Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers.
Kotak Securities Limited is among the largest trad...
I was new to trading. Planned to start a demat and trading account, while browsing found that kotak has a 3 in 1 trading account after which I applied online and got a call and executive visited to my place and explained that if I deposit 1 lakh rupee to open the account then my charge will be intraday .03 and future as .30 and a small amount in case of delivery charges. They even told that as I am new to this they will initially come n install the software and help to do trading. It was my biggest mistake to open an account with kotak as I have already lost thousands due to wrong promises and the brokerages are charged as they wish, even after my account has a balance of 1 lakh I got a mail stating that I have to pay 10,000 n odd immediately. When called the person who opened this account stating about the mail he asked me to ignore it and he is loud enough n telling that he explained the same to me n now I am lying. If immediate action is not taken I will close my account and go legally.
111.1. arul Sep 11, 2014 12:04:07 PM IST |
you can directly take legal action as they are doing the same for many persons, if once any one made them scare they will be change. recommend you to take action quickly.
110. Jaimin Patel Mar 26, 2014 2:24:56 PM IST | Reply
I want to close my demat account i called sales executive for close the account he told me that closing charges will be 600Rs .Is this true or False.. Sales Executive has very rude behavior kindly please help me...
110.1. kotak securities Mar 27, 2014 10:34:33 AM IST |
We would like to understand the matter and address your concern. Kindly share your client ID & contact details at Email so we can get in touch.
Regards, Team Kotak Securities
109. Harish bisht Mar 5, 2014 5:02:13 PM IST | Reply
I have a very bad experience with kotak mahindra. bank as well as security both. 1) Brokerage charges are so high for small investors in intra day trading .i know company must be taking benefit of this in terms of money, but may be loosing customer definitely. 2) when i opened demat account with kotak security. their associates has not informed all necessary information.i just need kotak trading account.not saving account but they have opened kotak demat account linked with kotak saving account, in which it is mandatory to maintain a balance of min Rs.10000.what a sit.its a cheating. becaof poor information i have not maintained my saving account with required balance. so they have deducted total Rs. 5000 from my saving account. even though balance was going in negative no customer call from their end. and when i went to kotak bank and asked for the same.why money was deducted they do not have any answer for their mistake. why we are in kotak to make money or to loose money?
Please have a transparency in your system so customer will not be hurt.
Any way i will surrender my account ASAP.
Regards Harish Bisht
109.1. kotak securities Mar 6, 2014 10:19:28 AM IST |
We regret the inconvenience caused. Request you to please share your client ID & contact details with us at Email for our customer service desk to get in touch with you and address your concerns at the earliest.
I have trading account with kotak securities for many years. The trading platform is good. But they 3000-180.9-21.7-3.6-75.75-133)ALSO FOR STOCKS WITH VALUE LESS THAN Rs.100 per share Brokerage rate becomes almost 2 times due to increase in quantity of shares. If these huge "OTHER CHARGES" are reduced your profit will be good.
108.1. kotak securities Mar 3, 2014 11:33:30 AM IST |
Thanks for your feedback. We have shared your opinion with the concerned team. For any further assistance, please feel free to get in touch with us at Email.
VERY BAD SERVICE VERY POOR TRADING CALL THEY JUST DO TRADING CALL TO GET INCENTIVES ONLY I CLOSED MY A/C BCZ OF LOSS OF THERE TRADING CALL AND I HAV TO TO CLOSE MY ACCOUNT BY LOSING MY 1000 RS PREPATID BROKERAGE AS WELL REALY POOR YOU CAN LOOSE MONEY WITHOUT TRAIDNG IN KOTAK
107.1. kotak securities Feb 27, 2014 5:20:13 PM IST |
We would like to understand the matter and address your concerns. Kindly share your contact details with us at Email so that our customer service team can get in touch with you.
brokerage charge is very high in compare with ventura sec. Pls do something ................................. If u r profit is 400 than brokerage charge is below total amt is 32000 rs brokerage charge per security is 97 stt 32 tax is 7 and other charge is 6 rs total is 142 so u r total profit is 258 rs. Its very high..
106.1. kotak securities Feb 7, 2014 11:16:56 AM IST |
Request you to share your client ID and contact details with us at Email for our customer care executive to get in touch with you and address your concerns at the earliest.
Regards, Team Kotak Securities
105. Ankit Jain Feb 3, 2014 5:19:48 PM IST | Reply
Kotak securities has charged Rs 10 for sending contract note to my registered address as mails are bounce back from my mailbox and never communicate such problem to me.. Truly unfair.
104. Ashish Bhat Jan 27, 2014 2:07:40 PM IST | Reply
Kotak securities is definitely better than ICICI sec, as far as website interface is concerned. They present your data succinctly and usefully. Brokerage used to be good, but now they have increased their rates.
Brokerage - Average Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Below Average Overall Experience - Average
103. K Agarwal Jan 16, 2014 11:09:07 PM IST | Reply
All of sudden started to charge 21/- per transaction. It is too much for investor doing trasaction of small lot. If doing 10 transactions of 10 shares each then charges are 210/-. It is too much if transaction value is less than 5000/-.
I brought 166666 Shares for the price of 0.09 per share Total value of the shares is RS 15000 and they are charged more brokerage charges then my share which is not at all acceptable (166666 * 0.04=6666.64)
102.1. Manju Jan 4, 2014 10:34:42 AM IST |
When RM came that time they said only on total value of the shares now they were says on Qty as well be care full with Kotak security. Really if you are decided to have trading account, please go for alternative
high brokerage, most of my profit goes out in brokerage ....going to move to some other broker
100. Pitchai Devarajan Dec 27, 2013 9:13:35 AM IST | Reply
The Brokerage charges of Kotak Securities is very high. I have been with them for 8 years and I strubbled upon this website, and to my suprise I have been paying higher brokerage for my Option Trading. I seriously do not know how they are suviving.
Kotak Demat does not work on mobile phone with windows OS. The brokerage charges are very high and many hidden charges. Kotak DEMAT a/c not advisable for small investors. they will eat into investors profits. The only merit with kotak is the trading platform is easy.
99.1. Sid May 18, 2014 3:39:47 PM IST |
I recently opened my account in Kotak Securities .My demat and trading account is not yet activated. was reading these reviews :
My relationship manager told to me that for corporate users , the brokerage value is low , like , Rs 0.20 per 100 Rs. Therefore If I''m buying shares worth of rupees 1000 total , then I have to pay (1000/100)*0.20 = 2 Rs as brokerage value.
After reading this comments tried to reach out to my relationship manager. If these comments are true , then it will be very bad for me.
I wanted to open online trading.what are the records must be given?what are the brokerage charges?is it apply for one side or to side
97. Malik ullah Dec 4, 2013 4:44:09 PM IST | Reply
I have opened demat account.. and i had been promised to get an offer of 1000 rs free share of any blue chip company.... i used to call kotak security team but every time they promised to give that offer ASAP..its been 2 months i have been following up..and there is no follow up from there side nor even they care to answer the queries..
i have a very bad experience and i am going to close it ASAP...
I have been offered a "Advance Plan", which offers to refund full brokerage along with Service Tax. The plans are for Rs.7500, Rs.10,000, Rs.25,000, Rs.50,000, And Rs.1,00,000 Valid for one year. Suppose I chose a plan of Rs.7500 for 12 months and generate a brokerage of Rs.6000 then fee of Rs6000 would be reversed to my account. if the brokerage generated is Rs.10000.00 then only fee of Rs.7500 is reversible as the maximum amount reversible is the advance fee. The reversible will be done on monthly basis till the end of tenure.I am also told that I can pay additional advance brokerage in between to avail the reversible. Is this true?A.Gupta
that is very bad service i ask to d office that when u r going to deposit my cheque they told me that it is not possible before deiwali u can cash bt they deposit my cheque before diwali and it is bounce atleast confirm once before deposting realy irritating
95.1. umar Nov 14, 2013 4:13:15 PM IST |
what is procedure to deactive demat account of kotak
95.2. kotak securities Nov 18, 2013 10:52:35 AM IST |
We would like to get in touch with you to understand your concerns. Request you to share your client id here for us to progress matters further.
On 8 august I jobbing of rs 150000 and paid 450 as brokerage other charges how can survive with such high brokerage of kotak securities
94.1. uday Nov 10, 2013 9:19:18 PM IST |
kotak Brokerage charge too high such as other brokerage...... I have 2 demat a/c... SBI & KOTAK... and i will close my kotak demat a/c.....
94.2. kotak securities Nov 12, 2013 9:36:50 AM IST |
We regret any inconvenience that may have been caused. Please share with us your client ID and contact details at Email for our customer care team to get in touch with you and resolve your matter at the earliest.
when i open demat a/c in kotak sec. they told me a/c oppening charge 750. but when i open my new a/c in kotak sec. charge from me rs 1500. a/c opening charge + check bouncing 1200+350.
so my opinion don''t open demat a/c in kotak sec. bcoz many hidden charge in kotak sec....
93.1. kotak securities Nov 6, 2013 2:22:08 PM IST |
We apologize for the inconvenience caused. We request you to share your client id & contact details with us at Email so our concerned team can get in touch with you and address all your concerns to your satisfaction.
Trading Platform is not upto the standard and no pop up share tips. Everytime, we need to open the tips tab by that time stock might have gone up or down.
Brokerage - Average Account Maintenance Fees - Average Website Usability - Average Customer Service - Average Overall Experience - Average
92.1. kotak securities Nov 6, 2013 2:20:13 PM IST |
We regret the inconvenience caused. We request you to share your client id & contact details with us at Email so our customer care executive can get in touch with you and address your concern at the earliest.