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ICICI Securities Pvt Ltd.

ICICIdirect is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group... Know more about ICICI Securities Pvt Ltd.

ICICIDirect Stock Broker Review Ratings

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151. Arindam  Jan 15, 2009 5:42:43 PM IST Reply
Hello 'Office of Head Service Quality' (Mr. K Raghavender),

I have sent an email already with subject line " Comments from Site". I have just now received acknowledgement of the email that I sent to Email Monday, January 12, 2009 as my emails to head quality service couldn't be delivered.

So far I have received very good service from ICICI Bank's NRI division and I don't hesitate to acknowledge that in this public forum. So my request is 'Please don't force your loyal customers to look for other banks'. We need total banking/investment solution and I am sure that service provided by ICICI Bank Group is more than enough for those needs.

Waiting with infinite patience.

150. Arindam  Jan 14, 2009 7:26:59 PM IST Reply
I am facing problem in opening an NRO Demat account with ICICI Direct and waiting for almost 2 months and don't know what is actually going on :(

I submitted a filled in form (Form Number: xxxxxx), a check of 4000 INR (from my ICICI NRO SB account no. xxxxx) along with all necessary documents (verified by ICICI Direct employee) for opening an NRO demat account with ICICI Direct Guwahati Branch in mid November, 2008 when I visited India.

They told me that I have to close my existing resident account and then the new applicaiton will be processed.

I filled in account closing form (both trading and demat account) and submitted it to responsbile persons one (trading account closing form) to ICICI Direct, Guwahati and another (demat account closing form and in-tact Pledge booklet) to ICICI Bank Guwahati.

Current status: Unknown, ICICI Direct's responsible persons are unreachable

Their customer care doesn't respond (always issues a ticket no. but never responds) and even email to their Head, quality of service is broken. One can't send email there. Really frustrating. Don't know why these guys can't be honest and tell frankly about their problems. My experience with ICICI Bank NRI division has been so far very good. But ICICI Direct's service is very poor (I should say unacceptable).

If any one of ICICI Direct is watching this forum, then please help me. It is really frustrating to see you guys behaving like like this.

149. m.vijaykumar  Jan 13, 2009 10:43:01 AM IST Reply
this is vijay from india, sir i would lile to buy nasdaq listed compenies. so How to buy stocks in USA from INDIA ? and available NASDAQ trading account fecility in indian finance compenies? so what are compenies available in NASDAQ trading fecility ?please replay me.
thanking you sir.

148. ss  Dec 30, 2008 12:48:06 PM IST Reply
I have opened demat a/c with sharekhan.It completed 1 yr. What client acqisition exe said is totaly different after entering in to it.No support till date.I'm learning from my friends & from net.Already lost by means of brokerage.
Loosing in market is different.But giving one promise & violating is crime.Kindly suggest me which online broker is best.My kind advise is not to open a/c with sharekhan.
Now all my friends are telling why you opened a/c with sharekhan since they also faced the same problem.I decided by seeing in net.
147. nikesh wadhwani  Dec 21, 2008 7:49:13 PM IST Reply
I am having icici demat account.I suggest u all that never open account in icici demat account because icici never give tips regarding share market what to buy what to sell.All other companies will provide the tips so my suggestion is that.So choice is ours.
146. KAMAL  Dec 21, 2008 5:21:22 PM IST Reply

i kamal lakhotia want demate & trading account with online trading with java script so pls tell me whos company are provide this service with automatic updated with every second.
145. srinivas  Nov 20, 2008 12:03:54 AM IST Reply
How to transfer shares form one account to another account in icici direct.
Kindly give the process.
144. Bhagwat Alapure  Nov 15, 2008 9:29:18 AM IST Reply
dear friends,
I have open ICICI saving account and they have given me trading account passwords and ID.
If I activate this trading account and I would be use long time. they will charge me. I am not interested in share markets and I donot known about markets
I should activate or not
please suggest me
thank you
143. T.M.Gopalan  Nov 6, 2008 7:10:31 PM IST Reply
I have tried to open Demat account in icici direct at Ajmer branch. Two employee of your bank from Ajmer came to me & filled an A/C opening form & took the required formalties & chequeque of Rs 250/ in the month of Aug 08 but till today neither my a/c is not opened nor status of my request is informed to me .please let me know the status of my request
142. srinivasulu reddy s  Nov 4, 2008 9:19:18 AM IST Reply

141. Namit Rathore  Nov 3, 2008 9:41:48 PM IST Reply
After posting my grievance on this site on 18th Sep, I received calls from people at ICICI Direct and apologised that they did not address my concerns adn immediately appointed a Relationship Manager. Of course I was completely pissed off. But thanks to this site, atleast somebody cared(and dared) to call to address my concerns. While I am not yet fully satisfied with ICICI Direct, as I have in the meanwhile signed up a trading account with Religare and found their RacePro more fast than ICICI Direct's Direct Link. The only big advantage of having account with ICICIDirect is the linking of ICICI Direct and the bank account. Makes it very easy to transfer both ways. Religare takes up to a day when you transfer the money to them (personal Experience)and when you withdraw your money, it comes to your bank account after 2 days ( I am told so)
140. Pramod Kumar Sahu  Oct 30, 2008 8:07:48 PM IST Reply
Hi I am a mech. engineer and only 21 years and I have just opened a demat account in ICICI bank, please advice how much money I should invest to just know the basics.

139. Mathew Antony from Bahrain  Oct 26, 2008 7:22:09 PM IST Reply
I have account with ICICI Bahrain. My company is transfering my salary to ICICI Bah.I would like to open Demat account,Trading account to do online share trading.Expecting reply.
138. J.Ratnam  Oct 24, 2008 3:40:29 PM IST Reply
Sir, Iam having ICICI bank account and internet bank account, Now I want on line demat account. How I open?
137. Against icicidirect  Oct 21, 2008 11:22:34 PM IST Reply
Hi, This is Yogesh.

Few days back I have requested to ICICI Direct to open my trading account with them. I have processed the request through website.

Third day I got a call from ICICI Direct Telemarketing asking for the convenient timing for appointment.

I gave her three convenient timings.

1. Friday 14Oct05 up to 6.30 PM official address

2. Saturday 15Oct05 up to 12.30 PM residential address.

3. Monday 17Oct05 up to 6.30 PM official address

She has confirmed that for sure executive will arrive on Saturday 15Oct05 up to 12.30 PM residential address.

I was waiting for the executive through out the day no body from ICICIDirect has arrived.

Then in the evening 7.30 PM I got a call from Mr.Vidhate. Just have look at Conversation help between me and Mr.Vidhate.

Me: This is Yogesh Varma

Vidhate: "Aapane ICICI Direct me apply kiya tha?"

Me: Ha, but I have given appointment for 11.30 AM today

Vidhate: I got your request just five minutes back.

Me: Oho. Then please come down to my office by Monday up to 6.30 PM. This is very bad that you got the

Vidhate:Ye yaha pe aisa hi hai. Apaki account open karana hai to mai kal aapake ghar mere kuch client khatam karane ke bad kabhibhi aa sakata hu.

Me: I don't want you to come at anytime. Give me a specific time so that I can be at my residence and give you the necessary documents.

Vidhate:Where are you going tomorrow. Wherever you are going just carry your documents with you I will collect it on road.

Me: This is not at all possible.

Vidhate:Then leave it. You account can not be opened.

Me: How come you can say this???

Vidhate: Sahab hamara kam aisa hi hai. aap kuch nahi kar sakate

Me: I will complaint for your way of behavior to ICICI.

Vidhate: Bola na aap kuch bhi nahi kar sakate.

Me: I will come down to your office then only will talk. It seems that you are not well.

Vidhate: Aap kya ukhad lenge office me aa kar ke?? Ukhadlo

Me: It seems that you are drunk.

Call was disconnected.

After 5 minutes again he called me up from diff. number.

Vidhate:Kyan aap muze salary dete ho kyan? Ham aapake naukar hai kyan?? Ham ICICI ke liye kam karate hai. Daru pile chahe jo bhi kar le. aap ko kyan matlab?

Me: Aap daru pio ya na pio but pls. muze parshan mat karo. I dont want to keep any relation with ICICI.

Vidhate:Aapane relation band kiya to kyan ICICI band honga kyan. Tumhare jaise bahut logoko ham ander bhi nahi lete.

Me: Mind your language. and if you are calling me once again then I will have to file a police complaint against you.

Vidhate:Mai aapake ghar aake aapako delhata hu. Ruko aap ghar par hi.

I have discconeected the call.

Now this kind of service ICICI is offering.

Even not only me but I have got lots of customers who are all the victim of ICICI's fine treatment in case of credit card as well as Homelaon.

Can we stop this ????

the worst service on offerings
136. Paul  Oct 20, 2008 4:29:50 AM IST Reply
I tried to open an online A/c but it is asking for zip code, in Canada we have postal code which it does not accept. Further, it will not accept my tel no, do you have any phone no. for help
135. Rajesh sharma  Oct 17, 2008 12:53:28 PM IST Reply
i have recently taken bsnl broadband for icicidirect tradind purpose but excet icicidircr login, tradind link all links are open even all other websites are easily opencan u suggest me how am able to open my login and startig tradind eith icicidirecr
134. Adarsh  Oct 15, 2008 11:33:55 AM IST Reply
ICICI Direct website is the worst trading website. It was never designed to handle heavy traffic. Since the last 2 days when there was extreme volatility, the site was not even opening !!

All my profits are gone. And instead i am now in a loss position. Who will be responsible for this?

I would defenitely not recommend ICICI Direct if you trade Futures actively. Think twice before you place ur order,coz you may find yourself in deep red by the time the site comes up.
133. narender  Oct 2, 2008 4:20:56 PM IST Reply
ofcourse is ggod site for on line trading, but their brokerage charges are very high, most of the profit goes in to the brokerage. if they can reduce the charges then it is very good site for online trading.
132. ICICI Bank Service Team  Sep 30, 2008 4:15:24 PM IST Reply
September 30, 2008

Dear Sir/ Madam,

We greatly value your relationship with us. In the context of the developments in the international financial markets, we thought it pertinent to bring to you our perspective of the prevailing situation.

We would like to bring to your attention that the Indian banking system is well regulated and significantly insulated from global developments. This is because it is mandatory for all Indian Scheduled Commercial Banks to retain 34% of the deposit base in the form of Government Securities (SLR) and cash with RBI (CRR). Besides, sound policies of RBI have ensured prudent credit practices in the Indian Banking system.

ICICI Bank is already compliant with the BASLE II requirement in respect of risk management practices and capital adequacy. At 13.4%, ICICI Bank has one of the highest capital adequacy ratios in the Indian banking industry. Last year, ICICI Bank raised Rs. 20,000 crores (US $ 5 billion) of equity capital, which almost doubled our equity capital base. We have a net worth of over Rs. 47,000 crores (US$ 10 billion), again one of the highest in the banking industry in India We have consolidated total assets of over Rs. 4,84,000 crores (over US $ 105 billion), which is diversified across a wide range of asset classes across retail, wholesale and rural banking.

ICICI Bank is amongst the most profitable banks in India. In FY 08, ICICI Bank made a profit of Rs. 4,158 crores (US$ 900 million).

ICICI Bank has the highest credit ratings in the Indian financial sector. We have AAA ratings for our instruments, such as senior bonds, subordinated bonds, and deposits. We have the highest foreign currency bond ratings assigned to any Indian bank from Moodys and S&P.

We continue to invest in growth, indicating our confidence in the opportunities in the Indian market. In 07-08, ICICI Bank added 650 new branches, taking the total strength to over 1400 branches.

We thank you for reposing trust in us over the years. We look forward to setting new benchmarks in service levels in India and to create a bank that you will continue to be proud of.

As a testimony to the above, please find below the clarification given by Reserve Bank of India.

Date : 30 Sep 2008
RBI Statement on ICICI Bank's Financial Position
There are reports in some sections of the media that based on rumours regarding the financial strength of ICICI Bank, depositors are withdrawing cash at its ATMs and branches in some locations.

It is clarified that the ICICI Bank has sufficient liquidity, including in its current account with the Reserve Bank of India, to meet the requirements of its depositors. The Reserve Bank of India is monitoring the developments and has arranged to provide adequate cash to ICICI Bank to meet the demands of its customers at its branches/ ATMs.

The ICICI Bank and its subsidiary banks abroad are well capitalised.

Alpana Killawala
Chief General Manager

Press Release : 2008-2009/412


Uma Lakhani
Office of Head Service Quality
ICICI Bank Ltd.

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