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Trade Smart Online

Trade Smart Online (TSO) is Mumbai based broker offering discount brokerage services in stock, commodity and currency trading segments. Trade Smart Online is part of VNS Finance & Capital Services Ltd; a traditional brokerage company which was incorp... Know more about Trade Smart Online

Trade Smart Online Stock Broker Review Ratings

52 votes  Rate Trade Smart Online

Overall Rating Fees Brokerage Usability Customer Service
Rated 4.2 stars Rated 4.0 stars Rated 4.5 stars Rated 3.8 stars Rated 4.1 stars
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142. Anil  Jun 29, 2016 8:24:11 AM IST Reply
Zerodha''s exorbitant Stamp Duty really sucks the small traders.Otherwise Zerodha and Trade Smart are almost at par in services. But IF it is not a publicity stunt and Trade Smart really introduces much awaited SPIN software, it will outperform. But so far Trade Smart has proven a lier as many release Dates were given for Spin, but failed

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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142.1. Trade Smart Online  Jun 29, 2016 11:16:17 AM IST
Hello Anil,
We understand your concern and happy to know our clients are eager to Spin launch. Since, it had some features need to be changed, we were working on those areas. We want to give a better version and are almost at the final stage of launching it. Also, glad to know you liked our service. Assuring you the best of our service!
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141. sree  Jun 17, 2016 11:32:12 AM IST Reply
sree
i have taken delivary of shares .. how do i find what shares my profit in nest web browser

Chat started
sree

Abhilash joined the chat

Abhilash
Hello,Good Morning!
Thanks for visiting Trade Smart Online.
This is Abhilash here. I would be happy to assist you.
sree
i have taken delivary of shares .. how do i find what shares my profit ykav75 in nest web browser

punj lyod


Abhilash
You need to go to Trade>>Market Watch>> Position>>Holdings.

You have PUNJ LLOYD LIMITED 150Qty.
sree
its not showing buying price

and profit


Abhilash
It would showing you closing price.

You need to check the backoffice for the Buy Price of the stocks.

The Buy price of PUNJ LLOYD LIMITED 150Qty at Rs.20.21
sree
i want to see the running profit based on market price..


Abhilash
At present there is No option on which you would be getting the Live profit and loss of your account.

You need to calculate manually.
sree
in box also its not showing profit


Abhilash
As the box backoffice get''s update late evening. The detail which you would be getting currently is the last day closing price.

Just to confirm are we still connected?
sree
yes


Abhilash
Anything else that I can do for you?

Since this connection has been idle for some time. I''ll be ending the chat session. However, we''ll be around and in case you have any further queries please feel free to message us.

Thank you for contacting Trade Smart Online.
Abhilash left the chat
Rate This Chat
sree
where whould i checked

where should i check my actual profit and loss

Abhilash joined the chat

Abhilash
Hello,Good Morning!
Thanks for visiting Trade Smart Online.
This is Abhilash here. I would be happy to assist you.

You need to calculate manually. With the buy price and the current market price which is going in market.
sree
then what are you there for... if i have to use calculator..


Abhilash
Your buy price is Rs.20.21 and Current market price is 20.50.
sree
if i have portfolio of 100 stocks i have to calculate for each and every stock..


Abhilash
You have a Profit of Rs.43.50 at the current market price.


sree
Arent you ashamed to say this, to calculate profit manually...
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141.1. Trade Smart Online  Jun 18, 2016 3:27:59 PM IST
Hello Sree,
We understand your concern and apologize for the inconvenience caused to you. It seems you are asking real time P&L of stocks that are available in your holdings. You would be getting the portfolio value as per previous day''''s closing balance.
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140. yogesh  May 10, 2016 8:23:41 PM IST Reply
very low brokerage & low yearly maintenance fee
good customer service


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
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140.1. Trade Smart Online  May 30, 2016 3:14:09 PM IST
Hi Yogesh,
Glad to know you likes our service. Our business is driven by your satisfaction. Thank you for your feedback.
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139. Ashish  Apr 26, 2016 10:36:50 PM IST Reply
Have to improve trading software
Overall is good.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average
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139.1. Trade Smart Online  May 30, 2016 3:08:29 PM IST
Hello Ashish,
Thank you for taking time to share your reviews. We will soon be launching a new trading software. Hope this will help you.
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138. p sudha  Mar 13, 2016 1:07:15 AM IST Reply
1> if possible please provide bracket order in mobile app
2> please provide charting system as par with zerodha or trade tiger , it would be great help .
3> can u provide apf & woodies indicator in charting?
Thanks in advance
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138.1. Trade Smart Online  Mar 14, 2016 12:52:42 PM IST
Hello P Sudha,
1. As per Exchange norms, Bracket orders are not permitted to trade through mobile application.
2. We are working on the best alternative to provide you a very good charting tools. Hope to get this facility soon.
3. Hope you may get these indicators in new software.
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137. Aditya  Mar 10, 2016 4:36:48 PM IST Reply
Does trade smart online offer 10times margin in intraday and 4times in delivery
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137.1. Trade Smart Online  Mar 11, 2016 10:24:44 AM IST
Hello Aditya,
We provide upto 8-10 times intraday exposure in equity cash that varies from stocks to stocks. Please refer scrip wise intraday exposure list.
http://help.tradesmartonline.in/how-much-exposure-limit-will-i-get-in-different-segments/

We are working on a product where you get upto 4 times delivery exposure. We will be launching this product soon.
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137.2. p sudha  Mar 25, 2016 10:33:39 AM IST
thanks for ur reply
how much time maximum can take for new charting softwares // please clarify?
can it is at par with tradetiger
we want some indicators like supertrend, apf, woodies can u people provide them ?
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136. Raghu  Mar 7, 2016 3:28:13 PM IST Reply
HAI GUYS,
EVERY THING IS GOOD BUT THE PROBLEN WITH THEM IS THEY DON''T HAVE TOLL FREE NO. AND THE CALLS FOR TRADING IN INTRADAY IS NOT GOING PROPERLY. ALWAYS REPLYING "ALL LINES ARE BUSY PLS WAIT FOR OUR NEXT CUSTOMEER CALL. FROM WHICH WE GET LOSS BECATHE TARGET MAY ACHIEVE IN BETWEEN WITH THE LOSS OF YOUR MOBILE COST WORTH 20-30RUPEES. THEY ARE NOT EVEN CALLING BACK. ALWAYS QUARING NAME ,EMAIL ID, DOB ETC.
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136.1. Trade Smart Online  Mar 8, 2016 10:08:21 AM IST
Hello Raghu,
We understand your concern. As a discount broking firm, we support online trading business module and want our clients to trade from themselves by referring our rich knowledge base. http://help.tradesmartonline.in/. In case of toll free number we might receive calls for small query. This would hinder in placing orders on Call-N-Trade. To help you to resolve your queries we have online chat support available on our website.

In case you find our number is busy, you may reach us on another number 022-61208000 or direct dealing number 022-42878003.
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135. vigesh  Mar 3, 2016 9:00:27 PM IST Reply
how much broker charge for penny script & i can see the normal broker charges for above 100 but the extra additional charges are more than broker charges
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135.1. Trade Smart Online  Mar 5, 2016 2:33:12 PM IST
Hello Vigesh,
There are no additional charges for trading in Penny stocks. You may refer to list of other charges apart from brokerage and statutory charges.
http://help.tradesmartonline.in/where-can-i-find-a-list-of-all-the-charges-applicable/
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134. Zoa  Feb 29, 2016 1:07:46 AM IST Reply
I''m so interested.
But totally how much money willl it require
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134.1. Trade Smart Online  Mar 1, 2016 10:14:12 AM IST
Hello Zoa,
Thank you for your interest in opening an account with us. At Trade Smart Online we do not have any minimum amount criteria. You can start trading with any amount. For more details, please contact us on 022-42878000.
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133. basudeo  Feb 19, 2016 9:31:35 AM IST Reply
Very good experience since last two years.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
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133.1. Trade Smart Online  Feb 19, 2016 11:23:38 AM IST
Hi Basudeo,
Glad to know you liked our service. Feedback from our clients keeps us motivated and helps us continuously perform better. We constantly strive to provide our customers with the best possible service. As a valued customer we would really like to know what you think...
Thanks for your feedback.
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132. ROHIT  Jan 20, 2016 2:12:24 PM IST Reply
Am interested
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132.1. Trade Smart Online  Jan 25, 2016 9:39:36 AM IST
Hi Rohit,
Thank you for showing interest in opening an account with us. Please provide your contact details in the link provided. Our executives will get back to you for further assistance.
http://tradesmartonline.in/
Meanwhile, please fill in online account opening form from the link.
http://tradesmartonline.in/open-an-account/
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131. Cbinthan  Dec 2, 2015 9:19:15 PM IST Reply
Good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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131.1. Trade Smart Online  Dec 3, 2015 3:06:57 PM IST
Hello Cbinthan,
We truly value your business and appreciate your prompt feedback. Client’s appreciation has allowed us to grow and prosper in this highly competitive marketplace. Thanks for your feedback.
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130. VIPIN KUMAR  Nov 2, 2015 4:03:11 PM IST Reply
I USING ON MOBILE AND NEST BOTH..BOTH ARE AWESOME TILL NOW....HOPE WILL BE IN FUTURE TOO...

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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130.1. Trade Smart Online  Nov 2, 2015 6:10:51 PM IST
Hi Vipin Kumar,
We really appreciate hearing about your experience. As a valued customer, what you think is really important to us. Thank you so much for your kind comment.
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130.2. Trade Smart Online  Nov 23, 2015 12:12:06 PM IST
Hello Natrajan Ramchandran,
We will arrange you call shortly.
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129. Namdev Ramarao  Nov 1, 2015 11:41:06 AM IST Reply
Trade Smart Online has a good trading platform. there brokerage plans is good . And we talk about service and support, I would like to say they have great team, they solve every problems during market hours or after with dedication and determination. the best service and support ever i enjoyed yet. Also they have a good online chat system guys like Sonu ,Sarita and abilazh are good in there business
Thank you to All the team members and chat suppoet, Thank you VNS Finance.........!!!!!!!!
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129.1. Trade Smart ONline  Nov 2, 2015 3:09:46 PM IST
Hello Namdev Ramarao,
We are so glad to know you liked our service. We constantly strive to provide our customers with the best possible service. We will be sure to share your feedback with the entire team.
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128. manki kanta  Oct 31, 2015 12:42:25 PM IST Reply
Dear all ,
don''t choose tradesamrtonline their customer care is pathetic..there is one guy named abilash he doesnt know how to chat with clients... unethical dog... dont know why tradesmart online does have people like him in customercare department.. if dedoesnt know how to serve customer...the moment any questions are asked he would disconnect the chat...
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128.1. Trade Smart Online  Nov 2, 2015 3:03:37 PM IST
Mani Kanta,
We are sorry you felt this way. As far as online chat is concerned, you might have faced any connectivity issue due to which your chat got disconnected. Out agents do not disconnect the online chat.
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127. sree krishna  Oct 29, 2015 12:51:30 PM IST Reply
I would advise every one no to choose tradesmart online...
If you choose you would loose money ..... their weblogin wont work.. software doesnt work..
pathetic service...

i spite of many complaints the wont respond.. to your calls...

if any one wants to loose money tradesmart online is the best place they will take you for a ride for free...
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127.1. Trade Smart Online  Nov 2, 2015 2:56:02 PM IST
Hi Sree Krishna,
Sorry for the inconvenience caused. As mentioned earlier since others were not facing the same issue, we had suggested you to NOW Trading platform in case you do not find NEST Web comfortable. We also asked you to provide your PC''s remote access to check the exact issue. Unfortunately, we did not get any response.

One again request you to please any of the above two alternatives.
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126. sree krishna  Sep 15, 2015 2:36:34 PM IST Reply
Dear all

dont choose tradesmart online... their service is below poor..
theit web login wont work properly... and you will loose money like i have.. session would expire when ever market moves drastically
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126.1. Trade Smart Online  Sep 15, 2015 7:29:01 PM IST
Hi Mr. Sree Krishna,
We are sorry you felt this way. We take any issues very seriously.

We again checked our Web-based platform but we did not find any login issue. Since we have not heard of this from other clients we suspect there might be an issue with your pc.

As per our earlier discussion many times you are unable to provide us remote access to your PC to look into the issue. We''ve also offered you to move to the NOW trading platform. However, you do not wish to NOW either. Sorry to say but without a remote access we will not be able to help you in this case. Request your cooperation to investigate this further.
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126.2. sree krishna  Oct 31, 2015 12:54:24 PM IST
i think you are speaking without any information on what the previous discussions happened on the same issue...if you require my remote access ... why did you get the same issue when person from your company has tried..contact sushma sivanagi from tadesmartonline... i have the mails sent by her with screen shots that she was also facing the same issue.. the point is if you know that problem is from server what do you need my system for..? its childish..to say the least.. if you are bothered about the issue you can check in sushmas sivanagis system ask her why she got same issue..
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125. jones  Sep 10, 2015 11:08:51 PM IST Reply
hi can you allow to trade in penny stocks?
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125.1. Trade Smart Online  Sep 11, 2015 1:40:12 PM IST
Hi Jones,
You can trade in Penny stocks with us.
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124. omprakash bhandekar  Aug 23, 2015 11:02:43 AM IST Reply
very good customer service of trade smart online
and software for trader
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124.1. Trade Smart Online  Aug 25, 2015 11:00:12 AM IST
Hi Omprakash,
Your comments regarding the service you received at Trade Smart Online are very important to us. Assuring you the best of our service!
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124.2. sree krishna  Sep 16, 2015 6:17:04 PM IST
Dear omprakash,
their weblogin you would change your opinion
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123. ARUN  Aug 4, 2015 12:21:35 AM IST Reply
YOU CAN''T WEBSITE FOR TRADING .IT IS VERY POOR AND NOT WORKING PROPERLY.WEBSITE PLATFORM SHOULD BE IMPROVE.
IF YOU WORK ON NEST AND SAME TIME LOGIN IN WEBSITE THEN ITS AUTOMATIC LOG OFF .
MOBILE APP ALSO NEED TO IMPROVE..
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123.1. Trade Smart Online  Aug 4, 2015 1:35:57 PM IST
Hello Arun,
You can login either in browser based or mobile app or through software. Due to Risk Management policy, simultaneous login in two sites is not posible.

Enquire Trade Smart Online Trading Account:

Name:Phone:
Email:City:
State:
Are you a day trader?
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