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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 236 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

68. Upendra Kumar  Dec 17, 2007 3:03:34 PM IST |  Reply 

this site is very easy to access and i feel good when I trade. But Ihav not a zero balance account coz I open my account in icici bank before one year n zero balance facility started in before some days. no body helps me to change my account in zero balance.

67. NIKHIL SHARMA  Dec 14, 2007 1:21:40 AM IST |  Reply 

RELIANCE MONEY IS CHARGING 1000% LESS THEN IN BROKING COMPAIRING TO ICICI BANK
EXAMPLE IF YOY WANT TO BUY NIFTY FUTURE
YOU HAVE TO PAY .05 IN ICICI
NIFTY BUY@5338*50-134RS BROKRAGE ONE SIDE- BOTH SIDE MEANS 270 IF U WANT TO SQER OFF IN INTRADAY +++STT OF 48 IN BOTH SIDES IT MEANS FRST U HAVE TO PAY AROUND TOTAL MONAY 450RS BUY & SELL ONLY ONE LOT OF NIFTY-AROUND 500 SO U SHOLD MAKE 10 POINTS OF NIFTY FUTURE FOR ICICI BANK THEN MAKE FOR URSELF GOD HELPS THEM WHO R STILL WITH ICICI BANK DEMAT-EVERY MORNING THEY WAKE UP TO GIVE CHARTIY TO ICICI BANK
VS

LETS COME INTO OTHER BROKING LETS SAY RELIANCE MONEY

IF YOU BUY NIFTY 5338*50 THERE WILL ONLY BROKERGAE OF NT 100 RS NT 10 RS NT 1RS BUT YA THEY ASKING 1 PAISA ON 1 LOT BUYING NIFTY-NOW SMILE & KICK *** OF MR K.V KAMATH
SO 5338*50-1 PASIA BROKARGE WHAT ELSE WELL THEY ASKING STT ONLY SELL SIDE NOTHING ELSE SO IF YOU BUY NIFTY FUTURE 1 LOT YOU JSUT HAVE TO PAY STT=44/TURNOVER=8RS STAMP=4RS
TOTAL RS 56 RS I LOT BUYING & SELING SO GO KISS MR ANIL AMABANI-THANK YOU NIKHIL SHARMA

66. vamshi  Dec 12, 2007 10:25:03 AM IST |  Reply 

ICICI On line Trading is always better but some times it is very worst. Just go through Reliance Money its very easy and fast going process and they will give very quick response.
If you want any suggestions ask to reliance money customer service.


Regards ,
Vamshi

65. Rajesh  Dec 11, 2007 12:36:30 PM IST |  Reply 

worst service. My account was locked because of they loosing my application form in Mumbai floods. For last 2 months I'm trying to open the same with out any success. PL DO NOT OPEN A ICICI DIRECT ACCOUNT. There customer service, Nanganullur branch, ICICI's Teynampet office everybody had given literally 100s of promises for collecting form but nothing has happened. I went & submitted the form in Nanganullur but till date it is not reflected in the system. I'm moving out of ICICI for sure.

64. Man  Dec 10, 2007 6:54:19 PM IST |  Reply 

Its really bad service at hotline. For change of address it took about 2months and 100 emails 1000 telphone calls
Great with ICICI Direct

63. Ashish  Dec 8, 2007 2:17:00 AM IST |  Reply 

64..Jay...

All the softwares at back end and at the front end what we see on icici is Developed by INFOSYS.

Since last many years, the icici account is with Infosys, whether its banking, demat or ATM and every thing else...

Ashish

62. D.VIJAYAKUMAR  Dec 6, 2007 1:27:43 PM IST |  Reply 

ICICI On line Trading is always better but some times it is very worst. We could not access the trade page when sensex changes fast. For example today 06-12-2007 it is not at all working from morning to till 2.30 P.M. It it like this

Dear Customer,
Currently you cannot login to Equity trading due to technical Reasons.You will not be able to access your account till 14:30 Hrs on December 06, 2007. We apologise for the inconvenience caused to you.

ICICIdirect.com




61. Deep  Dec 6, 2007 9:39:35 AM IST |  Reply 

ICICIDirect website is frequently going down nowadays that to in trading time. The website loads very slow that to Im using broadband connection. This kind of cheap online service is not at all accepted. Inspite of many complaints to their customer services, no improvements happened. One cannot keep calling them to trade.

Any suggestions on where to complain against ICICIDirect?

60. dharique  Dec 4, 2007 10:31:43 AM IST |  Reply 

i have demat a/c with icici.
good service.
all in one packages is good.
in ipo no application procedure.
but........
good service in only online.no correct response in customer service.
i applied for a/c statement for IT report.
after long days i m not get it......

59. Mr Chintamani  Dec 3, 2007 11:27:11 AM IST |  Reply 

I am having demat in icicidirect.
Can i buy shares & sell shares on same day(day trading
).As it requires 3 days to get shares in account
so please clarify someone

58. SUHAS  Nov 30, 2007 9:11:25 PM IST |  Reply 

Hi guys
i done regular trading much
But i am interested in day trading
i am having demat in icicidirect
can some one tell me how to buy shares & sell shares on same day.
As it requires 3 days to get in account
so please clarify someone

57. Pavan Kumar  Nov 30, 2007 11:01:14 AM IST |  Reply 

IDBIPaisabuilder Salesperson Mr Srinivas cheated us

A group of 5 customers, we were given false promises that opening charges will be refunded or adjusted against brokerage at end of 3 months. This influenced us to open account with IDBI Paisabuilder, unfortunately this peron kept on saying that he will ensure that this will happen and after 5 months we are told that the scheme is not applicable to our accounts and is not accepting any calls after this. we feel cheated that a respectable entity like IDBIPaisabuider is having such employees who are ready to give false commitments and promises. I would like to advice all customers to ask for written confirmation so that such issues are avoided. These days every corporate entity sends its salesperson and we accept what the sales person says, its really unfortunate that IDBIPaisabuilder is also doing same things. I request if any one can tell me what to do and how can I take appropriate action against such false promises and also get our money back.

56. RITUVARMA  Nov 30, 2007 8:19:47 AM IST |  Reply 

i have wonderful experience with icici direct. com. it is best brokerage house in india. happy investing

55. Ganesh  Nov 26, 2007 6:31:35 AM IST |  Reply 

Please let me know, in which bank i open demat account so that i got flawless service along with low brokrages
Please guys let me know its urgents

54. Amit Sarda  Nov 25, 2007 5:54:19 PM IST |  Reply 

I have trading account since last five years and closed last Monday because of flood in Mumbai in 2005 they lost the record. Maintain record in good condition is their responsibility. They have demanded to resubmit the record and I have submitted twice one at Shivranjani Branch, Ahmedabad and second at Sardar Square, nr. Vastrapur Lake, Ahmedabad. I have acknowledged of submitted record. Even though they have suspended my account and I have only one option that I have selected to close the account.

53. Jay  Nov 19, 2007 10:20:45 AM IST |  Reply 

ICICIDirect sucks it never opens during peak hours and frequently I get a BEA exception. who the heck that develped ICICI Direct application?

52. Kamlesh  Nov 16, 2007 9:24:48 PM IST |  Reply 

1. I possess demat a/c with ICICIdirect. It charges Rs. 0.75/Rs. 100 of trading. This is too much, compared with other DPs. Do they (ICICI direct) bargain for lower brokerage rates?
2. If I get open anew demat a/c with another dp & transfer all my holding to that, how much they (icici direct ) will charge for off market transfer?

51. ashok dixit  Nov 14, 2007 11:41:28 PM IST |  Reply 

I am having very bad experience of the icici bank demet and banking survice.never support the custoemr,most unreliabel bank,opereted by untraind uncultured staff.

50. prasad  Nov 13, 2007 9:51:25 PM IST |  Reply 

sorry abt 4-5 hrs
it takes 15-20 minutes to fill and submit.
it takes 4-5 hrs to see the lots of shares you transfered in demat account.
regards,
Prasad

49. prasad  Nov 13, 2007 9:47:37 PM IST |  Reply 

For message no 58
Hi Praneet,
you can visit the nearest icici bank that offers demat services and fill TFID booklet.
in this booklet you will have forms
you just have give the icici demat account number to which you want to tranfer and provide the share name and sign below.
visiting the nearest icici branch will help you fill the form if you have any queries.
its fast and easy mode.
it takes 4-5 hrs only.
Regards,
Prasad

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