ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi...
Stock Broker Review Ratings
284. ANIL CHHABRA May 16, 2012 7:13:30 PM IST | Reply
VERY BAD EXPERIANCE.WILL NEVER GO WITH ICICI DIRECT.BROKERAGE IS VERY HIGH. SERVICE IS POOR.THERE IS NO ONE TO HELP THE CUSTOMER.NEVER PICK THE CUSTOMER PHONE.OVERALL EXPERIANCE IS VERY POOR.-ANIL CHHABRA
283. Mahesh Chand Sharma May 02, 2012 5:14:11 PM IST | Reply
Never go for ICICIdirect as service is too bad. I am trying custmer care as well as personal numbers but NO responce made by any officer since last Two Month to meet & clear my problem.
ICICI direct has highest brokerage, abnormally high annual charges with very basic features. Other than these basic problems the biggest problem is the frequent technical snags when the website becomes unavailable.
Closing an account with ICICIdirect also is a time consuming affair. It involved 3 or 4 visits to ICICIdirect office and ICICI Bank, which is quite inconvenient for a person working in some concern. Unfortunately like all ICICI group companies ICICIdirect is only intersted in making profits without bothering to provide proper services.
brokerage is HIGH compared to others.. they provide the BEST quality service . However, brokerage makes the overall rating WORSER than anything.. ICICI should make a note on our comments n should act IMMEDIATELY 2 gain their customers' satisfaction.. this is not a suggestion or a request. we customers DO EXPECT from ICICI a lot as we like ur service.. if the brokerage is reduced a little, we would be satisfied. make it done ASAP
Brokerage - Very Poor Account Maintenance Fees - Above Average Website Usability - Above Average Customer Service - Average Overall Experience - Average
I HAVE HAD A VERY DISSATISFACTORY RELATIONSHIP WITH ICICI DIRECT DUE TO THEIR UNRELIABLE TRADIND PLATFORM(THAT CAN FAIL JUST WHEN YOU NEED IT THE MOST), EXTREMELY HIGH BROKERAGE CHARGES AND APPALLING BUSINESS ETHICS.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
ITS A GOOD CONSOLE. BUT THE CHARGES ARE TOO HIGH. ICICI DIRECT PROVIDES SO MANY JUSTIFICATIONS FOR THAT. BUT WHEN THERE ARE OTHER PLATFORMS WHICH PROVIDE LOWER CHARGES, WHY SHOULD WE GO FOR THIS ONE? PLEASE DONT CHOOSE ICICI DIRECT IF YOU CAN.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Excellent Customer Service - Average Overall Experience - Very Poor
275. SAURABH SHARMA Dec 06, 2011 9:13:35 AM IST | Reply
What Ican make out is that ICICIDIRECT.COM is good for Investors and not for Traders..............as the Brokerage charges are too high
274. AK TYAGI Dec 01, 2011 11:47:49 PM IST | Reply
Maintenance fee is very high in comparision to others. Brockerage is also very high in comparision to others. Website usability is not comfortable, one has to nevigate here and there. Customer service is not so good but satisfactory. Overall experience is very poor due to some hidden costs also.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Customer Service - Average Overall Experience - Very Poor
I was using ICICIDirect for 8 years(and still have the account). However because of their high brokerage charges(0.55% for cash, 0.05% for intra day and 100+ rupees per option lot); I have moved to Zerodha. These guys gave me a login id and password for nse site and I now trade directly on nse site for 20 rupees flat brokerage.
However, since Zerodha does not support BSE stocks, I still trade on ICICI for BSE. Once they start BSE trading, I will shut down ICICI!
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Customer Service - Average Overall Experience - Very Poor
Fantastic Experience so far. I am a trader/ investor since last 05 yrs and tested almost all possible platforms but ICICIdirect.com is the BEST.
Brokerage - Average Account Maintenance Fees - Excellent Website Usability - Excellent Customer Service - Excellent Overall Experience - Excellent
271. BIPIN GAUTAM Oct 20, 2011 12:16:39 AM IST | Reply
THEIR BROKERAGE ARE SO MUCH EXPENSIVE U WILL SEE ABOUT 0.05% OR WHAT EVER BUT WHEN U TRADE & AFTER THE MRKTS GET CLOSE AUR JAB HISAAB KARENGE THEN U WILL FIND THAT THEY HAVE CHARGED ABOUT 25% BROKERAGE ON UR EARNINGS ON UR PROFIT.
SWICTH ON TO R K GLOBAL. IT WILL REALLY SAVE UR COST OF TRADING & HENCE AS UR COST IS NEGLEGIBLE UR PROFITS WILL BIG.
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Below Average Overall Experience - Very Poor
270. Shreedhar Oct 16, 2011 10:20:52 PM IST | Reply
Site is very good. Options are really well organised. You have all type trading options. Only concerns is there customer service. their phone banking and call and trade is very poor. Fees are little higher side. otherwise it is a best site.
Brokerage - Average Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Very Poor Overall Experience - Below Average
269. Deepak Dudi Oct 06, 2011 1:19:55 PM IST | Reply
Very poor do not recommend to any one otherwise you will be in trouble like me....very high brokerage and lot many hidden costs. only because of their very high brokerage their client are unsatisfy
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Good. Customer Service - Good. But They give me wrong detail and i loos my money. Overall Experience - Very Poor
268. C Ghatol Oct 03, 2011 10:13:09 AM IST | Reply
Off line customer service is poor compared to online service.
The service remains excellent as long as you do not face any problems. No sooner you are stuck the service turns poor..!!
The best feature is you can continue operating without any problems for a long stretch of time.
Also the Stock recommendations are poor and unreliable. Better rethink your strategy no sooner the stock comes on ICICI Direct Buy list ..!!
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Excellent Customer Service - Average Overall Experience - Above Average
267. ICICIHater Oct 03, 2011 12:04:57 AM IST | Reply
I have had a bad experience with ICICI all the time.. they are more interested in cheating than running a good comapny. They play on people with lesser knowledge and try to earn money which is sick!!!
go to hell ICICI
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
AMC when one buy and sell more than 2000000/- worth of shares in a year in delivery it should be free.
Brokerage its too high for both intra and delivery. one playing in intra cant get out in small fluctuation due to this. website the new website and low bandwidth option are ok than old one. but still in period of crunch time like heavy market fall or rally it wont open. they dont provide odin diet software
customer service first 25 call are free than the charge you. even after charging such high brokerage the charge you for call and trade.
icici is one of the best bank in India but if u want to trade please choose any other service
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Below Average Overall Experience - Below Average