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Kotak Securities Stock Trading, Demat, Brokerage and Reviews


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Kotak Securities Ltd

Kotak Securities Ltd, a subsidiary of Kotak Mahindra Bank was founded in 1994. They offers stock broking services and distributes financial products in India. They have 1209 branches, franchisees and satellite offices offers services to 11.95 Lakh cu... Know more about Kotak Securities Ltd

Kotak Securities Stock Broker Review Ratings

119 votes  Rate Kotak Securities

Overall Rating Fees Brokerage Usability Customer Service
Rated 2.7 stars Rated 2.5 stars Rated 2.5 stars Rated 3.4 stars Rated 3.0 stars
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233. Sachin  Aug 29, 2016 9:51:27 AM IST Reply
HORRIBLE PEOPLE - NOT FIT TO RUN THIS BUSINESS. PLEASE STAY AWAY TO DO JUSTICE TO YOUR MONEY AND YOUR TIME.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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232. Sachin  Aug 29, 2016 9:45:31 AM IST Reply
HORRIBLE is the one word to describe Kotak Securities!

I made a blunder in selecting this non-sense as my 3-in-1 account provider and I repent every bit of that decision. here''s why:

1) Their pricing in not transparent - can''t understand their DP charges & are really really high
2) No person with some common sense will approve this kind of website. They are simply horrible to use. You are in the middle of a maze when you login. Logging in itself is a funny thing.
3) You don''t know how much money of yours is available to trade. They don;t show you as they mix it up with their margin amount, so you are clueless about your own money and may end up using their margin money. They can''t do even a 50 Rs calculator''s job!
4) For any transaction to reflect in your ledger, you need to wait for 3 to 5 days. Even some third grade charity company will have better efficiency.
5) They can''t show you the list of transactions sorted by date - would you believe?

Their trading website and their operations, gives you a feeling that you are living in 1900s.

They are not fit to run this kind of business and PLEASE STAY AWAY FROM THEM!

I had to move to another broker, which I will not mention to give more credibility to this review.
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231. Srinivas  Aug 3, 2016 4:22:51 PM IST Reply
we will get the mails from back end for the transactions we didn''t do. When a premarket order is kept with a stoploss they will sell the shares at their interested price. their dealers doesn''t follow the stop loss process. Their team doesn''t know asba process.

As ususual useless customer care and escalations team.

When a script is purchased 2-3 times in a day when it''s falling they will charge a transaction charge of 24 rupees minimum for the brokerage.
There is no transparency in the process they do

Finally useless is the oneword we can say

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor
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230. venkateswaran  Aug 3, 2016 12:50:32 PM IST Reply
They increased AMC by 180 INR per year now, the new AMC is 780 INR. They have told the AMC is 600 per year when I opened the account 2 months ago. I am okay with the brokerage they charge for equity delivery because they provide good service, but this AMC is too much to ask. Planning to close the account once I find a better broker.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Below Average
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230.1. srinivas  Aug 3, 2016 4:18:03 PM IST
better take sharekhan. They will offer you a brokerage of 0.02 and 0.2 for intraday and delivery. They i.e if you purchase a share 5 times in a day in kotak we need to pay the minimum transaction charge 21*5=105).

where as in sharekhan we get the brokerage based on the sum of script purchases and its brokerage greaterthan or lessthan minimum charge
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229. venkateswaran  Aug 3, 2016 12:46:27 PM IST Reply
They have recently increased the AMC for the demat account. Please update the website. Brokerage is very high. I have an account with them, planning to close it once I find a better broking firm. It is no more 600 INR, it is 65 INR pm which is 780 INR plus taxes.

They have lot of advantages such as 3-in-1 a/c, good trading platform, but brokerage of 0.49 per cent for delivery and AMC for 780 is way too much.
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228. padma  Aug 2, 2016 8:01:16 PM IST Reply
I am not getting any details regarding brokerage commission ,etc overall I didn''t like

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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227. M.Chandrashekhar  Jul 15, 2016 10:27:21 AM IST Reply
Brokerage is very high.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average
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227.1. Jayant baid  Aug 23, 2016 12:23:05 AM IST
call ys chandrasekhar
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226. Ruchika  Jul 10, 2016 12:48:22 PM IST Reply
I trade through their Mobile Application which is extremely user friendly. Even the Laptop Application KEAT is very good. They allow stock margin for F&O whereas discount brokers do not allow that, so I do not have to pay in cash.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
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225. abcdef  May 12, 2016 2:44:59 PM IST Reply
Worst broker service ever in the history of trading. Wish I had some -ve stars rating since it deserved that. they took 15+ days to open my account. The site is confusing and when you will call customer care, The representative seems that they are from other world. Few times they took 20+ minutes to help me out.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
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224. Pranay  May 6, 2016 12:23:16 AM IST Reply
Never go with Kotak Securities... Poor service as compare with other Securities...
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224.1. Jayant baid  Aug 22, 2016 11:56:19 PM IST
u can see our service we provide online trading and we provide delivery scrips for investment....
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224.2. Jayant baid  Aug 23, 2016 12:18:37 AM IST
call us fr online trading best services
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223. Pranay  Apr 29, 2016 9:37:19 PM IST Reply
Very slow service....I am a account holder in Kotak securities for nearby last four year... My client I''d is 2RGY6...LAST SATURDAY I REQUEST TO KOTAK SECURITIES my account transfer from offline to online.. But after 7 days they will not transfer my account .. And they provide not any information related to this...
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222. prakash  Apr 25, 2016 12:06:31 PM IST Reply
i thought of opening trading&demat account with kotak, but seeing all these negative reviews by the kotak customers I changed my mind and don''''t want to waste my hard earned money and now I have to look for another broking
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222.1. Jayant baid  Aug 23, 2016 12:21:35 AM IST
prakash ji see our services give us the chance to make u satisfy with our services...
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221. Jalpesh Kamdar  Apr 22, 2016 8:01:15 PM IST Reply
Dear all friends...
Never ever go with Kotak Securities....Too much Hidden charges and indirectly they are eating your invested money....Be careful....If u are doing bulk buying or selling....Be careful....Making all customers fulish.....I lost too much money....I suddenly check all statements and be alert and stop doing stock dealing.....They are playing with your valuable money....
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220. HARI  Apr 16, 2016 9:25:46 AM IST Reply
I AM KOTAK SECURITES TRADING ACCOUNT HOLDER .. I SELL MY SHARES ON MONDAY... AND GIVEN REQUEST FOR MONEY TRANSFER ON WEDNESDAY....
BUT TILL NOW 4 DAYS GONE MONEY NOT TRANFERED.. I CONTACT THE CUSTOMER CARE THEY SAYING AFTER HOLDIAYS EXAMPLE IF 10 DAYS HOLIDAYS I WILL GET MY MONEY AFTER 10 DAYS ONLY .... VERY POOR TREATMENT...
MONET TRANSFER FOR KOTAK SECURITIES FROM BANK TO EQUITY IMMEDIATELY DOING BUT FROM EQUITY TO BANK POOR RESPONSE.. POOR TREATMENT... BE AWARE ....
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219. Rahul Gautam  Apr 5, 2016 10:56:14 PM IST Reply
It''s not for trading. Brokerage + taxes will surely make you cry.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Average
Overall Experience - Average
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218. praveen  Mar 23, 2016 9:22:24 PM IST Reply
I HAVE A KOTAK SECURITIES ACCOUNT LINKED TO INDUSIND BANK. brokerage before levies is rs 201.65 .how can i sell this rate in intraday .plz solve my problem
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217. SMIT  Mar 23, 2016 4:00:37 PM IST Reply
My Clint id at Kotak is SM_NA_1994.as of my experience as customer i just want to say "Kotak is injurious for your financial health"

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
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217.1. kotak securities  Mar 28, 2016 12:33:06 PM IST
Hi Smit,

We regret the inconvenience caused. Please be assured that we will look into the matter and address your concerns at the earliest.

Regards,
Team Kotak Securities
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216. Swapna Gokhale  Mar 23, 2016 2:00:40 PM IST Reply
Before few days I filed up the form in order to open Demat with Kotak. Unfortunately they entered wrong e-mail id due to which I couldn''t get the half part of the password required for activation. However after I filed up new form with correct e-mail id, just before 4-5 days....till date my e-mail id is not yet updated....most interestingly branch person is confirming me that it''s already updated....
Lot of miscommunication....
Not able to activate my demat yet....
I don''t know how long I will have to wait...
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215. ANANT KAME  Mar 15, 2016 11:50:11 AM IST Reply
i have an kotak security account I had relized that there are charges are from security side but also from demat side also, single transaction 31 rupees owwwwh. I had shocked ,I had free demat plus treading account but later on charging the demat fee 31 per single transaction . so I also had icici demat plus treading account it is also worst incase means kotak and icici are brothers but kotak security experience is very poor,so for this I am closing this account ASAP.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Below Average
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215.1. Ankit Jain  May 28, 2016 1:59:32 PM IST
All review are right dont open an account in kotak securities nd dont open account in kotak bank. This bank is begger nd chor bank which customer care is also chargeble nd the charges are too high as compared to other securitie nd there customer care I dont ever express their service mind blowing u speak but they not listen nd hold ur phone nd cut ur phone after 15 min nd u also loss ur phone balance such a bank which frustrate custome salute the person who develop such a chor bank in india for lotto indian customer rupees
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215.2. Ankit Jain  May 28, 2016 2:05:51 PM IST
Today I call customer care 3 times nd they put on hold for seprately 15 min each nd dont know my question answer nd cut phone after hold nd my 60 rs balance cut from my account I dont express my frustration about kotak bank nd secuities nd I shout on me for the time when I open an Account in such a f**k off banking.
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214. tushar jagtap  Feb 23, 2016 11:17:32 PM IST Reply
Kotak is best then sbi cap

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
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214.1. kotak securities  Feb 24, 2016 5:34:22 PM IST
Hi Tushar,

Thanks for your kind words. Your feedback is noted and shared with the concerned team.

Regards,
Team Kotak Securities

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