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 Kotak Securities Customer Reviews, Complaints, Experiences & True Feedback

Kotak Securities Ltd

Incorporated in 1994, Kotak Securities is a full services broker part of popular India based Kotak Mahindra Bank. The bank has over 1400 branches across India servicing more than 8 lakh customers. Kotak Securities Limited is among the largest trad... Know more about Kotak Securities Ltd

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 74 votes
Rated 2.9 stars Rated 2.7 stars Rated 2.8 stars Rated 3.3 stars Rated 3.2 stars Rate
              

158. MANISH NAWAB  Jan 30, 2015 4:34:36 PM IST |  Reply 

IN FUTCHER I PROMISE I CANT SUGESS ANYONE TO DO WORK WITH KOTAKSECURITY AND KOTAKBANK THEY BOTH ARE CHOOSSING CUSTEMERS HARD WORK MONEY I AM HANDICAP PERSON

157. MANISH NAWAB  Jan 30, 2015 4:17:09 PM IST |  Reply 

KOTAKBANK ANAD KOTAK SECURITY BOTH ARE TOTALLY FROUD IN THE CUSTEMER RILATIONSHIP THEIR MANAGER AND ALL TEAM ARE HAVING A TARGET SO THEY FULL FILL FOR THEIR TARGET THEY ARE FRODING WITH CUSTOMER THEY ARE TOTALLY WRONG PROMISE AND MISGUIDE AND YOUR COSTMER CARE OFFICERS ARE ANSWERING LIKYOU JOIN WITH KOTAK FIRST YOU READ FULL FORM AGAR YOUR MONEY IS HARDWORK I AM CLOSING MY ACCOUNT ON MONDAY

156. prashanth  Jan 21, 2015 6:00:07 PM IST |  Reply 

Avoid if you want to your hard earned money. I already opened a account with zerodha, currently selling my holdings one by one and transferring them to zerodha.

156.1. kotak securities  Jan 22, 2015 1:43:51 PM IST | 

Hi Prashanth,

We would like to connect with you to address the concerns you have highlighted in the post. Request you to share your client ID and contact details with us at Email for us to get in touch with you.

Regards,
Team Kotak Securities

155. k mohanan  Jan 15, 2015 7:28:08 PM IST |  Reply 

By reading all these, I decided not to join kotak.

154. gurumurthy  Jan 9, 2015 11:43:22 AM IST |  Reply 

Kotak charges very high brokerages.very very poor

154.1. kotak securities  Jan 9, 2015 5:18:24 PM IST | 

Hi Gurumurthy,

We would like to understand the matter and address your concerns. Kindly share your client ID and contact details at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

153. Suresh  Jan 5, 2015 1:30:26 PM IST |  Reply 

How to convert my demat account to BSDA account??

152. Dipankar  Jan 3, 2015 2:06:22 PM IST |  Reply 

Hi
At time a/c open they have nt say the hidden brokerage..now they are taking 2% brokerage per unit extra 21/-. Strange..

152.1. kotak securities  Jan 5, 2015 12:57:57 PM IST | 

Hi Dipankar,

We would like to connect with you to resolve the matters you have highlighted in the post. Request you to share your client ID and contact details at Email for us to get in touch with you.

Regards,
Team Kotak Securities

151. Dipankar chakraborty  Jan 3, 2015 1:36:52 PM IST |  Reply 

I am a During trading 2% brokerage is applied. Bt website is nt showing thst. I am operating thru an authorised kotak advisor. Pls help

150. Samirr  Jan 3, 2015 12:40:42 AM IST |  Reply 

hi,

it is strange that they don''t have simple intraday.
its horrible.
even their FAQs are not clear. also, I don''t see any my current brokerage anywhere in my account. strange.

150.1. kotak securities  Jan 5, 2015 12:56:35 PM IST | 

Hi Samirr,

We request you to share your client ID and contact details with us at Email for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

149. yash  Jan 1, 2015 11:06:04 AM IST |  Reply 

Can I open Basic Service Demat account??
Please send me downlink if possible

148. Namdeo shinde  Dec 30, 2014 7:05:00 PM IST |  Reply 

hi,

kotak securities is relay very bad. they initially told mi brokerage rate 2/intraday and 20/delivery paise per 100. but when i trade it is not reality they charge more.


why they not cleared initially minimum 21/- clause.
at the time of account opening.

i am moving to another brokerage firm
please do not open account with kotak.
very high brokerage rate.


148.1. kotak securities  Dec 31, 2014 1:03:16 PM IST | 

Hi Namdeo,

We request you to share your client ID and contact details at Email so that we can connect with you and address your concerns as soon as possible.

Regards,
Team Kotak Securities

147. mayur pandey  Dec 18, 2014 9:46:44 AM IST |  Reply 

worst company sab charges hidden hai pehle apko trading k liye securities ko pay karne hoge aur fir kotak bank ko yani agar aap 1000 rs ka value share lete ho to buy k liye 27+27 dene honge aur sell k 27+27 yani total 108 rs means aap 10.8 percent pay kar rahw ho

147.1. kotak securities  Dec 19, 2014 9:30:23 AM IST | 

Hi Mayur,

Request you share your client ID and contact details with us at Email for our customer service team to connect with you and resolve your matter at the earliest.

Regards,
Team Kotak Securities

146. GA  Nov 22, 2014 12:55:04 AM IST |  Reply 

Kotak charges very high brokerages. When you contact customer care, they say visit your branch for brokerage details. They have also reduced prepaid brokerage plans! Too expensive...thinking of closing account

146.1. kotak securities  Nov 24, 2014 3:04:55 PM IST | 

Hi GA,

We regret the inconvenience caused. Please share your client ID and contact details with us at Email for our team to connect with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

145. dheeraj  Nov 16, 2014 9:31:21 AM IST |  Reply 

Kotak will make you fool if you directly go to them and ask for opening demat account and there customer support is very poor they will not tell you clear reply. They always reply that you have to go to branch for any thing you ask for.
Ultimate bakwas.
I am closing my account with them.

145.1. kotak securities  Nov 17, 2014 10:59:38 AM IST | 

Hi Dheeraj,

We regret the inconvenience caused. Request you to please share your client ID & contact details with us at Email for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities

145.2. Sindhu  Jan 27, 2015 11:22:40 PM IST | 

Even I have same problem. The worst customer support I have ever seen. No one is responding. Not even helping in the deactivation of this WASTE Demat account.

144. nks  Nov 12, 2014 1:40:18 PM IST |  Reply 

Dear Friends,
Kotak minimum brokerage charge is Rs.21/- either it is delivery or intraday. I suggest management of kotak securites ltd. to remove this minimum charges of Rs.21/- immediately.
nks

143. prashanth  Nov 11, 2014 5:37:13 PM IST |  Reply 

customer support is poor,BROKERAGES are high. need to move to a different broker, been with them for 9 years now

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

142. prashanth  Nov 11, 2014 5:35:05 PM IST |  Reply 

I am with kotak for the last 9 years, overall very disappointed with the service. Looking to move to ventura as the brokerages are reasonable and reaserach sms are provided.

141. VISHWAS  Nov 6, 2014 2:55:02 PM IST |  Reply 

Dear Sir,

I opened Offline Demat Account instead of online account.so i cant place
an order.. the requested to agent convert to offline to online.. than he told i have close offline account than i have open fresh online account with account opening fees 750.00.. and he told if want to make an transaction online i should i have balance of 100000.00 or shares of this much amount...please suggest me

140. Rakesh  Oct 29, 2014 4:32:56 PM IST |  Reply 

hi

Lack of brokers trading knowledge, profitability very very low, I am not happy with this. I used this passed 4yrs my overall profitability ration is 5% out of 100%. very poor.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Very Poor

140.1. kotak securities  Oct 30, 2014 1:07:49 PM IST | 

Hi Rakesh,

We would like to understand the matter and address your concerns. Kindly share your client ID and contact details with us at Email so that our customer service team can get in touch with you.

Regards,
Team Kotak Securities

139. Venkat  Oct 25, 2014 11:50:43 AM IST |  Reply 

Very very high brokerage for retail investors with the 21/- minimum brokerage of one executed order.

If you invest 1000/-, buy brokarage sell brokarage and DP account ITS SEVEN VERY VERY HIGH).

Then how can you earn profit.
If you want to invest 1lack rupees in stock market you won''t invest on only one stock on one day so brokerage is very very high.

Even though you got 10% profit you need to pay 7% brokerage so waste of using it.



Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Very Poor

139.1. kotak securities  Oct 27, 2014 1:25:04 PM IST | 

Hi Venkat,

We would like to connect with you to address the concerns you have highlighted in the post. Please share with us your client ID and contact details at Email so we can get in touch soon.

Regards,
Team Kotak Securities

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