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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 248 votes
Rated 2.5 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate

192. Vinesh  Oct 14, 2009 5:44:59 PM IST |  Reply 

Dont open acct at icicidirect. I think its very unlucky for me is i nearly lost 2 lacs in last two years with

191. Lashley  Oct 14, 2009 9:05:15 AM IST |  Reply 

I want to close ICICI demat a/c as the brokerage charges are too high compared to other services & the cut-off time for intra day is 3:00. customer care executives are very rude & are not trained properly. i am using the ICICI demat services from past 5 years & now i am planning to close. pl suggest any other good service provider.

190. MIKI CHAURASIYA  Oct 12, 2009 1:31:48 AM IST |  Reply 


189. kalyan  Sep 19, 2009 10:43:53 AM IST |  Reply 

Curently i'm having ICICIdirect.I wanted to switch to another brokering house bcoz for the following two reasons ...
1)High brokerage (eg: If you BUY 1 lakh rupees worth shares altogether the brokerage comes little less than Rs 1000.And if you want to SELL Rs. 1 lakh worth shares again the brokerage comes little less than Rs 1000.So, for Rs. 1 lakh BUYING & SELLING the brokerage comes around Rs 1900-2000.)

2)ICICIdirect will be too slow and sometimes we cannot login atall when many people login & use it.

188. h.Lakshminarayanan  Sep 17, 2009 10:30:46 PM IST |  Reply 

Do you give basic training to new comers those who have open demat account with you. do you help how to do trade and other issues on face to face for one or few hours. your online demo is quite helpful but needs more confident.

187. Ashutosh Singh  Sep 17, 2009 5:53:03 PM IST |  Reply 

Hello All concerned

The ICICI Direct has high charges as copared to any other service providers. I would suggest always verify for teh conditions and terms before opening teh account with ICICI.

186. Abhilash  Sep 10, 2009 10:44:37 AM IST |  Reply 


I have one ICICI demat a/c and i bought some share

How can i see the purchased share details from ICICI site.?

Thanks and regards,

185. Rishi  Aug 8, 2009 7:04:28 PM IST |  Reply 

Dear OM Kavi,
Suzlon Energy looking great at 82-84. will reach 100 once market trend turns bullish i.e. within 30 days

Disclosure: I own Suzlon Energy Stocks

184. Arvi  Jul 23, 2009 3:56:45 PM IST |  Reply 


Never use ICICI for trading, it is extremely costly, they take high premium for 3-1 service. other lower rate brokers immd. IT IS COMPLETELY SAFE


183. PAVAN SHARMA  Jul 14, 2009 8:14:14 PM IST |  Reply 

i will join but i do't know share purches and sale what product for icici & where i join plz help me

182. Pankaj Kumar  Jul 14, 2009 10:16:45 AM IST |  Reply 

I want to change my icicidirect demat account correspondence address. My mob no is 9612693259.Pl contact

181. D.R.K.Nayak.  Jul 10, 2009 11:10:50 PM IST |  Reply 

I am a state Govt. employee of Orissa. Can I open a Demat & online Trading Account. Kindly confirm.

180. RAVI KANT SINGH  Jul 10, 2009 4:19:20 PM IST |  Reply 

Dear icicidirect team,
i have open Dmate a/c two year back but till now i have not done any trading. but now i want to do trading.
please guide me how to buy share or how 2 invest in mutual fund. what are the thing that i have to takcare while purchasing online share. give detail description of Cash Trading, Margin Trading, MarginPLUS Trading, Spot Trading, Buy Today Sell Tomorrow.
After purchasing how i will get confirm that the particular share which i have booked is sold to me.
And how i can sell the share. plz. reply as soon as possible

179. Raja  Jun 28, 2009 4:29:09 PM IST |  Reply 

I purchased SBI Equity three years before, now i like to switch that fund to SBI Contra fund. So i like to know How many time can i switch the Funds in ICICIDirect.

Pls tell if there any charges and free chances.

Thanks in advance.

178. Prem Prakash  Jun 28, 2009 10:23:53 AM IST |  Reply 

they deducted my 110 Rs. frm my account when i took the statement of my previous year bank balance amount.

177. ayush pradhan  Jun 26, 2009 10:43:53 AM IST |  Reply 

Please advise the total charges for opening a 3-in-one account.
What is the minimum opening balance & to maintain it monthly or quarterly

176. RANGARAJAN A L  Jun 25, 2009 4:11:06 PM IST |  Reply 


Every other trading services have the problem of hanging or going slow. As for as ICICIDIRECT they are the only ones with their own original software - Now they have come up with charting facilities. I have been a memeber since 2004 - and found no problem. Somebody spoke first 15 minutes - Believe me the first half an hour is only for novices.

175. kailash sharma  Jun 23, 2009 12:16:34 PM IST |  Reply 

I have opened a Demat account almost 2 month later but my login id not working.i have submited to get another one with that i can start Tradint.Uniil no any responce not done.Pls. do necessary action early.
kailash sharma

174. JAIRAM PANDIT  Jun 13, 2009 9:46:41 AM IST |  Reply 

To The Manager, ICICI Bank Limited,
Demat Service.

Sub: Clarification about Bill No. CAL/871192, Dt- 01.06.2009

I should like to draw your kind attention about followings-

Bill No. CAL/871192, Dt- 01.06.2009, Billing Period- 01 May, 09 to 31 May, 09 , Payment Mode- Direct Debit, Due date- 25.06.2009, AMC Charges for the period of May 09 to April 10- Rs. 500.00 and Service Tax Rs. 51.50, total amount Rs. 551.50, that I have received on 11.06.09 by post.

I should like to know about the term & conditions and your services.

1.      Your bank had not sent me the paper/format in which can be submitted my all share certificates for dematerialized and online trading.
2.      Even I have reached in the ICICI Bank branches for getting the above paper/format as instructions was given to me through telephonic by your customer care, but, the branches of ICICI are always refused my request and now position is, my all share certificates are not submitted to your bank till date for dematerialized, now how can I make any trade of shares, buy and sell are totally stopped.
3.      Still you are charging Rs.551.50 but, my out-put are O about two years past but my problems not been rectified, how ?

Please, would you like to state about the above charges, and can you send me the valid format for dematerialization my share certificates. If so, then I shall be thankful to you. Hope, you will provide me a better service.
Thanking you.

Yours faithfully.
NTPC Limited, Farakka, W.B.
(A Govt. Enterprise of India)
Contact no. 09474557943, Off. 03485 226214, Res. 03512 225057

173. Satya Kumar  Jun 4, 2009 11:22:36 AM IST |  Reply 


I am Kumar working for Satyam Computers Chennai. I am in a need of 2lakhs for my personal. Can anyone suggest me from where I can get the debit except banks.

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