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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 64 votes
Rated 3.1 stars Rated 2.8 stars Rated 3.0 stars Rated 3.4 stars Rated 3.3 stars Rate
              

80. shamsher  Sep 2, 2013 6:16:42 PM IST |  Reply 

Very bad bank i m not satisfied kotak bank.

80.1. Kotak Team  Sep 3, 2013 11:26:42 AM IST | 

Dear Sir,

We understand your dis-satisfaction with the services rendered for your banking relationship with us. We would be glad to assist you, hence request you to kindly provide your concerns to Email along with your contact / account number enabling us to reach you at the earliest and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

79. umar  Aug 29, 2013 1:59:15 PM IST |  Reply 

is the mobile application avilable for windows phonne like lumia 720

79.1. kotak securities  Aug 30, 2013 10:35:13 AM IST | 

Hi Umar,

We apologize that currently our Stock Trader mobile app isn''t available for Windows phones. However, we are constantly upgrading our software as per our customer needs. We thank you for showing interest in our services and we confirm that our technical team has been notified the same.

Regards,
Team Kotak Securities

78. rajasekar  Aug 26, 2013 11:39:51 AM IST |  Reply 

Executives says everything is fake, u know hidden charges and worst performers after opened the ac.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

78.1. kotak securities  Aug 27, 2013 10:50:10 AM IST | 

Hi Rajasekar,

We request you to share your client id and contact details with us at Email so our customer care executive can get in touch with you and address your concern at the earliest.

Regards,
Team Kotak Securities

77. SAMBIT KUMAR ROUT  Aug 13, 2013 12:43:57 PM IST |  Reply 

i am with kotak security with about 8 months. And my experience is a disaster from few days. pensioner attending calls are fools.do not have any experience, if u ask them to do some thing they will do some thing else. I don''t know why is the option of call and trade with those fools. And keat pro is a useless tool....really slow and defective many times.

77.1. kotak securities  Aug 13, 2013 7:24:15 PM IST | 

Dear Mr. Rout,

We request you to share your client id and contact details with us at Email so our customer care executive can get in touch with you and address your concern at the earliest.

Regards,
Team Kotak Securities

76. vijayashankar  Aug 9, 2013 9:33:26 AM IST |  Reply 

Charges in comparison to others like ICICI Direct reasonable. Online connectivity reasonably reliable though few instances of internet connectivity failure between the server and the exchange observed. Customer service both offline and online is very good.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average

75. sanjay jani  Jul 26, 2013 12:35:02 AM IST |  Reply 

Hello Sir,
I have question,I have online trading account ,Can i do trading in option, If ye sHow can I

74. v.srinivasarao  Jun 24, 2013 7:43:34 PM IST |  Reply 

from last five years i am not trading, what about my holdings status after five years?

74.1. kotak securities  Jun 25, 2013 1:11:07 PM IST | 

Hi Srinivasarao,

Kindly share your contact details at Email so our customer service desk can get in touch to resolve your query at the earliest.

Regards,
Team Kotak Securities

73. Ritesh Monani  May 22, 2013 4:32:06 AM IST |  Reply 

Very Good service. I changed from ICICI direct.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

72. kotak securities  May 3, 2013 3:04:54 PM IST |  Reply 

Dear Mr. Jaiswal,

Appreciate your kind words. Do share your client id and contact details with us at Email so our customer care executive can get in touch with you and address your concern at the earliest.

Regards,
Team Kotak Securities

71. dinesh jaiswal  May 3, 2013 1:00:07 AM IST |  Reply 

Kotak securites ltd service very good service becobrokrage pripaid plan and free toll free no is trading very esey but demat to bank money transfer very slow

70. N.Ramesh  Apr 5, 2013 8:02:50 PM IST |  Reply 

Funds transfer from bank to kotak sec. and vice-versa is a big hassle. KS has introduced a new mechanism of code generator which we have to every time we put in a trade. We cannot be carrying this dongle wherever we go. The trade lines are always busy. The site is not user friendly. Finding the correct stock code itself is nerve cracking.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

69. vishnu  Feb 26, 2013 3:38:57 PM IST |  Reply 

Overall experience in Kotak securities is much better than ICICI securities. Only aspect which is not good is instant net worth stmt, instant ledger like stmt with both equity and mutual fund segments. currently they need to be accessed seperately. if it is integrated, one can instantly know how much he has invested in what form (equity, MF, cash etc), which is not available now.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

68. Pramod R. Waray  Feb 9, 2013 7:42:05 PM IST |  Reply 

DEAR,Sir mai ye jaan naa chahta hu ki put option ya phir call option ki sell & purchese ke liye A/C kinte rupee ki marzin honaa chahiye sir.
kotak securities is best service good..

67. manish singh  Feb 6, 2013 12:18:46 AM IST |  Reply 

Hi All,
Today I contacted a Kotak Securities agent to open a 3 in one account for my HUF. The representative sent by them advised me to open the 3 in account in my name and then get that converted to HUF. His logic is that doing this way the paperwork will be easy.
Is this right way and what he is saying is possible

66. kotak securities  Jan 14, 2013 3:29:28 PM IST |  Reply 

Namaste Pramod,

Aapki asuvidha ke liye humein khed hai. Kripya apna Client ID aur mobile number yahaan likhe gaye e-mail ID par bhejein : Email. Aapke account ki jaankari milte hi hum aapki sahayta ke liye sampark karenge.

Dhanyavaad,
Kotak Securities

65. pramod R waray  Jan 12, 2013 12:39:44 AM IST |  Reply 

dear, mai apna a/c dekhna chahta hu ki wo kaisa dekhta hai ...Es ke liye kya karna hoga ..?

64. pramod R waray  Jan 12, 2013 12:35:21 AM IST |  Reply 

Hallo dosto maine new frish kotak mai demat a/c khola phele to waaha ke loog sir sir jaada english zhadte hai phir a/c open hone ke baad phone tak nahi lagaate ...phale to ye loog phone lagaa lagaa kar dimaak ka dahii banaa dete hai ..demat a/c open hone ke baad garib loogo ki khaber tak nahi lete bhai aur ulti siddi salaah dete hai .ye samjo bhai kul milakar ye bakwaas lagta hai aur mahga bhi hai yaar wahi waali baat ho gayi nagga naahayga kya nichoode kya waali thanks demat a/c baba

63. PRAMOD R. WARAY.  Jan 11, 2013 8:01:29 PM IST |  Reply 

iam new demat a/c opened done but i which sheare purches . and how any year for sheare purchese i want to by sheare from profit arrnind

62. kotak securities  Jan 11, 2013 5:35:48 PM IST |  Reply 

Dear Mr. Nalawade,

We regret the inconvenience caused. We request you to share your client id and contact details with us at Email so that our customer care executive can address your concern on priority.

Regards,
Team Kotak Securities

61. Ram Nalawade  Jan 11, 2013 4:21:17 PM IST |  Reply 

Kotak Agent had promised me Brokerage of 0.03, but has not told me that it will be calculated on share instead of amount. Which is very unfair. Is anyone there in kotak, who can give me a good offer for Brokerage????

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