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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 74 votes
Rated 2.9 stars Rated 2.7 stars Rated 2.8 stars Rated 3.3 stars Rated 3.2 stars Rate
              

138. VIV  Oct 20, 2014 2:46:21 PM IST |  Reply 

THE WORST COMPANY . I EVER VISITED . THEY ARE TOTALLY FRAUD . KAHENGE KUCH KARENGE KUCH . I BET AAP JO BHI MARJIN INHE DOGE YAKEENAN YE PEE JAYENGE . DACOIT HAI SALE . CHOR

138.1. kotak securities  Oct 21, 2014 10:35:57 AM IST | 

Hi Viv,

We would like to understand the matter and address your concern. Request you to share your client ID and contact details at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

137. rakesh  Oct 11, 2014 2:21:26 PM IST |  Reply 

Hi sir
I m really very with the services of kotak, however the look of your online trading portal is really very bad.it look like a student of 10th standard has designed it. At least look some other site what website at least you can learn from them. Please improve it if you really wanna customer to be with you.

137.1. kotak securities  Oct 14, 2014 12:04:12 PM IST | 

Hi Rakesh,

Thank you for writing to us. Your feedback has been noted.

Regards,
Team Kotak Securities

136. Sachin  Oct 4, 2014 12:21:17 AM IST |  Reply 

I am going to close my 1 year old account with Kotak, they are charging 4 times more brokerage on small scrips below 10rs.
Its better to open account with discount brokers.

136.1. kotak securities  Oct 6, 2014 6:39:48 PM IST | 

Hi Sachin,

We are keen on connecting with you to address the concerns you have highlighted in the post. Please share with us your client ID and contact details at Email so we can get in touch soon.

Regards,
Team Kotak Securities

135. Pink Moni Bordoloi  Oct 3, 2014 5:46:23 PM IST |  Reply 

hi, i want to know about a 3 in 1 trading accont plz guide

134. subrat  Sep 26, 2014 1:37:27 AM IST |  Reply 

Sir, Can I open only trading account with kotak securities??

134.1. subrat  Oct 7, 2014 11:35:43 PM IST | 

Sir, please tell me whether I can open only trading account, without demat account. Please answer yes/no

133. Alpa  Sep 24, 2014 10:43:22 PM IST |  Reply 

I wanted to open an Trading account. So choose to go with Kotak and now I am repenting for this decision. I was told that my account will be activated in 8 days and I paid full money.. today is 40th day.. DP account is opened but they are HARASSING me for activating my trading account.. Pathetic Brokerage firm.. PLS DONT GO WITH KOTAK .. I am seriously planning to shift...

133.1. kotak securities  Sep 25, 2014 1:39:51 PM IST | 

Hi Alpa,

We regret the inconvenience caused. Please share your client ID and contact details with us at Email for our customer service team to connect with you and resolve your matter at the earliest.

Regards,
Team Kotak Securities.

132. Rohit Awasthi  Sep 18, 2014 9:26:26 AM IST |  Reply 

TOO Much High Brokerages.... Just Too MUCH.. 2.5% Brokerages applied to my tradings.

I traded IRB Infra share INTRADAY at around 255 and brokerages were around 6.40 Rs. WORST BROKERAGES EVER. THEY TOLD THat brokerages for INTRADAY is 0.049 %, But calculating Intraday brokerages with comparing 2.5 percent and 21 Rs and Delivery Brokerages. WORST...

132.1. kotak securities  Sep 19, 2014 12:26:32 PM IST | 

Hi Rohit,

We would like to understand your concerns in further detail. Request you to please share your client ID and contact details at Email for us to get in touch with you at the earliest.

Regards,
Team Kotak Securities

131. Aditya  Sep 18, 2014 2:13:50 AM IST |  Reply 

In few days I was about to open a demat account with Kotak securities, but here it seems they are hidden charges and not good for beginner investors.

131.1. kotak securities  Sep 19, 2014 12:21:46 PM IST | 

Hi Aditya,

We request you to share your contact details at Email so that we can connect with you and address your concerns as soon as possible.

Regards,
Team Kotak Securities

130. Vishnu Vardhan  Sep 15, 2014 7:35:53 AM IST |  Reply 

I''m trading in Kotak Securities for more than 2 years. I didn''t have any problem initially, but, whenever I''m going for some customer support I''m seriously disappointed. I recently opted to change my offline account to an online account. I have given all the necessary papers there is no proper response from them whenever I''m trying to contact. They actually told the processing time would be 2 days, but, its been 15 days since i submitted the forms. I''m seriously disappointed with their service. If no proper action is taken in the next few days, i have no other option than quitting Kotak Securities.

130.1. kotak securities  Sep 15, 2014 6:27:42 PM IST | 

Hi Vishnu,

We are keen on understanding the matter and addressing the concerns that you may have. Kindly share your client ID and contact details with us at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

129. Yogesh  Sep 13, 2014 4:59:32 PM IST |  Reply 

I thought to open my account in Kotak securities as their on paper brokerages are very less for intra day trading....But after seeing all of these comments I am not opening the account...Thanks for all for posting and letting know others the actual situation...

129.1. kotak securities  Sep 15, 2014 6:13:47 PM IST | 

Hi Yogesh,

Please share your contact details with us at Email so that we can get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

128. singh  Sep 11, 2014 4:59:43 PM IST |  Reply 

very very poor i want to rate -5/5
lot of hidden charges, very bad service
very high brokerage. you can''t make profit with kotak
they never tell truth always fake commitments
continue balance deducting when ask for charges they will tell you for this for that this mention there you can check it go with link uuffufff so i don''t it
i opened a a/c with RKSV now i happy with RKSV
i applied for closed my kotak a/c but kotak is not closing it..i lost of money so please don''t go with Kotak

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

128.1. kotak securities  Sep 12, 2014 10:02:59 AM IST | 

Hi Mr.Singh,

We regret the inconvenience caused. Request you to please share your client ID & contact details with us at Email for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

127. Amit  Sep 7, 2014 1:06:18 PM IST |  Reply 

I hv open my a/c before 2 month
And now my balance is only rs 3015.47 /-
Left in my trading a/ c
After selling my whole holding
As i am a student
I am shock to c this.. .
Lots of hidden charge....
So dear....never open in this

126. Piyush  Aug 28, 2014 7:08:44 PM IST |  Reply 

My experience with kotak securities is worst i never suggest any one for kotak. Whatever they say they never follow. Even i got mail from there side that they will remove maximum brokerage concept from my account then also they are charging as the same, no meaning of there words, Now i am going to close the account.

126.1. kotak securities  Sep 1, 2014 6:46:43 PM IST | 

Dear Piyush,

Request you to share your client ID and contact details with us at Email for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

125. ANITA  Aug 14, 2014 9:05:41 PM IST |  Reply 

Bahut hi bakwas Company hai AC opening ke waqt sirf brokerage batate hai phir welcome letter mai kai faltu charges invocation of pledge 0.4% minimum 30/-pledge charges0.5% minimum 30/-AMC to 600/-debit transaction 0.4% hai minum 27 rupe to katenge hi baqi rema dema certificate woh bhi kat ta rahega pehle bolenge trinity mai saving ac zero balance hai par wahan bhi katenge amc JHHHOTA BANK !!! aur kitne aur kaise charges katenge agar aap C.A. hai tab bhi nahi samajh payenge !!! mat khulwana doston !!! please ...

125.1. kotak securities  Aug 19, 2014 12:42:21 PM IST | 

Hi Anita,

We regret the inconvenience caused. Please share with us your client ID and contact details at Email for our customer service team to connect with you and resolve your matter at the earliest.

Regards,
Team Kotak Securities.

125.2. Rajeev  Aug 21, 2014 10:32:27 AM IST | 

Hi Anita,

I''m beginner in this field, where u think to open demat/trading account.

124. murthy  Aug 12, 2014 10:24:42 PM IST |  Reply 

AMC is high compared to other brokers. hidden charges are more.unable to understand the charges.for small amount traders it is not at beneficial.i would not recommend this. iam planning to shift to inida bulls.

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - below average

123. Anil Sharma  Aug 7, 2014 1:40:19 PM IST |  Reply 

Can you please define how you are calculating your intraday brokerage charges.
Like if i BUY 100 share @ 56 and SELL 100 share @57, then how you calculate brokerages.
Note:I am existing customer of Kotak Securites

123.1. venkateshwara  Oct 28, 2014 1:25:25 AM IST | 

Hai Anill Sharma,
your Total Turnover is 11,300 and your intraday brokerage of 0.5% will be (11,300 *0.5/100 = 56.50 )

122. Subrat  Aug 6, 2014 8:31:46 PM IST |  Reply 

I have account with Kotak securities. I am not frequent trader, so their customer care called me and told me that if I do not trade atleast once in 3 months my account will be blocked. They did not tell that to me during account opening
IT WAS REALLY DISSAPOINTING

122.1. kotak securities  Aug 7, 2014 11:28:18 AM IST | 

Hi Subrat,

We are keen on understanding the matter and addressing the concerns that you may have. Kindly share your client ID and contact details with us at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

121. jomit  Jul 29, 2014 10:02:50 AM IST |  Reply 

after seeing all the review i decided not to open an account

121.1. kotak securities  Jul 30, 2014 12:06:28 PM IST | 

Hi Jomit,

We would like to clarify your concerns. Please share your contact details at Email for us to get in touch with you.

Regards,
Team Kotak Securities

120. ANITA GUPTA  Jul 22, 2014 1:01:01 PM IST |  Reply 

Demat to Bank transfer fund takes 1 day, no square off option, Hidden brokerages very high. No option for choosing Intraday/Delivery. Actual brokerages are much higher than stated above.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

120.1. kotak securities  Jul 23, 2014 11:55:47 AM IST | 

Hi Anita,

We request you to please share your client ID and contact details with us at Email so our customer care team can get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

119. Harsh Vardhan Shrotriya  Jul 15, 2014 1:27:48 PM IST |  Reply 

Hi,

Please AVOID Kotak Securities!! I am an existing customer(DP ID with Kotak Securities: IN300214) and how I pity myself for choosing this bank. They will NOT tell you all the charges and hidden charges will start appearing in your account 3 months after your purchases. So, if you do not follow your transactions carefully, they will slowly bleed you.
AVOID at all costs.

119.1. kotak securities  Jul 16, 2014 10:41:31 AM IST | 

Hi Harsh,

Thank you for sharing your details with us. Our customer service team will get in touch to understand and address your concerns at the earliest.

Regards,
Team Kotak Securities.

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