers with the best possible service.

We understand that Bracket Order facility is not available for unlimited plan as there is a significant cost involved in providing the same. However, we are working on best possible way to provide Bracket Order facility in unlimited trading plan. Meanwhile, you may 0.7paise or Rs.15 plan to avail Bracket Order facility.

We would appreciate if you could mention the intraday margin that is charged by other brokers. We try our best and provide you the best suitable plan with higher exposure.

Currently, we are providing 5 times intraday exposure for FNO. Please refer our knowledge base article to know exposure for all the segments.

http://help.tradesmartonline.in/how-much-exposure-limit-will-i-get-in-different-segments/
avatar
116.2. nagesh  Sep 9, 2015 11:11:10 PM IST
Hi,

Thanks for addressing my concern but its the same old story you are telling for last 2 months(ever since bracket order is introduced)

Significant cost associated with Bracket order. What does this mean?
How much is the cost for each bracket order? Rs.1 or Rs.1.5 or Rs.2,x...??

Lets say, If it is Rs.x for each bracket order..why can''t you follow the below.

1. Include Bracket order feature in Unlimited trading plan @1899 and say..for each bracket order executed an extra Rs.x will be charged from the customer.

Instead of that, you are passing time saying that significant cost associated with BO order.

I hope the above solution will help you in quickly coming up with a plan to include BO in unlimited plan.

Regarding margins, RKSV and Zerodha are providing a better margins for equity F&O.
avatar
116.3. Trade Smart Online  Sep 10, 2015 6:41:23 PM IST
Hello Nagesh,
We really appreciate your efforts for providing your inputs. Please allow us some more time while we check the best alternative to provide bracket orders in unlimited plan.

Please let us know how much exposure you are looking for.
avatar
116.4. nagesh  Sep 11, 2015 3:33:34 AM IST
Hi,

Thanks for working on including BO in unlimited plan. But this is really taking long time. Hope you will be coming up with a solution soon. Its been close to 2 months and you still working on it.

Regarding margins, Can you provide more margins with BO (like 7x). Since we have a cushion of the stop loss order, will it be possible to provide more margins with BO?

Please find the below other concerns with Bracket order

1. Not Available for Unlimited Trading Plan.
Providing the feature for other trading plans and not providing it to Unlimited plan is totally unfair. I understand, there might be a cost associated with the Bracket order. If that is the case, this has to be dealt in a different way (like Unlimited plan with BO feature is at 1899+ Rs.X). This need to be sorted out very quickly.

2. Not able to see Bracket order on mobile.
When logged into VNS terminal via mobile, not able to see the bracket order feature. Also not able to view the bracket orders that were already placed through my laptop. This is a limitation and its causing inconvenience for me. I usually trade till 1:00 PM and after that log in via mobile.

3. Bracket order window defaults (Technical)
This is regarding the defaults on the BO window. It defaults to ''Ticks'' but I would recommend it to default to ''Absolute''. Since many uses ''Absolute'' It makes sense to default it to ''Absolute''.

4. RMS CASH CREDIT - Updates
Surveillance > RMS Limits > Client Cash Credit (Ctrl + 1), This is not getting updated properly for Bracket order. The "Net Amount" is not reflected even after placing BO orders. The Net has to be reflected and this gives an idea for the customer how much more amount is left to trade.

5. Bracket order - Margin.
I understand that Bracket order gives more margin limits for the trader becaof the max SL of 2%. Can we have a feature where the max SL is 1% and which might allow to provide more margin limits. If not for all scripts this can be utilized for specific scripts or for Index.
avatar
116.5. Trade Smart Online  Sep 12, 2015 4:30:16 PM IST
Hello Mr. Nagesh,
Thanks for the feedback. You are right this has taken some time. But we should have some solution soon.

1. As we are working on it, request you to wait for some more time.

2, 3. We have communicated these to our vendor Omnesys for the query you raised. We will let you know after we receive any updates from them.

4. Net cash option is available in RMS Limits. Please share your client code so that we can check in which software your account is activated. We will let you know the process of finding net cash from RMS limit option.

5. As far as Bracket Order is concerned, there is no max SL %. You can place your SL with any price. Higher the price difference between limit and stop loss order, higher is margin charged to you. To get higher exposure you can place stop loss with less price difference. Please refer our blog for more details about bracket order.
avatar
116.6. Trade Smart Online  Sep 26, 2015 1:04:16 PM IST
Hello Mr. Nagesh,

We contacted to Omnesys and regret to inform you that Backet Order facility is not available from exchange.

About your third query, default option of "Ticks" cannot be changed to "Absolute". Nest Trader system is designed by that way and the architecture cannot be changed.
avatar
116.7. nagesh  Oct 2, 2015 3:39:21 PM IST
Hi,

I did not understand the below.

We contacted to Omnesys and regret to inform you that Backet Order facility is not available from exchange.

Bracket order facility is not available from exchange means what ?? My query is about, why this feature is not part of unlimited plan..

Its been already 3 months and you guys are still saying..you are working on it..If you work sincerely, it does not take this much time..Anyways, take your own time and I have moved to RKSV.

avatar
116.8. nagesh  Oct 2, 2015 5:21:04 PM IST
Hi,

one more thing I want to let you know..I used to get high margins with Bracket order (when the SL price is close to cost price)..But for last couple of days, the margins are much less. Some thing went wrong. Now it seems the margins are not dependent on SL price..Please recheck it again..
avatar
116.9. Trade Smart Online  Oct 3, 2015 12:56:44 PM IST
Hello Nagesh,
We are proving margin as per the margin sheet mentioned below. In case you are getting less exposure please report to our customer care executives on trading hours. We will check and assist you.
avatar
116.10. Nagesh  Oct 3, 2015 8:18:41 PM IST
Hi

12th Sep :
As far as Bracket Order is concerned, there is no max SL %. You can place your SL with any price. Higher the price difference between limit and stop loss order, higher is margin charged to you. To get higher exposure you can place stop loss with less price difference. Please refer our blog for more details about bracket order.

3rd Oct:
We are proving margin as per the margin sheet mentioned below. In case you are getting less exposure please report to our customer care executives on trading hours. We will check and assist you.

Which is correct ?? I am little confused.
avatar
116.11. Trade Smart Online  Oct 5, 2015 11:00:21 AM IST
Hello Nagesh,

Whenever BO is placed the margin that you get depend upon the price difference between the limit price and the stop loss. Our exposure sheet gives you the maximum exposure that you get for intraday trading.
avatar
115. omprakash bhandekar  Aug 23, 2015 11:02:43 AM IST Reply
very good customer service of trade smart online
and software for trader
avatar
115.1. Trade Smart Online  Aug 25, 2015 11:00:12 AM IST
Hi Omprakash,
Your comments regarding the service you received at Trade Smart Online are very important to us. Assuring you the best of our service!
avatar
115.2. sree krishna  Sep 16, 2015 6:17:04 PM IST
Dear omprakash,
their weblogin you would change your opinion
avatar
114. ARUN  Aug 4, 2015 12:21:35 AM IST Reply
YOU CAN''T WEBSITE FOR TRADING .IT IS VERY POOR AND NOT WORKING PROPERLY.WEBSITE PLATFORM SHOULD BE IMPROVE.
IF YOU WORK ON NEST AND SAME TIME LOGIN IN WEBSITE THEN ITS AUTOMATIC LOG OFF .
MOBILE APP ALSO NEED TO IMPROVE..
avatar
114.1. Trade Smart Online  Aug 4, 2015 1:35:57 PM IST
Hello Arun,
You can login either in browser based or mobile app or through software. Due to Risk Management policy, simultaneous login in two sites is not posible.
avatar
113. pravin dhandre  Jul 30, 2015 4:43:25 PM IST Reply
TradeSmartOnline has provided the best experience over ICICI securities and Motilal Oswal. The trading is so easy and most important the brokerage they charge is almost null. I fell blessed to trade with TradeSmartOnline

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average
avatar
113.1. Trade Smart Online  Jul 31, 2015 12:04:31 PM IST
Hi Pravin,
Thank you so much for your kind comments. We are so glad you liked our service. Our business is driven by your satisfaction. If you would like any further help, please contact us.
avatar
112. vikash singh  Jul 18, 2015 7:29:23 AM IST Reply
i m confused between zerodha and tradesmartonline,,can you clear me which will be good for trading
avatar
112.1. Trade Smart Online  Jul 21, 2015 10:21:48 AM IST
Hello Vikash Singh,
We provide you three different brokerage plans that suit your trading pattern. You may find any two brokerage plans clubbed into one with other brokers. The most important, you get an online chat support from our website. You do not have to call us, you can resolve all your queries from our chat experts.
avatar
112.2. vrb  Jul 30, 2015 4:14:57 PM IST
HI Vikash
m member of tso and finding difficulty in contact your mumbai office since past 3 days ... phone gives only busy tone ? any problems @ tso ??
avatar
112.3. Trade Smart Online  Jul 31, 2015 11:59:58 AM IST
Hi Vikash Singh,
Request you to our chat support available on our website. We will look into the issue on priority bases.
avatar
111. sree krishna  Jul 8, 2015 3:59:35 PM IST Reply
its has been month since i have reported the issue,
these lame ducks have not come with proper answer till now..

I request every one not to choose this broker. or choose and suffer like i do..!
avatar
110. sree krishna  Jun 29, 2015 4:53:36 PM IST Reply

Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour

are you there../


Tushar
Yes.

Please allow me few moments while I check the details for you.
sree krishna
did you face the same problem


Tushar
Yes, our team having word with Omnesys regarding that.
sree krishna
this is the problem i am facing form the time i opened the account..god knows howmany times i have tried everyday..
avatar
109. sree krishna  Jun 29, 2015 4:52:58 PM IST Reply
The funny part their person is refursing to create a ticket... another chat i had with their team
avatar
108. sree krishna  Jun 29, 2015 4:22:32 PM IST Reply

Karan
He is busy on another call.

If possible, please elaborate on your query here.
sree krishna
i have told him about the issue..i am yet to get response on that issue..

Karan
Please press a right click on the header and click on compatibility view button.
sree krishna
arey answer me one question.. if its the problem of brwser why its not allowing to login from 2:00 to 3:30 pm every day
why i am able to login on other times...why only in last 2 hrs i am facing the issue..

Karan
No, its allowing. Our other clients are able to and log in properly.

You are requested to contact your IT personnel for the same.
sree krishna
how do you say that .. tushaar is facing the issue when i spoke to him last time.. he said he has contacted the omenysis people regaring the same..
i dont know what has he spoken..


Karan
Yes, you need to run the Nest web based terminal on a compatible option.
sree krishna
hello.. your brain.. why is it not allowing to login during a certain period..
why not after that ..?
think..properly insead of making wild gusses..


Karan
The Omnesys itself has provided the suggestions.
Its working properly too.
Please try to run the link on compatible once.
sree krishna
why is it allowing to login all browsers with or without compatability view after 3:30pm

you should ask omenysis relavent questions..instead of blindly following what they say..


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
what the hell.. the how come tushaar..has also faced the same issue when he logged in from his system
what the hell man.. how its blocking only in certain time from 1:30 to 3:30 ... as i said your brain..

sree krishna
yes
tell me ..
why is it not allowing to login from all other browsers before 1:30 pm
why is it allowing to login from all other browsers before 1:30 pm


Karan
There might be any technical/firewall issue at your end. Hence, it won''t allow you to log in.
sree krishna
why is it allowing to login now..
if there is firewall issue
seriously man without knowing about firewall how can you talk about it
why dont you understand i have tried using compatability view..

sree krishna
what is the issue why is it not allowing to login to your nest weblogin during certain time from 1:30 to 3:30... i have told you even i hav tried in compatability view also..
its not working...


Karan
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.
sree krishna
then why did you say its working properly...there is issue with my firewall


Karan
Its working properly at our end. Have you contacted your IT personnel for this issue?
sree krishna
when tushaar tried he was also not able to login...during that time..
how can you say its issue from my end


Karan
But we are able to log in to the web based terminal using the compatibility settings.
sree krishna
if you try 100 time its allowing to login 2, 3 times ..
if its compatability view problem it should not allow to login now from any other browser..
howcome its logging in
that why i said your brain


Karan
I understand your concern. At least try with the solution to which we had provided before doing these things.
sree krishna
what is the actual status of the issue..
have you sent to omenysis regarding this issue..


Karan
The Nest Web based terminal is working properly with the compatibility settings.
sree krishna
if its working properly then why did you say ..?
We have also forwarded your query to the omnesys and are waiting for their response.
In the mean time, we request you to the Nest Exe Based terminal or Mobile based terminal for trading.

Karan
With regards to log in issue in other browsers, we have forwarded your query to Omnesys.


sree krishna
i want you to create ticket for the same and share me ticket number...
avatar
107. sree krishna  Jun 29, 2015 2:49:07 PM IST Reply
When ever there is an oppertunity to make money your weblogin wont work.
avatar
106. sree krishna  Jun 29, 2015 2:35:28 PM IST Reply
Dear all, this is the chat i had with them as you can see their response

sree krishna
again i am not able to connect to nest weblogin

Chat started

Customer Service
We apologize for keeping you waiting. Our operators are busy at the moment. Please be online and we''ll be with you shortly.
Sarita joined the chat

Sarita
Hello!
Thanks for visiting Trade Smart Online.
This is Sarita here. I would be happy to assist you.
sree krishna
again i am not able to connect to nest weblogin


Sarita
Can you please let us know the error or issue you are facing while login in NEST weblogin?
sree krishna
session is getting expired homany time i have to tell you


Sarita
May I know which browser you are using?
sree krishna
arey i have tried in al browsers..


Sarita
Do you have any remote software?
sree krishna
can you connect and see now.. if you are connected send me screen shot


Sarita
May I know which remote software you have?
sree krishna
you connect to nest weblogin and send me after connecting


Sarita
In order to the Nest Browser you can the Below link

https://trade.vnsfin.com/VNSFINANCE/Login/indexauth.jsp
sree krishna
i know the link..

you login and check from you end


Tushar
Please allow me few moments while I check the details for you.

We are going through your query. Please allow us few more minutes.
sree krishna
you login and send me screen shot..session is geting expired..i hav etried to login 100 time for the past half an hour
avatar
105. Mani kanta  Jun 25, 2015 8:51:29 PM IST Reply
Dear trade smart online,
Today for the 9th day i was not able to login from your weblogin from 1:30to 3:30
Thanks a lot for your service.. I will keep posting everyday i am facing issue.
I also keeps track of your service
avatar
105.1. Trade Smart Online  Jun 26, 2015 11:09:58 AM IST
Hello Mani,
As we''ve mentioned in the previous posts too, we''ll need your ticket id to see the history of your emails to us as we can not find any record of the same.

We have thousands of customers trading with us on a daily basis and we haven''t heard this issue from anyone else. We are very much committed to resolving issues any of our clients face.

We believe in constructive criticism and welcome it. However, without further information from your side we''ll be unable to help you. So once again request you to please share your client id and ticket id and we''ll look into the same.
avatar
104. MAni kanta  Jun 25, 2015 8:44:51 PM IST Reply
Why do you give such nonsense replies to the issues faced by your customer. Everyday the same issue comes up between 1:30 till 3:30. I asked your tushaar today the same issue he lied he was able to login but when i asked him to send screen shot.. He immediately terminated the chat.. I urge every one if you take this broker you will not be able to trade between 1:30 and 3:30. So be wise before taking decision. I have sent so many mails to my rm he doesnt reply
avatar
104.1. Trade Smart Online  Jun 26, 2015 10:43:44 AM IST
Hi Mani kanta,
Please share your contact details and the ticket ID of the email that you sent to support. We will arrange a call for you to resolve your query and intimate you about the discussion that happened through ticket.
avatar
103. Shivam  Jun 24, 2015 3:38:16 PM IST Reply
Again,as I was saying, login problem continues as it was. Today,at 3:19pm I was trying to login,but was not able to do so,and you know even after 11 minutes, I was not able to login into my account,due to which I was not able to purchase stock of BPL,and that was really annoying.Thanks to trade smart online for its services.
avatar
103.1. Trade Smart Online  Jun 25, 2015 6:21:16 PM IST
We understand that you had a word with one of our customer support executive. You are requested to change your password and login again. Please let us know if still you are facing any login issue.
avatar
102. Shivam  Jun 24, 2015 1:25:10 PM IST Reply
Hi,I am using Web version of NEST,for online training and I am facing issues related to login into my account.It is rare that I successfully login in my first attempt,and due to the time lapse, I have to buy stocks at higher price.I am registered with trade smart online as Piyush Rana. I hope that you will take that into consideration,and will do necessary resolution of my problem.
avatar
102.1. Trade Smart Online  Jun 25, 2015 10:57:51 AM IST
Hello SHivam,
We will arrange a call for you today. Please have your query resolved. Thank you for notifying this to us.
avatar
101. mani kanta  Jun 23, 2015 6:48:07 PM IST Reply
Worst part is their back office also wont login. i have raised this issue with their chat support saritha. she has said we will resolve but not till now.
avatar
101.1. Trade Smart Online  Jun 24, 2015 10:48:37 AM IST
Hi Mani Kanta,
We are waiting for the ticket ID to look into your issue and all the conversation that happened with us.
avatar
100. Shivam  Jun 23, 2015 1:51:23 PM IST Reply
Hi...I tried to log in my account more than dozen times..i entered all the information correctly..my login id,password and security questions..but even then I wasn''t able to login...and you know that is frequent with Trade Smart Online..I don''t know why it happened again and again..So,It is not really great...
avatar
100.1. mani kanta  Jun 23, 2015 6:43:59 PM IST
Dear shivam,

I am also facing the same issue,Keep posting the issue in this page until issue is resolved daily when ever you face issue so that people will have an idea of what trade smart online is..
avatar
100.2. Trade Smart Online  Jun 24, 2015 10:34:57 AM IST
Hi Shivam,
Please let us know whether you are facing web login issue, software login problem or it is back office login. Please provide your contact details, we will arrange a call for you.
avatar
100.3. Trade Smart Online  Jun 24, 2015 10:40:43 AM IST
Hi Mani kanta,
We have requested for the ticket ID that was generated when you mailed us. We would be happy to help you resolving your issue.
avatar
99. mani kanta  Jun 22, 2015 5:12:24 PM IST Reply
Issue with their service,
Its the worst service i am not able to login at the most important time on everyday between 2:00 to 3:00pm. even though i launched many complaints with them you will not get proper response when ever there is complaints from client side. if you want to have this broker make sure you are ready to loose money becatheir weblogin
avatar
99.1. Trade Smart Online  Jun 23, 2015 10:24:48 AM IST
Hello Mani kanta,
We regret that you faced login issue. We apologize for the inconvenience. We request you to give us a call on 022-42878000 during trading hours when you face login issue. Our customer support team will take your PC''''s remote access and try to resolve your query.
avatar
99.2. mani kanta  Jun 23, 2015 6:41:02 PM IST
Regarding this issue,
I have raised to your support team on 19th,22,23 jul but they were not able to solve. I will mention here every day when ever i face issue.so that people will be aware of your service and they will not make the mistake of choosing wrong broker.
avatar
99.3. Trade Smart Online  Jun 24, 2015 10:28:11 AM IST
Hello Mani kanta,
Please help us with the ticket ID. We will look into your issue and do not leave your query unhandled.
avatar
98. Sanjeev Mittal  Jun 16, 2015 6:22:38 PM IST Reply
Can I bid for OFS through you.
If yes whether online or offline
avatar
98.1. Trade Smart Online  Jun 17, 2015 12:33:39 PM IST
Hello Sanjeev Mittal,
Yes, you can bid for OFS through us. As of now OFS trades are placed only through Call & Trade.
avatar
98.2. Trade Smart Online  Jun 20, 2015 11:18:05 AM IST
You can also refer the link for more details.
http://tradesmartonline.in/knowledgebase/wp-content/uploads/2014/05/OFS-policy.pdf

Enquire Trade Smart Online Trading Account:

Name:Phone:
Email:City:
State:
Are you a day trader?
special_offers
By Popular Stock Brokers

UpStocks, The Flat Rate Discount Stock Broker

Rs 899 Unlimited Equity
Rs 499 Unlimited Currency
or Rs 15/Trade

Lowest Transaction Charges
Lowest Call & Trade Fee
Lowest Stamp Duty

Get FREE Trading + Demat Acct

Zerodha  Zerodha

Free Equity Delivery Trades
Flat Rs 20 Per Trade for F&O

Rs 100 off on account opening* + 100% brokerage refund if in 60 days you have made net profits

Enquire Now
(* on online account opening)

RKSV Discount Broker  RKSV

Free Equity Delivery Trades
Flat Rs 20 Per Trade for F&O

Rs 0 account opening fee on Trading & Demat Account
(Rs 650 waived)

Get Free Trading Account

Ventura

Brokerage: Intraday @ 0.02%, Delivery @ 0.15%

Rs 0 account opening fee
(Rs 400 waived)

Request Demo

Sharekhan

Beginner, seasoned investor, active trader or HNI. Get customised solutions.

Rs 0 account opening fee on Online Trading + Demat Acct
(Rs 1150 waived)

Request Call Back



More About Brokers

Special Offers Broker Reports

Message Board

Discussion Forum


Search Chittorgarh.com:

Translate Chittorgarh.com: