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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 229 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

162. Srinivas Kassa  Mar 28, 2009 11:50:47 AM IST |  Reply 

I would like to know the difference between transaction charges and brokerage charges....

And also current charges of buy and sell the shares...

161. Akshay  Mar 27, 2009 8:08:54 PM IST |  Reply 

Pathetic service. I would suggest to go for India infoline or Motilal Oswal if you have any thoughts of getting into DEMAT account. Dont merely go for ICICI direct by looking at its tag name. Moreover the brokerage that they charge is highest among its competitors, & it will never make you feel that you have achieved value for your money.

Firstly its not easy to get Login id & pwd. Thanks to my consistent hardwork, that i was able to manage id & pwd after marathon effort for 3 months.

Would like to give you an example:-

I cudnt buy SATYAM shares when stock was @ Rs.9-Rs.11, the site responded so slowly that it was immovable. So, i had to be dependent on others for a stock purchase inspite of having a DEMAT account. Now i have understood that during lows & highs of market you cant extract the max. benefit with ICICI Direct.

Bottom Line:- Dont go for ICICI Direct, even it remains the last demat service provider on earth.

160. Yogesh Dhake  Mar 26, 2009 9:46:43 AM IST |  Reply 

I am ICICI direct user for last 8 years and small investor . I would suggest dont use ICICI direct even though it is big name . Apart from cost its service is quite bug prone & you dont get any resoultions to issue.
You may get exception like bea.jolt.ServiceException & Slow response of site when you want it most.
Trading platform lack many features.
Try something else.
Regards
Yogesh Dhake


159. Suresh Varma P  Mar 06, 2009 8:36:37 AM IST |  Reply 

Hi,

I want access the icicidirect.com on my mobile. I have a Demat account, please provide me the WAP link ASAP.

Thanks,
Varma

158. nitin joshi  Feb 06, 2009 3:52:45 PM IST |  Reply 

Just to let all you people know about the "FRAUD" activity your bank indulges in.
I applied for a Demat account to which a Agent appeared with a Blank form and wanted Signatures on it for the application...Upon the verification agent showing up i noticed that the Agent has FORGED my signatures under the section which states having my Savinghs account to be linked with it...On trying to contact the sales people no body will answer the phone and your verification agent himself admiutted to this being the 3rd or fourth occasion where this has been committed by your bank...
Also some persons(who i am not related to with any stretch of Imagination") details have been "smartly" included in my application to have an account opened at ICICI account.....Must make people aware of the FRAUD activity this bank has been commiting..No wonder4 there are Absolutely limited means to address the concerns...I am left with no choice but to Forward a Copy and My experience to the LOCAL MEDIA... GOOD job ICICI no wonder you are a LEADING bank

157. manvendra singh  Feb 03, 2009 3:31:44 PM IST |  Reply 

sir, can I manage my account online myself without interfearance of any broker through my online trading acc.

156. PRAKASH  Jan 17, 2009 1:27:07 AM IST |  Reply 

OPENING ONLINE OR OFFLINE TRADING ACCOUNT FROM ICICIDIRECT.COM PLEASE CONTACT 9008188885 OR WRITE A MAIL TO Email

155. Sunny Arora  Jan 15, 2009 9:43:40 PM IST |  Reply 

sir i am sunny arora kapurthala punjab
i am interstig to open demat account in icici direct.com plz visit me.

my cell no 9915966812

154. Arindam  Jan 15, 2009 6:42:43 PM IST |  Reply 

Hello 'Office of Head Service Quality' (Mr. K Raghavender),

I have sent an email already with subject line " Comments from Site". I have just now received acknowledgement of the email that I sent to Email Monday, January 12, 2009 as my emails to head quality service couldn't be delivered.

So far I have received very good service from ICICI Bank's NRI division and I don't hesitate to acknowledge that in this public forum. So my request is 'Please don't force your loyal customers to look for other banks'. We need total banking/investment solution and I am sure that service provided by ICICI Bank Group is more than enough for those needs.

Waiting with infinite patience.

regards,
Arindam

153. Arindam  Jan 14, 2009 8:26:59 PM IST |  Reply 

I am facing problem in opening an NRO Demat account with ICICI Direct and waiting for almost 2 months and don't know what is actually going on :(

I submitted a filled in form (Form Number: xxxxxx), a check of 4000 INR (from my ICICI NRO SB account no. xxxxx) along with all necessary documents (verified by ICICI Direct employee) for opening an NRO demat account with ICICI Direct Guwahati Branch in mid November, 2008 when I visited India.

They told me that I have to close my existing resident account and then the new applicaiton will be processed.

I filled in account closing form (both trading and demat account) and submitted it to responsbile persons one (trading account closing form) to ICICI Direct, Guwahati and another (demat account closing form and in-tact Pledge booklet) to ICICI Bank Guwahati.

Current status: Unknown, ICICI Direct's responsible persons are unreachable

Their customer care doesn't respond (always issues a ticket no. but never responds) and even email to their Head, quality of service is broken. One can't send email there. Really frustrating. Don't know why these guys can't be honest and tell frankly about their problems. My experience with ICICI Bank NRI division has been so far very good. But ICICI Direct's service is very poor (I should say unacceptable).

If any one of ICICI Direct is watching this forum, then please help me. It is really frustrating to see you guys behaving like like this.

152. m.vijaykumar  Jan 13, 2009 11:43:01 AM IST |  Reply 

sir,
this is vijay from india, sir i would lile to buy nasdaq listed compenies. so How to buy stocks in USA from INDIA ? and available NASDAQ trading account fecility in indian finance compenies? so what are compenies available in NASDAQ trading fecility ?please replay me.
thanking you sir.
vijaykumar

151. ss  Dec 30, 2008 1:48:06 PM IST |  Reply 

I have opened demat a/c with sharekhan.It completed 1 yr. What client acqisition exe said is totaly different after entering in to it.No support till date.I'm learning from my friends & from net.Already lost by means of brokerage.
Loosing in market is different.But giving one promise & violating is crime.Kindly suggest me which online broker is best.My kind advise is not to open a/c with sharekhan.
Now all my friends are telling why you opened a/c with sharekhan since they also faced the same problem.I decided by seeing in net.

150. nikesh wadhwani  Dec 21, 2008 8:49:13 PM IST |  Reply 

I am having icici demat account.I suggest u all that never open account in icici demat account because icici never give tips regarding share market what to buy what to sell.All other companies will provide the tips so my suggestion is that.So choice is ours.

149. KAMAL  Dec 21, 2008 6:21:22 PM IST |  Reply 

Dear,

i kamal lakhotia want demate & trading account with online trading with java script so pls tell me whos company are provide this service with automatic updated with every second.

148. Santosh Singh  Dec 04, 2008 6:01:45 PM IST |  Reply 

Hi,
i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

147. Santosh Singh  Dec 04, 2008 6:00:47 PM IST |  Reply 

Hi,
i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

146. Santosh Singh  Dec 04, 2008 5:59:11 PM IST |  Reply 

Hi,
i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email

145. srinivas  Nov 20, 2008 1:03:54 AM IST |  Reply 

How to transfer shares form one account to another account in icici direct.
Kindly give the process.

144. Bhagwat Alapure  Nov 15, 2008 10:29:18 AM IST |  Reply 

dear friends,
I have open ICICI saving account and they have given me trading account passwords and ID.
If I activate this trading account and I would be use long time. they will charge me. I am not interested in share markets and I donot known about markets
I should activate or not
please suggest me
thank you

143. T.M.Gopalan  Nov 06, 2008 8:10:31 PM IST |  Reply 

I have tried to open Demat account in icici direct at Ajmer branch. Two employee of your bank from Ajmer came to me & filled an A/C opening form & took the required formalties & chequeque of Rs 250/ in the month of Aug 08 but till today neither my a/c is not opened nor status of my request is informed to me .please let me know the status of my request

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