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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 229 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

62. D.VIJAYAKUMAR  Dec 06, 2007 2:27:43 PM IST |  Reply 

ICICI On line Trading is always better but some times it is very worst. We could not access the trade page when sensex changes fast. For example today 06-12-2007 it is not at all working from morning to till 2.30 P.M. It it like this

Dear Customer,
Currently you cannot login to Equity trading due to technical Reasons.You will not be able to access your account till 14:30 Hrs on December 06, 2007. We apologise for the inconvenience caused to you.

ICICIdirect.com




61. Deep  Dec 06, 2007 10:39:35 AM IST |  Reply 

ICICIDirect website is frequently going down nowadays that to in trading time. The website loads very slow that to Im using broadband connection. This kind of cheap online service is not at all accepted. Inspite of many complaints to their customer services, no improvements happened. One cannot keep calling them to trade.

Any suggestions on where to complain against ICICIDirect?

60. dharique  Dec 04, 2007 11:31:43 AM IST |  Reply 

i have demat a/c with icici.
good service.
all in one packages is good.
in ipo no application procedure.
but........
good service in only online.no correct response in customer service.
i applied for a/c statement for IT report.
after long days i m not get it......

59. Mr Chintamani  Dec 03, 2007 12:27:11 PM IST |  Reply 

I am having demat in icicidirect.
Can i buy shares & sell shares on same day(day trading
).As it requires 3 days to get shares in account
so please clarify someone

58. SUHAS  Nov 30, 2007 10:11:25 PM IST |  Reply 

Hi guys
i done regular trading much
But i am interested in day trading
i am having demat in icicidirect
can some one tell me how to buy shares & sell shares on same day.
As it requires 3 days to get in account
so please clarify someone

57. Pavan Kumar  Nov 30, 2007 12:01:14 PM IST |  Reply 

IDBIPaisabuilder Salesperson Mr Srinivas cheated us

A group of 5 customers, we were given false promises that opening charges will be refunded or adjusted against brokerage at end of 3 months. This influenced us to open account with IDBI Paisabuilder, unfortunately this peron kept on saying that he will ensure that this will happen and after 5 months we are told that the scheme is not applicable to our accounts and is not accepting any calls after this. we feel cheated that a respectable entity like IDBIPaisabuider is having such employees who are ready to give false commitments and promises. I would like to advice all customers to ask for written confirmation so that such issues are avoided. These days every corporate entity sends its salesperson and we accept what the sales person says, its really unfortunate that IDBIPaisabuilder is also doing same things. I request if any one can tell me what to do and how can I take appropriate action against such false promises and also get our money back.

56. RITUVARMA  Nov 30, 2007 9:19:47 AM IST |  Reply 

i have wonderful experience with icici direct. com. it is best brokerage house in india. happy investing

55. Ganesh  Nov 26, 2007 7:31:35 AM IST |  Reply 

Please let me know, in which bank i open demat account so that i got flawless service along with low brokrages
Please guys let me know its urgents

54. Amit Sarda  Nov 25, 2007 6:54:19 PM IST |  Reply 

I have trading account since last five years and closed last Monday because of flood in Mumbai in 2005 they lost the record. Maintain record in good condition is their responsibility. They have demanded to resubmit the record and I have submitted twice one at Shivranjani Branch, Ahmedabad and second at Sardar Square, nr. Vastrapur Lake, Ahmedabad. I have acknowledged of submitted record. Even though they have suspended my account and I have only one option that I have selected to close the account.

53. Jay  Nov 19, 2007 11:20:45 AM IST |  Reply 

ICICIDirect sucks it never opens during peak hours and frequently I get a BEA exception. who the heck that develped ICICI Direct application?

52. Kamlesh  Nov 16, 2007 10:24:48 PM IST |  Reply 

1. I possess demat a/c with ICICIdirect. It charges Rs. 0.75/Rs. 100 of trading. This is too much, compared with other DPs. Do they (ICICI direct) bargain for lower brokerage rates?
2. If I get open anew demat a/c with another dp & transfer all my holding to that, how much they (icici direct ) will charge for off market transfer?

51. ashok dixit  Nov 15, 2007 12:41:28 AM IST |  Reply 

I am having very bad experience of the icici bank demet and banking survice.never support the custoemr,most unreliabel bank,opereted by untraind uncultured staff.

50. prasad  Nov 13, 2007 10:51:25 PM IST |  Reply 

sorry abt 4-5 hrs
it takes 15-20 minutes to fill and submit.
it takes 4-5 hrs to see the lots of shares you transfered in demat account.
regards,
Prasad

49. prasad  Nov 13, 2007 10:47:37 PM IST |  Reply 

For message no 58
Hi Praneet,
you can visit the nearest icici bank that offers demat services and fill TFID booklet.
in this booklet you will have forms
you just have give the icici demat account number to which you want to tranfer and provide the share name and sign below.
visiting the nearest icici branch will help you fill the form if you have any queries.
its fast and easy mode.
it takes 4-5 hrs only.
Regards,
Prasad

48. Praneeth  Nov 01, 2007 8:28:14 AM IST |  Reply 

Hi Guys,

Can anyone let me know what is the procedure to transfer shares from 1 ICICI DEMAT account to the other ICICI DEMAT account.

Thnks,
Praneeth.

47. Sat  Nov 01, 2007 2:10:54 AM IST |  Reply 

1) icici direct have very high brokerage.
2) Web site is slow when trading volume is more.
3) Web site User Interface is good.

46. www.bijuayyappan.blogspot.com  Oct 31, 2007 4:39:07 PM IST |  Reply 

I been having an account with icicidirect for the last 3 years, I'm not a big time investor, but mostly im happy with their service. It's easy to use, friendly.

45. Vijay Cherian  Oct 31, 2007 6:46:53 AM IST |  Reply 

Submitted application (NRI status) for Demat Account / Online Trading in March 2006. Now it is Oct 2007 - till now not succeeded in opening the account inspite of re-submitting the application 4 times and incurring several thousands towards courier charges since I stay abroad. The employee turnover in ICICI is very high - none of them seem to know what they are doing - they boast that they are the biggest bank in India - but, they are the worst in customer service !!. They were prompt in deducting the charges of Rs 3500/- towards Demat account opening - but the account is yet to be opened even after 18 months !! - the worst possible service !!! - requested for cancelling the application and refunding the amount - absolutely no response at all !! - cheating people seems to be their moto !!

44. anil gaindhar  Oct 24, 2007 11:57:26 PM IST |  Reply 

I heard lot about icici direct and got registered but no executive called on me even i visited their office at malwa towers ab road INDORE.BUT my broker helped me filled up the forms after lots of formalties under the guise of KYC NORMS AND MUST HAVE PUT 52 SIGNATURES BUT DATE YET TO HAVE THE ACCOUNTS
I AM INTERESTEDIN ONLINE IPOS

43. rockstar  Oct 20, 2007 10:44:33 PM IST |  Reply 

is there any site to check status of dividends awarded. i have to check for dlf nd ongc.......
plz anyone reply who ever knows

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