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Kotak Securities Stock Trading, Demat, Brokerage and Reviews


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Kotak Securities Ltd

Kotak Securities Ltd, a subsidiary of Kotak Mahindra Bank was founded in 1994. They offers stock broking services and distributes financial products in India. They have 1209 branches, franchisees and satellite offices offers services to 11.95 Lakh cu... Know more about Kotak Securities Ltd

Kotak Securities Stock Broker Review Ratings

99 votes  Rate Kotak Securities

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.8 stars Rated 2.6 stars Rated 2.6 stars Rated 3.4 stars Rated 3.2 stars
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161. Manik  Feb 16, 2015 12:08:20 PM IST Reply
I agree with teh comments below.. After read the comments i still went ahead and open the acocunt with Kotak as I bank with them and being one of premium customer for Kotak I thought they will provide teh brokerage promised.. But to my horror even after the changes deing done on the account opening pages they didn''t up that brokerage / minimum charge but the standard.. Queries to the account opening agent and customer service have not been responded in last 2 weeks... If they do this to teh existing premium customer I can''t beleive what they will do with only securities customer.. Avoid them.. I have been doing broking with sharekhan for 10 years without issue so will continue with them
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161.1. manik  Feb 18, 2015 1:06:28 PM IST
Kotak Securities,

I wrote this message after contacting you on the email id given in teh message as that is teh escalation id.. Your first levcel support atleast acknoledged the complaint.. but I never ever received a response form this email id.. Not sure if escalation works if there is no response.. The query id for first level is 9846072

Manik
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161.2. kotak securities  Feb 24, 2015 10:33:09 AM IST
Hi Manik,

We believe our concerned team has got in touch with you regarding your concerns and the issue has been resolved to your satisfaction. Please do let us know if you require any further assistance.

Regards,
Team Kotak Securities
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161.3. Manik  Feb 24, 2015 12:57:31 PM IST
Kotak Securities,

No one got in touch with me nor called to ask the issue. I do acknoledge I received a email with chnages done to my account, I am not debating if it is to my satisfaction or not as it seems I am banging my head to a wall since last 2 months to get what i signed up an easier to move on than get it resolved.I beleive you have a right to price your product at any level and its my choice to take it or not. Problem is Kotak should have never opened account in first place with a commitment they are not going to fulfill.

But just wanted to put a word saying that yes I did get a response at last.
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160. varun  Feb 12, 2015 2:59:04 PM IST Reply
Why is the. Do charges of Rs 404debited from my account..
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159. randeria  Feb 4, 2015 11:57:19 AM IST Reply
looks like every one has poor experience here ,abt to open new acount here but now i dnt think after so many issue i cn open here..21 cla,poor customer care ,poor information.hidden charges n all
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158. Hemant Kamble  Feb 3, 2015 4:02:27 PM IST Reply
Dear KSL,

I am suffering from loss as your dial n trade executive told me wrong information and told me to do wrong thing the result of that i am suffering the loss and i ask the floor manager to raise the complaint and send the email to me he said ok he will send that but ite more than 1 hours i have not received it please mail me complaint id so i can forward that to sebi to do the further things cos its worst experience with kotak and i will recommend to stay away from kotak
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157. randeria  Feb 1, 2015 5:50:54 PM IST Reply
21rs clause???? no further charges n all...some one guide me here..i hv in nirmal bang dey dnt charge anything like tht.guide me plz
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156. randeria  Feb 1, 2015 5:38:01 PM IST Reply
whats 21rs cla?? i was told tht no further charges ....only 3 paisa and 30 paisa delivery charges..can i open account here..
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155. MANISH NAWAB  Jan 30, 2015 5:34:36 PM IST Reply
IN FUTCHER I PROMISE I CANT SUGESS ANYONE TO DO WORK WITH KOTAKSECURITY AND KOTAKBANK THEY BOTH ARE CHOOSSING CUSTEMERS HARD WORK MONEY I AM HANDICAP PERSON
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154. MANISH NAWAB  Jan 30, 2015 5:17:09 PM IST Reply
KOTAKBANK ANAD KOTAK SECURITY BOTH ARE TOTALLY FROUD IN THE CUSTEMER RILATIONSHIP THEIR MANAGER AND ALL TEAM ARE HAVING A TARGET SO THEY FULL FILL FOR THEIR TARGET THEY ARE FRODING WITH CUSTOMER THEY ARE TOTALLY WRONG PROMISE AND MISGUIDE AND YOUR COSTMER CARE OFFICERS ARE ANSWERING LIKYOU JOIN WITH KOTAK FIRST YOU READ FULL FORM AGAR YOUR MONEY IS HARDWORK I AM CLOSING MY ACCOUNT ON MONDAY
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153. prashanth  Jan 21, 2015 7:00:07 PM IST Reply
Avoid if you want to your hard earned money. I already opened a account with zerodha, currently selling my holdings one by one and transferring them to zerodha.
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152. k mohanan  Jan 15, 2015 8:28:08 PM IST Reply
By reading all these, I decided not to join kotak.
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151. gurumurthy  Jan 9, 2015 12:43:22 PM IST Reply
Kotak charges very high brokerages.very very poor
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150. Suresh  Jan 5, 2015 2:30:26 PM IST Reply
How to convert my demat account to BSDA account??
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149. Dipankar  Jan 3, 2015 3:06:22 PM IST Reply
Hi
At time a/c open they have nt say the hidden brokerage..now they are taking 2% brokerage per unit extra 21/-. Strange..
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148. Dipankar chakraborty  Jan 3, 2015 2:36:52 PM IST Reply
I am a During trading 2% brokerage is applied. Bt website is nt showing thst. I am operating thru an authorised kotak advisor. Pls help
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147. Samirr  Jan 3, 2015 1:40:42 AM IST Reply
hi,

it is strange that they don''t have simple intraday.
its horrible.
even their FAQs are not clear. also, I don''t see any my current brokerage anywhere in my account. strange.
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146. yash  Jan 1, 2015 12:06:04 PM IST Reply
Can I open Basic Service Demat account??
Please send me downlink if possible
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145. Namdeo shinde  Dec 30, 2014 8:05:00 PM IST Reply
hi,

kotak securities is relay very bad. they initially told mi brokerage rate 2/intraday and 20/delivery paise per 100. but when i trade it is not reality they charge more.


why they not cleared initially minimum 21/- clause.
at the time of account opening.

i am moving to another brokerage firm
please do not open account with kotak.
very high brokerage rate.


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144. mayur pandey  Dec 18, 2014 10:46:44 AM IST Reply
worst company sab charges hidden hai pehle apko trading k liye securities ko pay karne hoge aur fir kotak bank ko yani agar aap 1000 rs ka value share lete ho to buy k liye 27+27 dene honge aur sell k 27+27 yani total 108 rs means aap 10.8 percent pay kar rahw ho
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143. GA  Nov 22, 2014 1:55:04 AM IST Reply
Kotak charges very high brokerages. When you contact customer care, they say visit your branch for brokerage details. They have also reduced prepaid brokerage plans! Too expensive...thinking of closing account
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142. dheeraj  Nov 16, 2014 10:31:21 AM IST Reply
Kotak will make you fool if you directly go to them and ask for opening demat account and there customer support is very poor they will not tell you clear reply. They always reply that you have to go to branch for any thing you ask for.
Ultimate bakwas.
I am closing my account with them.
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142.1. Sindhu  Jan 28, 2015 12:22:40 AM IST
Even I have same problem. The worst customer support I have ever seen. No one is responding. Not even helping in the deactivation of this WASTE Demat account.

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