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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 58 votes
Rated 3.1 stars Rated 2.9 stars Rated 3.1 stars Rated 3.3 stars Rated 3.4 stars Rate
              

70. N.Ramesh  Apr 05, 2013 8:02:50 PM IST |  Reply 

Funds transfer from bank to kotak sec. and vice-versa is a big hassle. KS has introduced a new mechanism of code generator which we have to every time we put in a trade. We cannot be carrying this dongle wherever we go. The trade lines are always busy. The site is not user friendly. Finding the correct stock code itself is nerve cracking.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

69. vishnu  Feb 26, 2013 3:38:57 PM IST |  Reply 

Overall experience in Kotak securities is much better than ICICI securities. Only aspect which is not good is instant net worth stmt, instant ledger like stmt with both equity and mutual fund segments. currently they need to be accessed seperately. if it is integrated, one can instantly know how much he has invested in what form (equity, MF, cash etc), which is not available now.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

68. Pramod R. Waray  Feb 09, 2013 7:42:05 PM IST |  Reply 

DEAR,Sir mai ye jaan naa chahta hu ki put option ya phir call option ki sell & purchese ke liye A/C kinte rupee ki marzin honaa chahiye sir.
kotak securities is best service good..

67. manish singh  Feb 06, 2013 12:18:46 AM IST |  Reply 

Hi All,
Today I contacted a Kotak Securities agent to open a 3 in one account for my HUF. The representative sent by them advised me to open the 3 in account in my name and then get that converted to HUF. His logic is that doing this way the paperwork will be easy.
Is this right way and what he is saying is possible

66. kotak securities  Jan 14, 2013 3:29:28 PM IST |  Reply 

Namaste Pramod,

Aapki asuvidha ke liye humein khed hai. Kripya apna Client ID aur mobile number yahaan likhe gaye e-mail ID par bhejein : Email. Aapke account ki jaankari milte hi hum aapki sahayta ke liye sampark karenge.

Dhanyavaad,
Kotak Securities

65. pramod R waray  Jan 12, 2013 12:39:44 AM IST |  Reply 

dear, mai apna a/c dekhna chahta hu ki wo kaisa dekhta hai ...Es ke liye kya karna hoga ..?

64. pramod R waray  Jan 12, 2013 12:35:21 AM IST |  Reply 

Hallo dosto maine new frish kotak mai demat a/c khola phele to waaha ke loog sir sir jaada english zhadte hai phir a/c open hone ke baad phone tak nahi lagaate ...phale to ye loog phone lagaa lagaa kar dimaak ka dahii banaa dete hai ..demat a/c open hone ke baad garib loogo ki khaber tak nahi lete bhai aur ulti siddi salaah dete hai .ye samjo bhai kul milakar ye bakwaas lagta hai aur mahga bhi hai yaar wahi waali baat ho gayi nagga naahayga kya nichoode kya waali thanks demat a/c baba

63. PRAMOD R. WARAY.  Jan 11, 2013 8:01:29 PM IST |  Reply 

iam new demat a/c opened done but i which sheare purches . and how any year for sheare purchese i want to by sheare from profit arrnind

62. kotak securities  Jan 11, 2013 5:35:48 PM IST |  Reply 

Dear Mr. Nalawade,

We regret the inconvenience caused. We request you to share your client id and contact details with us at Email so that our customer care executive can address your concern on priority.

Regards,
Team Kotak Securities

61. Ram Nalawade  Jan 11, 2013 4:21:17 PM IST |  Reply 

Kotak Agent had promised me Brokerage of 0.03, but has not told me that it will be calculated on share instead of amount. Which is very unfair. Is anyone there in kotak, who can give me a good offer for Brokerage????

60. zahid  Jan 09, 2013 5:54:17 PM IST |  Reply 

Maine ek demat account open kiya kotak security mein ek baar unka executive aaya ek naya software kiya aur chala gya kaise oose karte hain kuchh batayaa nahi, customer care wale itne trained nahi hai fone karo to haste hain aur kisi bhi problem ko sahi se eleborate nahi kar pate hain..............bahut bakwas service hai aur charges bahot zyada.....oonchi dukaaan ki fiki pakwaaan

60.1. Kotak Securities  Jan 10, 2013 3:59:05 PM IST | 

Namaste Zahid,

Aapki asuvidha ke liye humein khed hai. Kripya apna Client ID aur mobile number yahaan likhe gaye e-mail ID par bhejein : Email. Aapke account ki jaankari milte hi hum aapki sahayta ke liye sampark karenge.

Dhanyavaad,
Kotak Securities

59. anil  Jan 08, 2013 8:20:24 PM IST |  Reply 

Mobile teading software is best as compared to angel and rel sec
Cc exp is also nice.
Get instance. Msgs once order is executed which is not in angel and rsec

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

58. Vikas  Dec 11, 2012 6:37:01 PM IST |  Reply 

They offer negotiable brokerage depending on your potential activity. But there is a catch. the minimum fee is described as 3 or 4 paisa per share. So for shares valuing below Rs. 150 (or Rs. 200) the customers end up paying more than other ''full fee brokers'' like ICICIdirect.com

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Average
Overall Experience - Above Average

57. Akhilesh  Nov 05, 2012 2:58:20 PM IST |  Reply 

One of the worst stock brokers i worked with...initially they promised a brokerage of 0.15 then they had been charging me 0.25 for months now.

56. SK  Sep 30, 2012 8:23:14 AM IST |  Reply 

Kotak has an excellent trading platform. And the pricing is most competitive. Anyone can reduce the charge to 0.2% on cash segment by opening an account with an initial investment of Rs 500,000. And MF''s investing is no cost.

Rated 'Excellent' in all categories except 'Customer Service'

55. Rajendra Prasad Sharma  Sep 21, 2012 7:19:13 PM IST |  Reply 

brokerage is not reviewed as per volume as delivery brokrage is very high. It is requested to review the account of mine but still no response to customer service. Authorities are requested to look into matter old relation with the customers.

54. Atul Kumar  Jun 27, 2012 2:56:24 PM IST |  Reply 

I have account with kotak securities since 2007. I know many people who have opened a new account with kotak and are offered very low rates of brokerge. But for old customers no benefit is given. I have given many mails to customer service but no response.

53. K.D.  Jun 09, 2012 7:02:58 PM IST |  Reply 

IT SHOWS COMPETITIVE BROKERAGE RATES.BUT I SEE THAT MY OTHER BROKERS ARE CHARGING HALF OF WHAT KOTAK SECURITIES ARE CHARGING. MY WHOLE PROFIT RUNS IN THE BROKERAGE. NEED TO SHIFT.

52. Query Ask  Jun 02, 2012 3:20:40 PM IST |  Reply 

I have a demat account with kotak securities. while opening the account in march month, i was promised waiver of all charges for one year. but now in april and may, KS has debited my account with rs. 400 and 180 respectively. when i called the concerned person, he said as i have opened account in march month and as new financial year begins in april, charges will be levied on my account from april onwards.
if this is gonna happen, i am gonna close my demat account.
kindly go through this matter quickly.

51. purnendu rang  May 04, 2012 11:44:13 AM IST |  Reply 

cheaters one sales person in kolkata told me to open my online trading account free now after one month they have debited rs 750 as account opening charges, also they hiked the charges of demat account without any prior information

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