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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 242 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

172. B RAJASEKAR  May 20, 2009 5:47:19 PM IST |  Reply 

demat acct no-40776726,match id-8500455386
my demat is closed since aug 07.though i submitted KYC FORMS and also visted the icici br including phone banking but could not activate my acct nor update my correspondence address.request update my address as per SB acct record and convert the mutual funds into physicalform and deliver at my a/m address. this is my last hope.

171. Amit Agnihotri  May 19, 2009 2:24:00 AM IST |  Reply 

Advantages:
1.      Good portfolio management.
2.      Good Design of the website.
3.      Good integrity with bank account.
Disadvantages:
1.      They do not provide Relationship manager.
2.      It has the maximum brokerage rates in India.
3.      Brokerage Rates are not negotiable.
4.      Very slow website. It takes long even crashes in opening and closing times. Well it happens anytime in the day.
5.      They donít provide Trading terminal.
6.      You cannot buy and sell stocks bought in cash in the same day as other brokers provide.
7.      When one sells Cash delivery position, it does not count that as intraday trade as other brokers provide. It could help when stocks go down after you sell and you can cover for a good profit and to sell later.
8.      Well it takes only ICICI account which is a drawback.
9.      No live charts or any analysis.
10.      Virtually stops when there is any high risk trading goes on.
11.      You may get exception like bea.jolt.ServiceException & slow response of site when you want it most. They say sorry and you are Fu&*ed.

170. sivalingaiah  May 18, 2009 7:20:02 PM IST |  Reply 

I i am sivalingaiah, i have been trading in many companies from past 3 yrs of my trading experience in Equity, Commodities. i have changes many companies, who gives wronge promises, from last 6 months i am trading in a company, who gives good exposure, good software,mobiles alerts for buy/sell, and great thing is 1paise brokerage on no demand which icici 0balance account opening.
if any body got wex in your trading company, i simply suggest the company where i am trading.
thank you.

169. Gitartha  May 13, 2009 8:36:55 PM IST |  Reply 

Please don't open account in ICICI DIRECT BECAUSE it is too slow during market hours, and brokerage is tooo highhhh . and it sometimes hang when you pick a share in intraday when one recommend you to buy . you loose money if one open a/c in ICICI. eg : as said by Akshay. One can open demate a/c in Indiainfoline . it has Trader terminal for high volume day traders very fast and reliable and brokerage is .05 pisa in intraday and around .40 paisa to .50 paisa in delevery. I am now closing icici demate and switch to indiainfoline.

168. HEMANT VASANT KADU  May 10, 2009 12:41:11 PM IST |  Reply 

Please advise the total charges for opening a 3-in-one account.
What is the minimum opening balance & to maintain it monthly or quarterly.

167. SUSHIL ARYA  May 8, 2009 3:34:26 PM IST |  Reply 

I HAVE DMAT A/C WITH ICICIDIRECT.COM .HELP ME,HOW TO OPERATE IT ON LINE. ADD YOUR TIPS REGARDING EARN MONEY FROM MARKET,ADD DAILY TIPS TOO.KALE CONS.,UTTAM GALVA,PHILIPS CARBON PL. RECOMMEND YOUR COMMENTS FOR BUY/SELL.

166. BABU  May 6, 2009 6:05:55 PM IST |  Reply 

Do not open account in ICICI security. If you purchase as 1 share of rupess 10. then you have to pay minimum 15 rupees brokerage for that. see 10 is the share rate and 16 is brokerage. As My bad experince with ICICI, I have found, its hard to login. If you are a intra day trader, You should forget your money. Very worst service. Only benifit is we have SB account with them for every demat accounts.


Go for Geojit, sharekhan or any one but don't go for icici

165. Ravindra  May 6, 2009 9:06:23 AM IST |  Reply 

Do not open demat account in ICICI if you are NRI. Very creepy service.

Even i am struggling to close the account after getting fed up after opening and operating it.

164. Pratik Parkhi  May 2, 2009 3:24:21 PM IST |  Reply 

I come to know from your site that 3 accounts are required to be open for online trading..i have applied for ICICI demat and trading account opening..i do not want to open saving account with icici bcoz i already have salary account with icici bank ...will that be enough for trading or i will have to open saving account?PLs revert ASAP..
Thanks
Pratik

163. PRAN  Apr 15, 2009 10:27:40 AM IST |  Reply 

the server of ICICIDirect is too slow,when ever you want the quote it always says the server is too busy and it starts trading(margin trading) from 10:00 am which is too much irritating.

162. Srinivas Kassa  Mar 28, 2009 10:50:47 AM IST |  Reply 

I would like to know the difference between transaction charges and brokerage charges....

And also current charges of buy and sell the shares...

161. Akshay  Mar 27, 2009 7:08:54 PM IST |  Reply 

Pathetic service. I would suggest to go for India infoline or Motilal Oswal if you have any thoughts of getting into DEMAT account. Dont merely go for ICICI direct by looking at its tag name. Moreover the brokerage that they charge is highest among its competitors, & it will never make you feel that you have achieved value for your money.

Firstly its not easy to get Login id & pwd. Thanks to my consistent hardwork, that i was able to manage id & pwd after marathon effort for 3 months.

Would like to give you an example:-

I cudnt buy SATYAM shares when stock was @ Rs.9-Rs.11, the site responded so slowly that it was immovable. So, i had to be dependent on others for a stock purchase inspite of having a DEMAT account. Now i have understood that during lows & highs of market you cant extract the max. benefit with ICICI Direct.

Bottom Line:- Dont go for ICICI Direct, even it remains the last demat service provider on earth.

160. Yogesh Dhake  Mar 26, 2009 8:46:43 AM IST |  Reply 

I am ICICI direct user for last 8 years and small investor . I would suggest dont use ICICI direct even though it is big name . Apart from cost its service is quite bug prone & you dont get any resoultions to issue.
You may get exception like bea.jolt.ServiceException & Slow response of site when you want it most.
Trading platform lack many features.
Try something else.
Regards
Yogesh Dhake


159. Suresh Varma P  Mar 6, 2009 7:36:37 AM IST |  Reply 

Hi,

I want access the icicidirect.com on my mobile. I have a Demat account, please provide me the WAP link ASAP.

Thanks,
Varma

158. nitin joshi  Feb 6, 2009 2:52:45 PM IST |  Reply 

Just to let all you people know about the "FRAUD" activity your bank indulges in.
I applied for a Demat account to which a Agent appeared with a Blank form and wanted Signatures on it for the application...Upon the verification agent showing up i noticed that the Agent has FORGED my signatures under the section which states having my Savinghs account to be linked with it...On trying to contact the sales people no body will answer the phone and your verification agent himself admiutted to this being the 3rd or fourth occasion where this has been committed by your bank...
Also some persons(who i am not related to with any stretch of Imagination") details have been "smartly" included in my application to have an account opened at ICICI account.....Must make people aware of the FRAUD activity this bank has been commiting..No wonder4 there are Absolutely limited means to address the concerns...I am left with no choice but to Forward a Copy and My experience to the LOCAL MEDIA... GOOD job ICICI no wonder you are a LEADING bank

157. manvendra singh  Feb 3, 2009 2:31:44 PM IST |  Reply 

sir, can I manage my account online myself without interfearance of any broker through my online trading acc.

156. PRAKASH  Jan 17, 2009 12:27:07 AM IST |  Reply 

OPENING ONLINE OR OFFLINE TRADING ACCOUNT FROM ICICIDIRECT.COM PLEASE CONTACT 9008188885 OR WRITE A MAIL TO Email

155. Sunny Arora  Jan 15, 2009 8:43:40 PM IST |  Reply 

sir i am sunny arora kapurthala punjab
i am interstig to open demat account in icici direct.com plz visit me.

my cell no 9915966812

154. Arindam  Jan 15, 2009 5:42:43 PM IST |  Reply 

Hello 'Office of Head Service Quality' (Mr. K Raghavender),

I have sent an email already with subject line " Comments from Site". I have just now received acknowledgement of the email that I sent to Email Monday, January 12, 2009 as my emails to head quality service couldn't be delivered.

So far I have received very good service from ICICI Bank's NRI division and I don't hesitate to acknowledge that in this public forum. So my request is 'Please don't force your loyal customers to look for other banks'. We need total banking/investment solution and I am sure that service provided by ICICI Bank Group is more than enough for those needs.

Waiting with infinite patience.

regards,
Arindam

153. Arindam  Jan 14, 2009 7:26:59 PM IST |  Reply 

I am facing problem in opening an NRO Demat account with ICICI Direct and waiting for almost 2 months and don't know what is actually going on :(

I submitted a filled in form (Form Number: xxxxxx), a check of 4000 INR (from my ICICI NRO SB account no. xxxxx) along with all necessary documents (verified by ICICI Direct employee) for opening an NRO demat account with ICICI Direct Guwahati Branch in mid November, 2008 when I visited India.

They told me that I have to close my existing resident account and then the new applicaiton will be processed.

I filled in account closing form (both trading and demat account) and submitted it to responsbile persons one (trading account closing form) to ICICI Direct, Guwahati and another (demat account closing form and in-tact Pledge booklet) to ICICI Bank Guwahati.

Current status: Unknown, ICICI Direct's responsible persons are unreachable

Their customer care doesn't respond (always issues a ticket no. but never responds) and even email to their Head, quality of service is broken. One can't send email there. Really frustrating. Don't know why these guys can't be honest and tell frankly about their problems. My experience with ICICI Bank NRI division has been so far very good. But ICICI Direct's service is very poor (I should say unacceptable).

If any one of ICICI Direct is watching this forum, then please help me. It is really frustrating to see you guys behaving like like this.

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