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 Zerodha Customer Reviews, Complaints, Experiences & True Feedback


Zerodha is a Flat Fee Share Broker (Also known as Budget Broker or Discount Broker or Pay Per Order Brokerage) for trading in India Stock, Commodity and Forex Markets. It charges investors 0.01% or Rs. 20 per executed order, whichever is lower, irres... Know more about Zerodha

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 103 votes
Rated 4.3 stars Rated 4.4 stars Rated 4.7 stars Rated 4.0 stars Rated 4.2 stars Rate

72. Amudha  Dec 14, 2012 10:49:45 AM IST |  Reply 

Under the head Other Broker Hidden charges), it is mentioned that "Standard NSE charges, transaction charges and statutory levies are charged". It is not correct. As per NSE circular No.NSE/F&A/13029 dated 7-9-2009, the maximum transaction charges levied by Nse is Rs.190 per cr of turnover, and the minimum is Rs.175/cr, for Futures segment.This is the amount charged by other brokers also. But Zerodha charges its clients Rs.490/cr. In Options segment, Nse charges Rs.5000/cr of premium, but Zerodha charges Rs.8000/cr. It is a wrong charge under the guise of "statutory levies".

72.1. sathish  Jun 23, 2013 4:15:37 PM IST | 

thanks for ur informations

71. Akhil  Dec 10, 2012 1:14:08 AM IST |  Reply 

Ihad earlier used kotak securities which charged me after shifting to zerodha,am making a lot of savings.


Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent

70. Amit  Dec 08, 2012 11:31:30 PM IST |  Reply 

I have one question on Zerodha. Please provide authentic answers.

I was comparing it with one other brokerage and "After Hours Trading" was not ticked. Does that mean I cannot even place an order when market is closed. With my previous online broker, I always placed orders after hours so that it goes to exchange next day.

70.1. Team  Dec 09, 2012 9:43:12 AM IST | 

Dear Amin,

We have corrected the information now.

Zerodha now allows After Hours Ourders (AMO) facility on the new trading platform ''Zerodha Trader''.

70.2. Amit  Dec 09, 2012 9:57:02 AM IST | 

Thank you for the correction.

69. dattaak  Dec 01, 2012 10:01:53 PM IST |  Reply 

The software platform is excellent including back office.The services offered are also satisfactory.They have to establish 3 in 1 account in course of time so that they will be No. 1 in India

68. Kamal  Nov 20, 2012 2:18:50 AM IST |  Reply 

I have had excellent experience with Zerodha in terms of brokerage and customer service!!!


Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent

67. kamal  Nov 16, 2012 10:44:14 AM IST |  Reply 

Another Cons of Zerodha is the trading hours which one can trade with. It is up to 3:10 p.m. only

67.1. Amit  Dec 09, 2012 10:01:01 AM IST | 

Kamal, Is this something you experienced or read it on the site. If you see my comment # 68, they have updated that "After Hours" order placement is allowed. Your input would be appreciated.

66. Manish  Nov 15, 2012 11:23:43 AM IST |  Reply 

I have demat with geojit can I open only Trading Account with Zerodah and link it to my Geojit Demat. I asked Geojit they told that they wont ANNual Maintenance Charges) there is no any other charges or fees for the shares to get settled in DEMAT. Kindly Clarify my Doubts.

65. Sudarshan  Nov 04, 2012 1:27:22 PM IST |  Reply 

Intricate margin, i.e. much higher problems with their margin calculations and other problems. Day time one margin and after 2 OR 3 their margin balance changes, who knows all these bakwas thing. I got Rs8100 loss with their policies, at that time I told to allow roll over but not cooperated. (I told to them i will approach legally)
Always some or other problems
It is not bad but certainly not Good service


Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Below Average

64. Priya  Nov 01, 2012 2:30:04 PM IST |  Reply 

Good News for Zerodha Customers.

Zerodha is now offer trading at BSE through its ''Zerodha Trader'' platform.

63. Priya  Oct 16, 2012 12:52:42 PM IST |  Reply 

The Hindu Business Like

Broking houses embark on branchless trading (Offer cheaper and more viable model)
Priya Sheth
Mumbai, Oct. 15

The pillars of the Indian retail broking model are slowly morphing into an e-broking structure without any physical presence. While most brokers are struggling to stay afloat in this uncertain market scenario, e-broking firm Zerodha is enjoying increasing business by the day.

Traditional brokerages do offer online trading facility to traders, but they do have physical branch in that area so that if there is any problem, traders can fall back on them.

Now even a number of bigger brokerages are betting big on the online brokerage model as it is a cheaper and more viable model.

To read more click:

62. sujit das  Oct 02, 2012 9:01:59 PM IST |  Reply 

can anybody tell me how i can see spot nifty and spot rupee in zerodha trader platform

61. Sujit das  Sep 30, 2012 7:46:05 PM IST |  Reply 

Sir can anybody tell that one can trade in windows mobile in zerodha trader platform sujit das using zerodha since sept 2012

61.1. Vikram  Sep 30, 2012 9:00:48 PM IST | 


Zerodha doesn''t provide mobile trading as of now. They are planning to launch it in next few months.


61.2. ritesh bhatt  Oct 26, 2012 5:26:46 PM IST | 

zerodha launching mobile trade software in november..

60. kishor m waychal  Sep 29, 2012 10:52:51 PM IST |  Reply 


59. KULBIR KUMAR  Sep 23, 2012 12:22:32 AM IST |  Reply 

Zerodha management is very well. I hope it will provide suitable trading atmosphere for their customer.

Zerodha's Customer
kulbir kumar

Kulbir is trading with Zerodha from Feb 2012.

58. Shadab Waseem  Sep 19, 2012 10:45:17 AM IST |  Reply 

Good software ie. NSE NOW , very very much better than odin.

Also I would like to add that for android system mobile trading software can be downloaded , very fast,clean and neatly build.


Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent

58.1. Sharath  Oct 06, 2012 10:11:29 AM IST | 

Hi, how long have you been using Zerodha, i want to get into active trading but on a small scale. Do you recommend Zerodha? Also please help with the link for the Android downof the trading app.

57. anupam  Sep 17, 2012 7:07:59 PM IST |  Reply 

Some questions as till now i deal with my broking firm through sub-broker-

1. Forms and time to have active account? (only NSE trading)

2. Payments to be given or to be received? (Till now exchanging physically cheques with sub-broker)

3. Do you have any support office in Delhi?

57.1. Dhananjay  Sep 23, 2012 4:54:45 PM IST | 

Hi Anupam,

Based on my experiance:
1. You can open account with zerodha in 3 days. It actually depend on how soon you can send back required documents to them.

2. All payment transfers are online. No physical cheques are needed.

3. Nope, Zerodha doesn''t have support in Delhi. But there phone support is pretty good and you shouldn''t have any problem. Visiting branch or sub broker is the thing of past. Now you can do each and very thing related to trading at your home or office.

Hope this will help.

56. SAN  Sep 14, 2012 9:41:07 AM IST |  Reply 

I Never had good experience with Zerodha. During the process of opening a/c it also gave me lots of headaches. There counter part DP a/c holder IL&FS has worst service. and both of then never coordinate.
Most annoying is that some charges have to pay directly by clients and some charges Zerodha deduct from ledger book. So clients always confused.
For example for AMC charges for DP a/c clients have to pay directly to IL&FS and most of the clients do not even know.
Zerodha never takes such responsibilities.

Customer service is quick done not mean that the broker is excellent or very good.

Zerodha has lots of drawback too.

Zerodha charges when you do the fund transfer from your bank.

Clients can not trade in BSE stocks, can not apply for IPO and can not apply for mutual funds or even bonds.

So far they only provide the service to trade in NSE stocks and FNO. Which is not enough for an investors.

In fact, more of less all brokers are same in my opinion.

55. sanjeev kumar  Sep 09, 2012 6:39:06 AM IST |  Reply 

Zerodha's customer service is excellent but website usability is average.

Brokerege is above averege compared to India Infoline, Sharekhan, Anand Rathi etc

54. Chandrashekhar Pandey  Sep 04, 2012 10:05:43 AM IST |  Reply 

The Zerodha is one of the best broker in India for providing quite good services at very reasonable rates. may they grow very fast in future to become No,1 brokerage hoof the WORLD.

Chandrashekhar Pandey is using Zerodha''s services since Feb 2012

53. Narendra Manral  Sep 02, 2012 12:51:09 PM IST |  Reply 

Trading with zerodha is a wonderful experience. Brokerage .01%) seems to be higher for the small lots. Overall it seem good so far...

Rated 5/5 in all areas.

Trading with Zerodha since Aug 2012

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