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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 67 votes
Rated 3.0 stars Rated 2.8 stars Rated 2.9 stars Rated 3.3 stars Rated 3.3 stars Rate
              

107. UMAR  Feb 26, 2014 7:57:21 PM IST |  Reply 

VERY BAD SERVICE
VERY POOR TRADING CALL
THEY JUST DO TRADING CALL TO GET INCENTIVES ONLY
I CLOSED MY A/C BCZ OF LOSS OF THERE TRADING CALL
AND I HAV TO TO CLOSE MY ACCOUNT BY LOSING MY 1000 RS PREPATID BROKERAGE AS WELL
REALY POOR
YOU CAN LOOSE MONEY WITHOUT TRAIDNG IN KOTAK

107.1. kotak securities  Feb 27, 2014 5:20:13 PM IST | 

Hi Umar,

We would like to understand the matter and address your concerns. Kindly share your contact details with us at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

106. barkat  Feb 6, 2014 8:26:56 PM IST |  Reply 

brokerage charge is very high in compare with ventura sec. Pls do something .................................
If u r profit is 400 than brokerage charge is below
total amt is 32000 rs
brokerage charge per security is 97 stt 32 tax is 7 and other charge is 6 rs total is 142 so u r total profit is 258 rs. Its very high..

106.1. kotak securities  Feb 7, 2014 11:16:56 AM IST | 

Hi Barkat,

Request you to share your client ID and contact details with us at Email for our customer care executive to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

105. Ankit Jain  Feb 3, 2014 5:19:48 PM IST |  Reply 

Kotak securities has charged Rs 10 for sending contract note to my registered address as mails are bounce back from my mailbox and never communicate such problem to me.. Truly unfair.

104. Ashish Bhat  Jan 27, 2014 2:07:40 PM IST |  Reply 

Kotak securities is definitely better than ICICI sec, as far as website interface is concerned. They present your data succinctly and usefully.
Brokerage used to be good, but now they have increased their rates.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average

103. K Agarwal  Jan 16, 2014 11:09:07 PM IST |  Reply 

All of sudden started to charge 21/- per transaction. It is too much for investor doing trasaction of small lot. If doing 10 transactions of 10 shares each then charges are 210/-. It is too much if transaction value is less than 5000/-.

102. Manju  Jan 4, 2014 10:29:13 AM IST |  Reply 

Hi Team,

I brought 166666 Shares for the price of 0.09 per share Total value of the shares is RS 15000 and they are charged more brokerage charges then my share which is not at all acceptable
(166666 * 0.04=6666.64)

102.1. Manju  Jan 4, 2014 10:34:42 AM IST | 

When RM came that time they said only on total value of the shares now they were says on Qty as well be care full with Kotak security. Really if you are decided to have trading account, please go for alternative

101. Vikash  Dec 29, 2013 8:40:51 AM IST |  Reply 

high brokerage, most of my profit goes out in brokerage ....going to move to some other broker

100. Pitchai Devarajan  Dec 27, 2013 9:13:35 AM IST |  Reply 

The Brokerage charges of Kotak Securities is very high. I have been with them for 8 years and I strubbled upon this website, and to my suprise I have been paying higher brokerage for my Option Trading. I seriously do not know how they are suviving.

100.1. Manju  Jan 4, 2014 10:36:59 AM IST | 

Yes I agree

99. KVR  Dec 18, 2013 7:19:44 AM IST |  Reply 

Kotak Demat does not work on mobile phone with windows OS. The brokerage charges are very high and many hidden charges. Kotak DEMAT a/c not advisable for small investors. they will eat into investors profits. The only merit with kotak is the trading platform is easy.

99.1. Sid  May 18, 2014 3:39:47 PM IST | 

I recently opened my account in Kotak Securities .My demat and trading account is not yet activated. was reading these reviews :

My relationship manager told to me that for corporate users , the brokerage value is low , like , Rs 0.20 per 100 Rs. Therefore If I''m buying shares worth of rupees 1000 total , then I have to pay (1000/100)*0.20 = 2 Rs as brokerage value.

After reading this comments tried to reach out to my relationship manager. If these comments are true , then it will be very bad for me.

98. nk  Dec 13, 2013 12:14:50 PM IST |  Reply 

I wanted to open online trading.what are the records must be given?what are the brokerage charges?is it apply for one side or to side

97. Malik ullah  Dec 4, 2013 4:44:09 PM IST |  Reply 

I have opened demat account.. and i had been promised to get an offer of 1000 rs free share of any blue chip company.... i used to call kotak security team but every time they promised to give that offer ASAP..its been 2 months i have been following up..and there is no follow up from there side nor even they care to answer the queries..

i have a very bad experience and i am going to close it ASAP...

96. A Gupta  Nov 20, 2013 5:44:12 PM IST |  Reply 

I have been offered a "Advance Plan", which offers to refund full brokerage along with Service Tax. The plans are for Rs.7500, Rs.10,000, Rs.25,000, Rs.50,000, And Rs.1,00,000 Valid for one year. Suppose I chose a plan of Rs.7500 for 12 months and generate a brokerage of Rs.6000 then fee of Rs6000 would be reversed to my account. if the brokerage generated is Rs.10000.00 then only fee of Rs.7500 is reversible as the maximum amount reversible is the advance fee. The reversible will be done on monthly basis till the end of tenure.I am also told that I can pay additional advance brokerage in between to avail the reversible. Is this true?A.Gupta

95. umar  Nov 12, 2013 8:35:37 PM IST |  Reply 

that is very bad service
i ask to d office that when u r going to deposit my cheque they told me that it is not possible before deiwali u can cash
bt they deposit my cheque before diwali and it is bounce
atleast confirm once before deposting realy irritating

95.1. umar  Nov 14, 2013 4:13:15 PM IST | 

what is procedure to deactive demat account of kotak

95.2. kotak securities  Nov 18, 2013 10:52:35 AM IST | 

Hi Umar,

We would like to get in touch with you to understand your concerns. Request you to share your client id here for us to progress matters further.

Regards,
Team Kotak Securities.

94. RRitesh  Nov 9, 2013 10:43:42 PM IST |  Reply 

On 8 august I jobbing of rs 150000 and paid 450 as brokerage other charges how can survive with such high brokerage of kotak securities

94.1. uday  Nov 10, 2013 9:19:18 PM IST | 

kotak Brokerage charge too high such as other brokerage......
I have 2 demat a/c... SBI & KOTAK...
and i will close my kotak demat a/c.....

94.2. kotak securities  Nov 12, 2013 9:36:50 AM IST | 

Hi Uday,

We regret any inconvenience that may have been caused. Please share with us your client ID and contact details at Email for our customer care team to get in touch with you and resolve your matter at the earliest.

Regards,
Team Kotak Securities.

93. UDAY  Nov 5, 2013 9:58:36 PM IST |  Reply 

when i open demat a/c in kotak sec. they told me a/c oppening charge 750. but when i open my new a/c in kotak sec. charge from me rs 1500. a/c opening charge + check bouncing 1200+350.

so my opinion don''t open demat a/c in kotak sec. bcoz many hidden charge in kotak sec....

93.1. kotak securities  Nov 6, 2013 2:22:08 PM IST | 

Hi Uday,

We apologize for the inconvenience caused. We request you to share your client id & contact details with us at Email so our concerned team can get in touch with you and address all your concerns to your satisfaction.

Regards,
Team Kotak Securities.

92. Shabeer  Nov 4, 2013 12:51:55 PM IST |  Reply 

Trading Platform is not upto the standard and no pop up share tips. Everytime, we need to open the tips tab by that time stock might have gone up or down.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average

92.1. kotak securities  Nov 6, 2013 2:20:13 PM IST | 

Hi Shabeer,

We regret the inconvenience caused. We request you to share your client id & contact details with us at Email so our customer care executive can get in touch with you and address your concern at the earliest.

Regards,
Team Kotak Securities.

91. deb  Oct 30, 2013 11:44:12 PM IST |  Reply 

hi iam a sub broker of kotak my rm often tells lies to me please do not provide such rm beackotak is unique

91.1. kotak securities  Oct 31, 2013 5:36:58 PM IST | 

Hi Deb,

We would like to understand the matter and address your concerns. Kindly share your branch code along with your personal details at Email for us to get in touch with you.

Regards,
Team Kotak Securities

90. uday  Oct 23, 2013 8:07:49 PM IST |  Reply 

I have 2 account, SBICAP & KOTAK..
AS MY OPINION SBI IS BEST FOR ME
BCOZ- BROKERAGE CHARGE,,,, KOTAK MINIMUM CHARGE RS 21 & SBICAP MINIMUM CHARGE 5 PAISA .........

89. bbkk  Oct 18, 2013 3:06:28 AM IST |  Reply 

is there any margin loan facility ? if yes whst int.rate?

88. uday  Oct 16, 2013 7:53:08 AM IST |  Reply 

brokerage charge the hole day or per order ?

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