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 ICICIDirect Customer Reviews, Complaints, Experiences & True Feedback

ICICI Securities Pvt Ltd.

ICICIdirect is an online trading and investment platform on ICICI Securities, the largest stock broker firm in India providing a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, Indi... Know more about ICICI Securities Pvt Ltd.

Stock Broker Review Ratings

Overall Rating Fees Brokerage Usability Customer Service 215 votes
Rated 2.6 stars Rated 2.4 stars Rated 1.8 stars Rated 3.3 stars Rated 2.9 stars Rate
              

177. RANGARAJAN A L  Jun 25, 2009 5:11:06 PM IST |  Reply 

Friends

Every other trading services have the problem of hanging or going slow. As for as ICICIDIRECT they are the only ones with their own original software - Now they have come up with charting facilities. I have been a memeber since 2004 - and found no problem. Somebody spoke first 15 minutes - Believe me the first half an hour is only for novices.

176. kailash sharma  Jun 23, 2009 1:16:34 PM IST |  Reply 

sir.
I have opened a Demat account almost 2 month later but my login id not working.i have submited to get another one with that i can start Tradint.Uniil no any responce not done.Pls. do necessary action early.
kailash sharma
Darjeeling

175. JAIRAM PANDIT  Jun 13, 2009 10:46:41 AM IST |  Reply 

To The Manager, ICICI Bank Limited,
Demat Service.

Sub: Clarification about Bill No. CAL/871192, Dt- 01.06.2009

I should like to draw your kind attention about followings-

Bill No. CAL/871192, Dt- 01.06.2009, Billing Period- 01 May, 09 to 31 May, 09 , Payment Mode- Direct Debit, Due date- 25.06.2009, AMC Charges for the period of May 09 to April 10- Rs. 500.00 and Service Tax Rs. 51.50, total amount Rs. 551.50, that I have received on 11.06.09 by post.

I should like to know about the term & conditions and your services.

1.      Your bank had not sent me the paper/format in which can be submitted my all share certificates for dematerialized and online trading.
2.      Even I have reached in the ICICI Bank branches for getting the above paper/format as instructions was given to me through telephonic by your customer care, but, the branches of ICICI are always refused my request and now position is, my all share certificates are not submitted to your bank till date for dematerialized, now how can I make any trade of shares, buy and sell are totally stopped.
3.      Still you are charging Rs.551.50 but, my out-put are O about two years past but my problems not been rectified, how ?

Please, would you like to state about the above charges, and can you send me the valid format for dematerialization my share certificates. If so, then I shall be thankful to you. Hope, you will provide me a better service.
Thanking you.

Yours faithfully.
JAIRAM PANDIT
NTPC Limited, Farakka, W.B.
(A Govt. Enterprise of India)
Contact no. 09474557943, Off. 03485 226214, Res. 03512 225057




174. Satya Kumar  Jun 04, 2009 12:22:36 PM IST |  Reply 

Hi!

I am Kumar working for Satyam Computers Chennai. I am in a need of 2lakhs for my personal. Can anyone suggest me from where I can get the debit except banks.

173. B RAJASEKAR  May 20, 2009 6:47:19 PM IST |  Reply 

demat acct no-40776726,match id-8500455386
my demat is closed since aug 07.though i submitted KYC FORMS and also visted the icici br including phone banking but could not activate my acct nor update my correspondence address.request update my address as per SB acct record and convert the mutual funds into physicalform and deliver at my a/m address. this is my last hope.

172. Amit Agnihotri  May 19, 2009 3:24:00 AM IST |  Reply 

Advantages:
1.      Good portfolio management.
2.      Good Design of the website.
3.      Good integrity with bank account.
Disadvantages:
1.      They do not provide Relationship manager.
2.      It has the maximum brokerage rates in India.
3.      Brokerage Rates are not negotiable.
4.      Very slow website. It takes long even crashes in opening and closing times. Well it happens anytime in the day.
5.      They dont provide Trading terminal.
6.      You cannot buy and sell stocks bought in cash in the same day as other brokers provide.
7.      When one sells Cash delivery position, it does not count that as intraday trade as other brokers provide. It could help when stocks go down after you sell and you can cover for a good profit and to sell later.
8.      Well it takes only ICICI account which is a drawback.
9.      No live charts or any analysis.
10.      Virtually stops when there is any high risk trading goes on.
11.      You may get exception like bea.jolt.ServiceException & slow response of site when you want it most. They say sorry and you are Fu&*ed.

171. sivalingaiah  May 18, 2009 8:20:02 PM IST |  Reply 

I i am sivalingaiah, i have been trading in many companies from past 3 yrs of my trading experience in Equity, Commodities. i have changes many companies, who gives wronge promises, from last 6 months i am trading in a company, who gives good exposure, good software,mobiles alerts for buy/sell, and great thing is 1paise brokerage on no demand which icici 0balance account opening.
if any body got wex in your trading company, i simply suggest the company where i am trading.
thank you.

170. Gitartha  May 13, 2009 9:36:55 PM IST |  Reply 

Please don't open account in ICICI DIRECT BECAUSE it is too slow during market hours, and brokerage is tooo highhhh . and it sometimes hang when you pick a share in intraday when one recommend you to buy . you loose money if one open a/c in ICICI. eg : as said by Akshay. One can open demate a/c in Indiainfoline . it has Trader terminal for high volume day traders very fast and reliable and brokerage is .05 pisa in intraday and around .40 paisa to .50 paisa in delevery. I am now closing icici demate and switch to indiainfoline.

169. HEMANT VASANT KADU  May 10, 2009 1:41:11 PM IST |  Reply 

Please advise the total charges for opening a 3-in-one account.
What is the minimum opening balance & to maintain it monthly or quarterly.

168. SUSHIL ARYA  May 08, 2009 4:34:26 PM IST |  Reply 

I HAVE DMAT A/C WITH ICICIDIRECT.COM .HELP ME,HOW TO OPERATE IT ON LINE. ADD YOUR TIPS REGARDING EARN MONEY FROM MARKET,ADD DAILY TIPS TOO.KALE CONS.,UTTAM GALVA,PHILIPS CARBON PL. RECOMMEND YOUR COMMENTS FOR BUY/SELL.

167. BABU  May 06, 2009 7:05:55 PM IST |  Reply 

Do not open account in ICICI security. If you purchase as 1 share of rupess 10. then you have to pay minimum 15 rupees brokerage for that. see 10 is the share rate and 16 is brokerage. As My bad experince with ICICI, I have found, its hard to login. If you are a intra day trader, You should forget your money. Very worst service. Only benifit is we have SB account with them for every demat accounts.


Go for Geojit, sharekhan or any one but don't go for icici

166. Ravindra  May 06, 2009 10:06:23 AM IST |  Reply 

Do not open demat account in ICICI if you are NRI. Very creepy service.

Even i am struggling to close the account after getting fed up after opening and operating it.

165. Pratik Parkhi  May 02, 2009 4:24:21 PM IST |  Reply 

I come to know from your site that 3 accounts are required to be open for online trading..i have applied for ICICI demat and trading account opening..i do not want to open saving account with icici bcoz i already have salary account with icici bank ...will that be enough for trading or i will have to open saving account?PLs revert ASAP..
Thanks
Pratik

164. PRAN  Apr 15, 2009 11:27:40 AM IST |  Reply 

the server of ICICIDirect is too slow,when ever you want the quote it always says the server is too busy and it starts trading(margin trading) from 10:00 am which is too much irritating.

163. Srinivas Kassa  Mar 28, 2009 11:50:47 AM IST |  Reply 

I would like to know the difference between transaction charges and brokerage charges....

And also current charges of buy and sell the shares...

162. Akshay  Mar 27, 2009 8:08:54 PM IST |  Reply 

Pathetic service. I would suggest to go for India infoline or Motilal Oswal if you have any thoughts of getting into DEMAT account. Dont merely go for ICICI direct by looking at its tag name. Moreover the brokerage that they charge is highest among its competitors, & it will never make you feel that you have achieved value for your money.

Firstly its not easy to get Login id & pwd. Thanks to my consistent hardwork, that i was able to manage id & pwd after marathon effort for 3 months.

Would like to give you an example:-

I cudnt buy SATYAM shares when stock was @ Rs.9-Rs.11, the site responded so slowly that it was immovable. So, i had to be dependent on others for a stock purchase inspite of having a DEMAT account. Now i have understood that during lows & highs of market you cant extract the max. benefit with ICICI Direct.

Bottom Line:- Dont go for ICICI Direct, even it remains the last demat service provider on earth.

161. Yogesh Dhake  Mar 26, 2009 9:46:43 AM IST |  Reply 

I am ICICI direct user for last 8 years and small investor . I would suggest dont use ICICI direct even though it is big name . Apart from cost its service is quite bug prone & you dont get any resoultions to issue.
You may get exception like bea.jolt.ServiceException & Slow response of site when you want it most.
Trading platform lack many features.
Try something else.
Regards
Yogesh Dhake


160. Suresh Varma P  Mar 06, 2009 8:36:37 AM IST |  Reply 

Hi,

I want access the icicidirect.com on my mobile. I have a Demat account, please provide me the WAP link ASAP.

Thanks,
Varma

159. nitin joshi  Feb 06, 2009 3:52:45 PM IST |  Reply 

Just to let all you people know about the "FRAUD" activity your bank indulges in.
I applied for a Demat account to which a Agent appeared with a Blank form and wanted Signatures on it for the application...Upon the verification agent showing up i noticed that the Agent has FORGED my signatures under the section which states having my Savinghs account to be linked with it...On trying to contact the sales people no body will answer the phone and your verification agent himself admiutted to this being the 3rd or fourth occasion where this has been committed by your bank...
Also some persons(who i am not related to with any stretch of Imagination") details have been "smartly" included in my application to have an account opened at ICICI account.....Must make people aware of the FRAUD activity this bank has been commiting..No wonder4 there are Absolutely limited means to address the concerns...I am left with no choice but to Forward a Copy and My experience to the LOCAL MEDIA... GOOD job ICICI no wonder you are a LEADING bank

158. manvendra singh  Feb 03, 2009 3:31:44 PM IST |  Reply 

sir, can I manage my account online myself without interfearance of any broker through my online trading acc.

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