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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 248 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate

157. manvendra singh  Feb 3, 2009 2:31:44 PM IST |  Reply 

sir, can I manage my account online myself without interfearance of any broker through my online trading acc.

156. PRAKASH  Jan 17, 2009 12:27:07 AM IST |  Reply 


155. Sunny Arora  Jan 15, 2009 8:43:40 PM IST |  Reply 

sir i am sunny arora kapurthala punjab
i am interstig to open demat account in icici plz visit me.

my cell no 9915966812

154. Arindam  Jan 15, 2009 5:42:43 PM IST |  Reply 

Hello 'Office of Head Service Quality' (Mr. K Raghavender),

I have sent an email already with subject line " Comments from Site". I have just now received acknowledgement of the email that I sent to Email Monday, January 12, 2009 as my emails to head quality service couldn't be delivered.

So far I have received very good service from ICICI Bank's NRI division and I don't hesitate to acknowledge that in this public forum. So my request is 'Please don't force your loyal customers to look for other banks'. We need total banking/investment solution and I am sure that service provided by ICICI Bank Group is more than enough for those needs.

Waiting with infinite patience.


153. Arindam  Jan 14, 2009 7:26:59 PM IST |  Reply 

I am facing problem in opening an NRO Demat account with ICICI Direct and waiting for almost 2 months and don't know what is actually going on :(

I submitted a filled in form (Form Number: xxxxxx), a check of 4000 INR (from my ICICI NRO SB account no. xxxxx) along with all necessary documents (verified by ICICI Direct employee) for opening an NRO demat account with ICICI Direct Guwahati Branch in mid November, 2008 when I visited India.

They told me that I have to close my existing resident account and then the new applicaiton will be processed.

I filled in account closing form (both trading and demat account) and submitted it to responsbile persons one (trading account closing form) to ICICI Direct, Guwahati and another (demat account closing form and in-tact Pledge booklet) to ICICI Bank Guwahati.

Current status: Unknown, ICICI Direct's responsible persons are unreachable

Their customer care doesn't respond (always issues a ticket no. but never responds) and even email to their Head, quality of service is broken. One can't send email there. Really frustrating. Don't know why these guys can't be honest and tell frankly about their problems. My experience with ICICI Bank NRI division has been so far very good. But ICICI Direct's service is very poor (I should say unacceptable).

If any one of ICICI Direct is watching this forum, then please help me. It is really frustrating to see you guys behaving like like this.

152. m.vijaykumar  Jan 13, 2009 10:43:01 AM IST |  Reply 

this is vijay from india, sir i would lile to buy nasdaq listed compenies. so How to buy stocks in USA from INDIA ? and available NASDAQ trading account fecility in indian finance compenies? so what are compenies available in NASDAQ trading fecility ?please replay me.
thanking you sir.

151. ss  Dec 30, 2008 12:48:06 PM IST |  Reply 

I have opened demat a/c with sharekhan.It completed 1 yr. What client acqisition exe said is totaly different after entering in to it.No support till date.I'm learning from my friends & from net.Already lost by means of brokerage.
Loosing in market is different.But giving one promise & violating is crime.Kindly suggest me which online broker is best.My kind advise is not to open a/c with sharekhan.
Now all my friends are telling why you opened a/c with sharekhan since they also faced the same problem.I decided by seeing in net.

150. nikesh wadhwani  Dec 21, 2008 7:49:13 PM IST |  Reply 

I am having icici demat account.I suggest u all that never open account in icici demat account because icici never give tips regarding share market what to buy what to sell.All other companies will provide the tips so my suggestion is that.So choice is ours.

149. KAMAL  Dec 21, 2008 5:21:22 PM IST |  Reply 


i kamal lakhotia want demate & trading account with online trading with java script so pls tell me whos company are provide this service with automatic updated with every second.

148. Santosh Singh  Dec 4, 2008 5:01:45 PM IST |  Reply 

i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

147. Santosh Singh  Dec 4, 2008 5:00:47 PM IST |  Reply 

i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

146. Santosh Singh  Dec 4, 2008 4:59:11 PM IST |  Reply 

i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

145. srinivas  Nov 20, 2008 12:03:54 AM IST |  Reply 

How to transfer shares form one account to another account in icici direct.
Kindly give the process.

144. Bhagwat Alapure  Nov 15, 2008 9:29:18 AM IST |  Reply 

dear friends,
I have open ICICI saving account and they have given me trading account passwords and ID.
If I activate this trading account and I would be use long time. they will charge me. I am not interested in share markets and I donot known about markets
I should activate or not
please suggest me
thank you

143. T.M.Gopalan  Nov 6, 2008 7:10:31 PM IST |  Reply 

I have tried to open Demat account in icici direct at Ajmer branch. Two employee of your bank from Ajmer came to me & filled an A/C opening form & took the required formalties & chequeque of Rs 250/ in the month of Aug 08 but till today neither my a/c is not opened nor status of my request is informed to me .please let me know the status of my request

142. srinivasulu reddy s  Nov 4, 2008 9:19:18 AM IST |  Reply 



141. Namit Rathore  Nov 3, 2008 9:41:48 PM IST |  Reply 

After posting my grievance on this site on 18th Sep, I received calls from people at ICICI Direct and apologised that they did not address my concerns adn immediately appointed a Relationship Manager. Of course I was completely pissed off. But thanks to this site, atleast somebody cared(and dared) to call to address my concerns. While I am not yet fully satisfied with ICICI Direct, as I have in the meanwhile signed up a trading account with Religare and found their RacePro more fast than ICICI Direct's Direct Link. The only big advantage of having account with ICICIDirect is the linking of ICICI Direct and the bank account. Makes it very easy to transfer both ways. Religare takes up to a day when you transfer the money to them (personal Experience)and when you withdraw your money, it comes to your bank account after 2 days ( I am told so)

140. Pramod Kumar Sahu  Oct 30, 2008 8:07:48 PM IST |  Reply 

Hi I am a mech. engineer and only 21 years and I have just opened a demat account in ICICI bank, please advice how much money I should invest to just know the basics.

139. Mathew Antony from Bahrain  Oct 26, 2008 7:22:09 PM IST |  Reply 

I have account with ICICI Bahrain. My company is transfering my salary to ICICI Bah.I would like to open Demat account,Trading account to do online share trading.Expecting reply.

138. J.Ratnam  Oct 24, 2008 3:40:29 PM IST |  Reply 

Sir, Iam having ICICI bank account and internet bank account, Now I want on line demat account. How I open?

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