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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 52 votes
Rated 3.3 stars Rated 3.1 stars Rated 3.2 stars Rated 3.5 stars Rated 3.5 stars Rate
              

53. K.D.  Jun 09, 2012 8:02:58 PM IST |  Reply 

IT SHOWS COMPETITIVE BROKERAGE RATES.BUT I SEE THAT MY OTHER BROKERS ARE CHARGING HALF OF WHAT KOTAK SECURITIES ARE CHARGING. MY WHOLE PROFIT RUNS IN THE BROKERAGE. NEED TO SHIFT.

52. Query Ask  Jun 02, 2012 4:20:40 PM IST |  Reply 

I have a demat account with kotak securities. while opening the account in march month, i was promised waiver of all charges for one year. but now in april and may, KS has debited my account with rs. 400 and 180 respectively. when i called the concerned person, he said as i have opened account in march month and as new financial year begins in april, charges will be levied on my account from april onwards.
if this is gonna happen, i am gonna close my demat account.
kindly go through this matter quickly.

51. purnendu rang  May 04, 2012 12:44:13 PM IST |  Reply 

cheaters one sales person in kolkata told me to open my online trading account free now after one month they have debited rs 750 as account opening charges, also they hiked the charges of demat account without any prior information

50. AYUSH AGARWAL  Jan 28, 2012 11:23:12 PM IST |  Reply 

AS COMPARISON TO OTHER BROKERS FEE IS REASONABLE
CASH DELIVERY IS BIT EXPENSIVE
INTRADAY IS CHEAP
AND SOFTWARE FOR TRADING IS EXCELLENT, TOO GOOD
I AM HAVING THREE IN ONE TRINITY ACCCOUNT
FACILITY OF LIVE CHATTING IS AVAILABLE
USER FRIENDLY WEBSITE


Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Above Average

49. jyothi  Dec 24, 2011 9:57:52 PM IST |  Reply 

very very poor waste of opening in the kotak worth to save money else ware idiotic people dont no and dont have minimum curtecy towads customers.big faltu company all my frieds sufferd a lot with this in effecient service
get lost idiots fit for nothing

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

48. Jigar  Oct 20, 2011 4:58:58 PM IST |  Reply 

Customer service is pathetic, most of the time they don't know the solution and don't have answer to specific query.
Online portal, trading exp etc are good.

Those who are good in trading can go for it subject to get the deal at negotiated price

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Average

47. MUNDRATHI RAMU  Sep 27, 2011 8:56:30 PM IST |  Reply 

The acct maintenance fees is only one time but Rs.750/- is some what heavy. Brokerage is negotiable accoriding to the turnover. It offers online trading software Keatpro which is excellent. The overall experience is above average.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

46. Jafer Patel  Sep 22, 2011 11:03:51 AM IST |  Reply 

I'm quite happy with Kotak overall

Ratings:

Overall Rating - Excellent
Fees - Excellent
Brokerage - Average
Website usability - Below Average
Customer Service - Excellent

45. shivashankar  Sep 16, 2011 1:12:12 PM IST |  Reply 

Ihave opened account no OAOS5(Jayanagar branch B"lore) in my wife name Jyothi s.m. rep of kotak open the account and trade for the same and he left the kotak(came to know only when wi visit branch). Now my fund become 50% because negligency of trade and communication. Branch manager is expressing he does not know the account and handing over is not done by ex repre. this answer is acceotable from ur securities. I visited on 3/9/11. branch manager himself is not knowing the account in his branch. and told me iwill come back on this issue by 5/9/11. Till date he not bother to call and give the ststus. He expressed in the office as not resposible . He telling it will happen like this . Now for my basic money what i have to do . TOTALLY I THINK BELIVING AND PUTTING OUR HARD MONY IN YOUR SECURIY IS IT WORTH?

Ratings:

Overall Rating - Very Poor
Fees - Very Poor
Brokerage - Very Poor
Website usability - Very Poor
Customer Service - Very Poor

44. RAVI SHINDE  Nov 21, 2010 9:49:57 AM IST |  Reply 

your team is very slow ...35 days have been past but still my demat account is not been logged in....Your work speed is disappointing me .

43. kv.nageswara rao  Oct 15, 2010 8:12:48 AM IST |  Reply 

kotak has looted my amounts. very bad service.apply apply no reply. simply looted my investment in shares.online trading does not function gives ample troubles.
koxp4

42. vandana  Oct 09, 2010 1:37:43 PM IST |  Reply 

I have demat account from city bank i want to open the trading account what are the account opening charges and brokerage details.If i open the trading account from you and use demat account from city bank then i will pay the brokerage from both of them

41. Srini Harkara  Oct 08, 2010 12:21:23 AM IST |  Reply 

I have an offline trading account with kotak securities. I am comfortable with online trading, as I use religare odin extensively. To make a call and place an order, everytime is very difficult. How do I switch from offline to online? pl mail me procedure.

40. ANIL SHUKLA  Jun 29, 2010 12:57:42 PM IST |  Reply 

I don't know how they get AWARDS each year, I feel something fishy in giving awards to KOTAK as I found their client service so low that I don't want to even talk about that. I sent them emails( multiple times), I contact with there Janak Puri, New Delhi branch many time, after failing to get required response, I contact their Cannaught Place, New Delhi branch but i still suffered from their services. Only I want to convert my OFFLINE Trading A/c to ONLINE Trading A/c, but now I decide to close my A/c with Kotak forever.

39. Jay Saini  May 20, 2010 6:30:05 PM IST |  Reply 

Can someone please tell me if i had to choose between Kotak and Motilal Securities which platform i should go for?

38. Mohan singh  Apr 13, 2010 6:11:07 PM IST |  Reply 

Hi ,myself mohan singh.new to trading!pls suggest some new platform for me for trading amongst icici direct,moneybhai and reliance money supertrade.

37. Mahesh Dighe  Apr 07, 2010 3:35:59 PM IST |  Reply 

Between any new platform like supertrade from reliance money and angel broking which shud i go for?i hear supertrade has less brokerage?

36. suhasini  Mar 08, 2010 3:42:20 PM IST |  Reply 

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35. RAMAKRISHNA  Feb 19, 2010 12:17:02 AM IST |  Reply 

I am a customer of kotaksecurities
I want some clarification about prepaid,postpaid and other charges. please mail me.

34. Vinod Kumae Kalyanpuri  Nov 21, 2009 1:07:05 AM IST |  Reply 

I hundred percent agree with Neelam ji. Staff here in Dubai is totally non-cooprative and authorotative. i am trying to open account from last three months, Every time they come out with one oe other reasons this signature is not there, that signature is not there / your email has been sent wrongly etc. etc. Kindly guide me how can I get my job done or can change broker as I am not at all happy with dubai office.

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