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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 231 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

104. MD  May 13, 2008 2:15:57 AM IST |  Reply 

Icicidirect is simply unfair!
1) Quite often (always in the first 15 mins when markets open, and occasionally during the day), the order placed gets queued status. This means one cannot cancel the order, neither square off. One even does not know whether order got executed. The status remains like that for over an hour. If market goes against, they square off at a high rate.
Just avoid this brokerage. Also the brokerage rate is 2% (buying and selling together) for delivery.

AK

103. mallikarjun  Apr 29, 2008 12:10:14 PM IST |  Reply 

Service of ICICIDIRECT.COM is better than Religare Securities. I have account with ICICIDIRECT.COM for last 8 months and I have no problem accept brokerage is high. My wife has opened in Jan 2008 with Religare Securities but till date trading could not be started. The agent is not lifting phone and no bondy is replying e-mail.
MY ADVICE TO ICICIDIRECT REPRESENTATIVE
PLZ BROKRAGE( KAM KRO )
OTHERWISE YOU WILL LOOSE ALL YOUR CLIENTS
I AM YOUR COSTOMER SINCE 2 YERS BUT I SHIFTING
TO RELIANCE MONEY .I LOVE ICICIDIRECT BUT
(AAP HUME MAJBOOR KAR RAHE HAI KI HUM AAP KA SATH CHORE)
SO BE SERIOUS DO SOMETHING IMEDIATELY
PLZ PLZ CUT DOWN BROKRAGE....

102. rama  Apr 27, 2008 11:45:47 AM IST |  Reply 

Hi All,
I am using icicidirect for the last thre years.. Allthough, charges are quite high, I find the service is quite good. especially I get IPO refunds in time by ECS(at Bangalore).. Guy's please share your experience with icicidirect at his forum..
rama

101. s.partha  Apr 20, 2008 12:03:54 AM IST |  Reply 

Although ICICI have no facility of live monitor it is user friendly,if the brokerage can be lowered to .03% for Marginplus trading & if the system of profit limit can be introduced, existing customer will never think for switch-over.

100. Gurvinder Singh  Apr 14, 2008 2:33:37 PM IST |  Reply 

The only good with ICICI Direct is ease of using bank account linked with it. Nothing else is good, in the end they will take away all of your profit or add to your loss. Reliance Money would be the best if it had the ease of using bank. One can easily transfer money to Reliance Money but withrawing money is very frustrating. Still overall I think Reliance Money is better than ICICI Direct.

99. damu  Apr 02, 2008 2:03:51 PM IST |  Reply 

i agreed with all your debates and advices ..
yes i my case also one of the best example of icici direct account.
that is the most and lousy account i had never seen in my life.. really really .. when ever you want to buy any good share when it touched very low price then this lousy website will give you the big problem that you cannot access that site till the price go up .. i really fed up with this site .. but i have no choice . because now i am in abroad .. when i come India i would like to open other account with some one .. can you please suggest me which is the best site for good service and economy in brokerage.
regards
DAMODHAR REDDY

98. K.KOUSALYA  Mar 30, 2008 11:20:54 AM IST |  Reply 

DP ID : IN302902 & CLIENT ID : 41275570. It is an old account and
ICICI INFORMED THAT DOCUMENTS were lost due to flood in Chennai. Duplicate documents along with PAN Card copies were sent several times and there is no response. Because of this I am not able carry-out any trading and I am not able to appy new issues. Further I am not able to sell the loacked shares.

97. K.KOUSALYA  Mar 30, 2008 11:19:17 AM IST |  Reply 

DP ID : IN302902 & CLIENT ID : 41275570. It is an old account and
ICICI INFORMED THAT DOCUMENTS were lost due to flood in Chennai. Duplicate documents along with PAN Card copies were sent several times and there is no response. Because of this I am not able carry-out any trading and I am not able to appy new issues. Further I am not able to sell the loacked shares.

96. vinod  Mar 25, 2008 4:22:15 PM IST |  Reply 

Its very nice. if u can c 4 other serivce 4 dmat intra trading % is very lower than icici.
so i prefer icici only.

95. RAHUL KRISHNA AGARWAL  Mar 23, 2008 12:33:09 PM IST |  Reply 

ICICIDIRECT Services are very good in all respect. Website is very user friendly. Responses from helpdesk is very fast. Queries get answered fast and to the point.
Cash Brokerage is TOO High. Technical problems on site are there some times.
Opening trades are not possible. Orders remain in que for long. You can not take advantage of volatile opening trades.
IPO allottments can not be sold in Opening bells.
I have seen Indiabulls and HDFC trading websites also but they are not as user friendly as ICICI Direct.
I have tried giving a balanced view. Viewers may make their own judgements.

94. Siddharth  Mar 18, 2008 7:54:34 PM IST |  Reply 

Hi I have just now opened an demat account with ICICI. I am a beginner and would like to know whether to proceed with it or should I opt for some other provider.

I opted ICICI as I was quite happy with there online banking service.

93. RKA  Mar 09, 2008 10:32:27 PM IST |  Reply 

Service of ICICIDIRECT.COM is better than Religare Securities. I have account with ICICIDIRECT.COM for last 8 months and I have no problem accept brokerage is high. My wife has opened in Jan 2008 with Religare Securities but till date trading could not be started. The agent is not lifting phone and no bondy is replying e-mail.

92. Simron  Mar 02, 2008 1:04:48 AM IST |  Reply 

I completely agree with all the folks here that ICICI is useless.
I have done lot of research on various online trading options and Reliance Money seems to be the best in terms of user interface, brokarage etc.
ICICIDirect is the worst in terms of customer service and the website is having technical problems every now & then. No point in staying with ICICI with so much brokarage etc.

I am using ICICI Direct since last 2 months but decided to shift to Reliance Money now. I am tired with ICICI Direct

91. VIJAYINDER  Feb 29, 2008 4:20:29 PM IST |  Reply 

The services of the ICICIdirect.com is very poor and the site of ICICIdirect is frequently over traffic.Also the brokerage charges and delivery / transaction charges are very rather than others. My appeal to all that no one move to open his/her account in ICICIdirect.com

90. vijay  Feb 07, 2008 12:29:19 PM IST |  Reply 

that's very much correct. ICICI DIRECT always have one or other problems.......more often technical problems will make u to frustrate a lot.

89. nauty  Feb 05, 2008 8:51:53 PM IST |  Reply 

icicidirect is very very slow comparare to others.once in a week site gets hange and you will not able to do work. many times trading is stopped dueto so called technical reasons!!!no body answers in their local branch.if you had any problem in falling markets only god can save you from loosing money.really the "chor company". go to any other online trading site.

88. Sachin  Feb 02, 2008 4:08:49 AM IST |  Reply 

Ten reasons not to trade with icidirect.com

1. icicidirect.com will not allow trader/investors to sell first 10 mins of trade(opening hrs ) .infact if you place an order it will be queued , your sell/buy price might hve been traded @ that time but u will not get it . so crap website / broker in opening hrs. DING!
2. no margin trading in first 10 mins so if u are a news based trader a strong news is of no use DING!
3. Nevertheless brokerage charges are sky rocketing . probably u will make icici wealthy eventually by paying high brokerage charges .they say its 0.75% but if dont buy in large quantity it might go high .
4. many say its better for an investor rather than trader, if thats the case it is recommended for investors to go for reliance money . both use pathetic web based trading which takes its own sweet time to place an order . atleast with reliance money u r paying less brokerag charges (negligible when compared to icici
5.if you are not touching the website for 4 mins you have to login again starting from the scratch as with an order 1 min gone then start again
6. Worst part of all . great every often site faces technical problems and u cant login . u cant acces website till closing bell .if u have got ur price on market u cant sell it even though market has offered u want u need , REMEMBER market is volatile - anything can happen
7.if you are short term trader and fond of BNST way of trading , pls avoid icici as most of your gains are taken by icicidirect
8.Margin trading supported only in few stocks and no point in traders getting an account with icidirect.com
9.Sometimes bank balance might be wrongly shown in the website which might bring u a heart attack
10. u might be forced to keep a stock fearing to book losses as brokerage itself would round upto 2% eventually may lead you to book higher losses
If anybody is of positive view about icicidirect i piety them . if you are short term / intraday trader just like me pls avoid icicidirect .

87. Aftab  Jan 31, 2008 9:46:15 AM IST |  Reply 

Hi all,

I wanted to know How to do Intraday trade. i.e Buy and Sell on the same day(Not MarginOrder)

Thanks
AFtab

86. Vaibhav  Jan 28, 2008 12:43:26 PM IST |  Reply 

The worst in term of brockerages and often delay in funds and security payout the will eat 5% of your profit they really sucks every drop of your earning as they can.Margine trading the allow only afert 10:10 so most of time you lose initial chance to stke position time consuming
But good thing good inteface and portfolio tracker

85. nagendra s chundawat  Jan 26, 2008 9:56:24 PM IST |  Reply 

icici direct is the best and will remain best.yes brokerage charge is too high but srevices is world class.from last 3 years i hav not faced any problem, even it give 20 time intra day support. it s great!!!

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