ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi...
Hello 'Office of Head Service Quality' (Mr. K Raghavender),
I have sent an email already with subject line " Comments from Site". I have just now received acknowledgement of the email that I sent to Email Monday, January 12, 2009 as my emails to head quality service couldn't be delivered.
So far I have received very good service from ICICI Bank's NRI division and I don't hesitate to acknowledge that in this public forum. So my request is 'Please don't force your loyal customers to look for other banks'. We need total banking/investment solution and I am sure that service provided by ICICI Bank Group is more than enough for those needs.
I am facing problem in opening an NRO Demat account with ICICI Direct and waiting for almost 2 months and don't know what is actually going on :(
I submitted a filled in form (Form Number: xxxxxx), a check of 4000 INR (from my ICICI NRO SB account no. xxxxx) along with all necessary documents (verified by ICICI Direct employee) for opening an NRO demat account with ICICI Direct Guwahati Branch in mid November, 2008 when I visited India.
They told me that I have to close my existing resident account and then the new applicaiton will be processed.
I filled in account closing form (both trading and demat account) and submitted it to responsbile persons one (trading account closing form) to ICICI Direct, Guwahati and another (demat account closing form and in-tact Pledge booklet) to ICICI Bank Guwahati.
Current status: Unknown, ICICI Direct's responsible persons are unreachable
Their customer care doesn't respond (always issues a ticket no. but never responds) and even email to their Head, quality of service is broken. One can't send email there. Really frustrating. Don't know why these guys can't be honest and tell frankly about their problems. My experience with ICICI Bank NRI division has been so far very good. But ICICI Direct's service is very poor (I should say unacceptable).
If any one of ICICI Direct is watching this forum, then please help me. It is really frustrating to see you guys behaving like like this.
153. m.vijaykumar Jan 13, 2009 11:43:01 AM IST | Reply
sir, this is vijay from india, sir i would lile to buy nasdaq listed compenies. so How to buy stocks in USA from INDIA ? and available NASDAQ trading account fecility in indian finance compenies? so what are compenies available in NASDAQ trading fecility ?please replay me. thanking you sir. vijaykumar
I have opened demat a/c with sharekhan.It completed 1 yr. What client acqisition exe said is totaly different after entering in to it.No support till date.I'm learning from my friends & from net.Already lost by means of brokerage. Loosing in market is different.But giving one promise & violating is crime.Kindly suggest me which online broker is best.My kind advise is not to open a/c with sharekhan. Now all my friends are telling why you opened a/c with sharekhan since they also faced the same problem.I decided by seeing in net.
151. nikesh wadhwani Dec 21, 2008 8:49:13 PM IST | Reply
I am having icici demat account.I suggest u all that never open account in icici demat account because icici never give tips regarding share market what to buy what to sell.All other companies will provide the tips so my suggestion is that.So choice is ours.
i kamal lakhotia want demate & trading account with online trading with java script so pls tell me whos company are provide this service with automatic updated with every second.
149. Santosh Singh Dec 04, 2008 6:01:45 PM IST | Reply
Hi, i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email
148. Santosh Singh Dec 04, 2008 6:00:47 PM IST | Reply
Hi, i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email
147. Santosh Singh Dec 04, 2008 5:59:11 PM IST | Reply
Hi, i am intrested to open demat A/C pls give procedures for open the A/C send me procedure on my Email
How to transfer shares form one account to another account in icici direct. Kindly give the process.
145. Bhagwat Alapure Nov 15, 2008 10:29:18 AM IST | Reply
dear friends, I have open ICICI saving account and they have given me trading account passwords and ID. If I activate this trading account and I would be use long time. they will charge me. I am not interested in share markets and I donot known about markets I should activate or not please suggest me thank you
144. T.M.Gopalan Nov 06, 2008 8:10:31 PM IST | Reply
I have tried to open Demat account in icici direct at Ajmer branch. Two employee of your bank from Ajmer came to me & filled an A/C opening form & took the required formalties & chequeque of Rs 250/ in the month of Aug 08 but till today neither my a/c is not opened nor status of my request is informed to me .please let me know the status of my request
143. srinivasulu reddy s Nov 04, 2008 10:19:18 AM IST | Reply
I WANT ZERO BALANCE SAVINGS ACCOUNT,DMAT ACCOUNT AND ONLINE SHARE TRADING ACCOUNT.
IF YOUR READY TO AVAILABLE THE ABOVE PRODUCTS PLEASE CONTACT MY MOBILE NO.9246432359
142. Namit Rathore Nov 03, 2008 10:41:48 PM IST | Reply
After posting my grievance on this site on 18th Sep, I received calls from people at ICICI Direct and apologised that they did not address my concerns adn immediately appointed a Relationship Manager. Of course I was completely pissed off. But thanks to this site, atleast somebody cared(and dared) to call to address my concerns. While I am not yet fully satisfied with ICICI Direct, as I have in the meanwhile signed up a trading account with Religare and found their RacePro more fast than ICICI Direct's Direct Link. The only big advantage of having account with ICICIDirect is the linking of ICICI Direct and the bank account. Makes it very easy to transfer both ways. Religare takes up to a day when you transfer the money to them (personal Experience)and when you withdraw your money, it comes to your bank account after 2 days ( I am told so)
141. Pramod Kumar Sahu Oct 30, 2008 9:07:48 PM IST | Reply
Hi I am a mech. engineer and only 21 years and I have just opened a demat account in ICICI bank, please advice how much money I should invest to just know the basics.
140. Mathew Antony from Bahrain Oct 26, 2008 8:22:09 PM IST | Reply
I have account with ICICI Bahrain. My company is transfering my salary to ICICI Bah.I would like to open Demat account,Trading account to do online share trading.Expecting reply.
Sir, Iam having ICICI bank account and internet bank account, Now I want on line demat account. How I open?
138. Against icicidirect Oct 22, 2008 12:22:34 AM IST | Reply
Hi, This is Yogesh.
Few days back I have requested to ICICI Direct to open my trading account with them. I have processed the request through website.
Third day I got a call from ICICI Direct Telemarketing asking for the convenient timing for appointment.
I gave her three convenient timings.
1. Friday 14Oct05 up to 6.30 PM official address
2. Saturday 15Oct05 up to 12.30 PM residential address.
3. Monday 17Oct05 up to 6.30 PM official address
She has confirmed that for sure executive will arrive on Saturday 15Oct05 up to 12.30 PM residential address.
I was waiting for the executive through out the day no body from ICICIDirect has arrived.
Then in the evening 7.30 PM I got a call from Mr.Vidhate. Just have look at Conversation help between me and Mr.Vidhate.
Me: This is Yogesh Varma
Vidhate: "Aapane ICICI Direct me apply kiya tha?"
Me: Ha, but I have given appointment for 11.30 AM today
Vidhate: I got your request just five minutes back.
Me: Oho. Then please come down to my office by Monday up to 6.30 PM. This is very bad that you got the
Vidhate:Ye yaha pe aisa hi hai. Apaki account open karana hai to mai kal aapake ghar mere kuch client khatam karane ke bad kabhibhi aa sakata hu.
Me: I don't want you to come at anytime. Give me a specific time so that I can be at my residence and give you the necessary documents.
Vidhate:Where are you going tomorrow. Wherever you are going just carry your documents with you I will collect it on road.
Me: This is not at all possible.
Vidhate:Then leave it. You account can not be opened.
Me: How come you can say this???
Vidhate: Sahab hamara kam aisa hi hai. aap kuch nahi kar sakate
Me: I will complaint for your way of behavior to ICICI.
Vidhate: Bola na aap kuch bhi nahi kar sakate.
Me: I will come down to your office then only will talk. It seems that you are not well.
Vidhate: Aap kya ukhad lenge office me aa kar ke?? Ukhadlo
Me: It seems that you are drunk.
Call was disconnected.
After 5 minutes again he called me up from diff. number.
Vidhate:Kyan aap muze salary dete ho kyan? Ham aapake naukar hai kyan?? Ham ICICI ke liye kam karate hai. Daru pile chahe jo bhi kar le. aap ko kyan matlab?
Me: Aap daru pio ya na pio but pls. muze parshan mat karo. I dont want to keep any relation with ICICI.
Vidhate:Aapane relation band kiya to kyan ICICI band honga kyan. Tumhare jaise bahut logoko ham ander bhi nahi lete.
Me: Mind your language. and if you are calling me once again then I will have to file a police complaint against you.
RKSV
