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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 215 votes
Rated 2.6 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

57. Pavan Kumar  Nov 30, 2007 12:01:14 PM IST |  Reply 

IDBIPaisabuilder Salesperson Mr Srinivas cheated us

A group of 5 customers, we were given false promises that opening charges will be refunded or adjusted against brokerage at end of 3 months. This influenced us to open account with IDBI Paisabuilder, unfortunately this peron kept on saying that he will ensure that this will happen and after 5 months we are told that the scheme is not applicable to our accounts and is not accepting any calls after this. we feel cheated that a respectable entity like IDBIPaisabuider is having such employees who are ready to give false commitments and promises. I would like to advice all customers to ask for written confirmation so that such issues are avoided. These days every corporate entity sends its salesperson and we accept what the sales person says, its really unfortunate that IDBIPaisabuilder is also doing same things. I request if any one can tell me what to do and how can I take appropriate action against such false promises and also get our money back.

56. RITUVARMA  Nov 30, 2007 9:19:47 AM IST |  Reply 

i have wonderful experience with icici direct. com. it is best brokerage house in india. happy investing

55. Ganesh  Nov 26, 2007 7:31:35 AM IST |  Reply 

Please let me know, in which bank i open demat account so that i got flawless service along with low brokrages
Please guys let me know its urgents

54. Amit Sarda  Nov 25, 2007 6:54:19 PM IST |  Reply 

I have trading account since last five years and closed last Monday because of flood in Mumbai in 2005 they lost the record. Maintain record in good condition is their responsibility. They have demanded to resubmit the record and I have submitted twice one at Shivranjani Branch, Ahmedabad and second at Sardar Square, nr. Vastrapur Lake, Ahmedabad. I have acknowledged of submitted record. Even though they have suspended my account and I have only one option that I have selected to close the account.

53. Jay  Nov 19, 2007 11:20:45 AM IST |  Reply 

ICICIDirect sucks it never opens during peak hours and frequently I get a BEA exception. who the heck that develped ICICI Direct application?

52. Kamlesh  Nov 16, 2007 10:24:48 PM IST |  Reply 

1. I possess demat a/c with ICICIdirect. It charges Rs. 0.75/Rs. 100 of trading. This is too much, compared with other DPs. Do they (ICICI direct) bargain for lower brokerage rates?
2. If I get open anew demat a/c with another dp & transfer all my holding to that, how much they (icici direct ) will charge for off market transfer?

51. ashok dixit  Nov 15, 2007 12:41:28 AM IST |  Reply 

I am having very bad experience of the icici bank demet and banking survice.never support the custoemr,most unreliabel bank,opereted by untraind uncultured staff.

50. prasad  Nov 13, 2007 10:51:25 PM IST |  Reply 

sorry abt 4-5 hrs
it takes 15-20 minutes to fill and submit.
it takes 4-5 hrs to see the lots of shares you transfered in demat account.
regards,
Prasad

49. prasad  Nov 13, 2007 10:47:37 PM IST |  Reply 

For message no 58
Hi Praneet,
you can visit the nearest icici bank that offers demat services and fill TFID booklet.
in this booklet you will have forms
you just have give the icici demat account number to which you want to tranfer and provide the share name and sign below.
visiting the nearest icici branch will help you fill the form if you have any queries.
its fast and easy mode.
it takes 4-5 hrs only.
Regards,
Prasad

48. Praneeth  Nov 01, 2007 8:28:14 AM IST |  Reply 

Hi Guys,

Can anyone let me know what is the procedure to transfer shares from 1 ICICI DEMAT account to the other ICICI DEMAT account.

Thnks,
Praneeth.

47. Sat  Nov 01, 2007 2:10:54 AM IST |  Reply 

1) icici direct have very high brokerage.
2) Web site is slow when trading volume is more.
3) Web site User Interface is good.

46. www.bijuayyappan.blogspot.com  Oct 31, 2007 4:39:07 PM IST |  Reply 

I been having an account with icicidirect for the last 3 years, I'm not a big time investor, but mostly im happy with their service. It's easy to use, friendly.

45. Vijay Cherian  Oct 31, 2007 6:46:53 AM IST |  Reply 

Submitted application (NRI status) for Demat Account / Online Trading in March 2006. Now it is Oct 2007 - till now not succeeded in opening the account inspite of re-submitting the application 4 times and incurring several thousands towards courier charges since I stay abroad. The employee turnover in ICICI is very high - none of them seem to know what they are doing - they boast that they are the biggest bank in India - but, they are the worst in customer service !!. They were prompt in deducting the charges of Rs 3500/- towards Demat account opening - but the account is yet to be opened even after 18 months !! - the worst possible service !!! - requested for cancelling the application and refunding the amount - absolutely no response at all !! - cheating people seems to be their moto !!

44. anil gaindhar  Oct 24, 2007 11:57:26 PM IST |  Reply 

I heard lot about icici direct and got registered but no executive called on me even i visited their office at malwa towers ab road INDORE.BUT my broker helped me filled up the forms after lots of formalties under the guise of KYC NORMS AND MUST HAVE PUT 52 SIGNATURES BUT DATE YET TO HAVE THE ACCOUNTS
I AM INTERESTEDIN ONLINE IPOS

43. rockstar  Oct 20, 2007 10:44:33 PM IST |  Reply 

is there any site to check status of dividends awarded. i have to check for dlf nd ongc.......
plz anyone reply who ever knows

42. Rajesh Shah  Oct 19, 2007 3:14:38 PM IST |  Reply 

Very poor ICICIDIRECT website access especially during peak hours. Have called and omplained quite a few times and t hey say their server is running fine. They are not ready to listen to our complaints. They absolutely do not care for their customers. Just going around singing "Hum Hain Naa" is of no use. You have to keep up to what you claim which they never do.

Am having 5 accounts of ICICIDirect of all my family members and am now planning for a shift soon as this website is useless. Whenever I wish to place an order, it is not accessible. Its pathetic....

41. GANESH  Oct 10, 2007 4:08:53 PM IST |  Reply 

JAI, just go ahead and open with them.....they are good i feel. i am there with them for 2 yrs+...was also in the critical mode recently thinking them to be costly based on readers opinions....So i started enquiring with various brokerages.....So my answer to you is stick with icici if u are or in case u r new then be bindaas to open with them...U will really enjoy....The others majority are chindi....most say brokerage is 0.3/0.5 vs icici 0.75...but there are various traps in between.....for eg geogit gives 0.3 but it doesnt give other features like watchlist,. For that u have to join a fixex brokerage monthly scheme.....Thus each one shows different types of chindigiri......So end in end i thought"jo hai wohi sahi hain"....for a few 100 rs brokerage just going here n there is foolish....Icici is really good. Near to it if u want try bank of india trading . Open with the bank....They have tieup with Asit mehta.....but there also it is ambiguous as to what additional features they give and give not...like portofilio, watchlists,etc......If just money is the criteria for you i.e brokerage should be the least and balance features not essential, then i think u should take a decision of your own based on research with other brokerages....Else icici is best for everything, no doubts. For a slight cost they are still like Microsoft windows vis a vis linux. I hope this is clear to you and all newbies.

40. jai  Sep 24, 2007 5:12:35 PM IST |  Reply 

hi all i am thinking of opening a icicidirect accout .but after reading all these comments i am not too sure .please addvice
regards jai

39. K.K.T  Sep 16, 2007 12:49:53 AM IST |  Reply 

DEAR MR BHAVIN SHAH DO U TRADE FREQUENTLY ONLINE IF YES & THEN ALSO U ARE SATISFIED WITH ICICI U MUST BE 1 FROM 1000 WHO IS NOT COMPLAING.
I HAVE LAST 2.5 YRS EXP & ITS DIRTY ,WORST .....SITE WONT ALLOW BE TO WRITE FURTHER U CAN UNDERSTAND THEY ARE ...,..., ... CHORS MAHA CHOR USELESS STAFF .
OUTT OF 20 TRADING DAYS U WIL GFACE TECHNICAL PROBLEMS IN ONLINE ATLEAST FOR 15DAYS .

HOPE NO ONE TRADES FROM ICICI.

38. BHAVIN SHAH  Sep 13, 2007 8:43:19 PM IST |  Reply 

As u all mention that icicidirect is slow web sight as per my experience it is not slow websight slow is computer processor and web connection if it is brodband it is very quick plus i have this account for about two years i do not have any single mistake from the bank and not any error in my accounts so in my opinion if they take little more in brokerage fees still it worth then risk of money and error headeche , the customer service is one of the best as per my experience thanks

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